Configuring Files.com For Maximum Security

To ensure the highest level of security on your Files.com site, please ensure the following:

• To ensure that nobody accidentally transfers a file on your account using insecure FTP, do not enable the "Plain/unencrypted FTP support" setting in the Security tab of the Settings page.
• Do not allow connections with insecure ciphers via the "HTTPS, FTPS, and SFTP ciphers" setting on the Security tab of the Settings page.
• On the Security tab of the Settings page, set the backup retention period as low as possible to minimize the amount of your data we retain as backups. For maximum security, you should set this value to be no higher than 30 days. Many of our customers enter lower values such as 7 days or even 0 days.
• Implement and enforce the use of two-factor authentication (2FA) for all user accounts.
• Implement and enforce the use of SSH/SFTP Keys for SFTP instead of using a password.

BAA and HIPAA

If you have a HIPAA BAA signed with us then, in order to meet compliance, your site will have these restrictions applied:

• Insecure FTP is not allowed - Your site will not have the option available to enable the use of insecure FTP.
• Insecure Ciphers are not allowed - Your site will not have the option to enable the use of insecure ciphers for data transfer.

Storing data in a specific geographic region, such as the USA, is not a legal requirement of HIPAA. However, if storing in data in a specific geographic region, even if not required by law, is important to your organization then you should also ensure that your site is configured to only use those regions.