Overwrite Behavior Setting for Web Interface
By default, when uploading a file to the Web Interface and a file of the same name already exists, Files.com will rename the new file by appending a digit to the filename. Note that the way the Files.com platform handles case sensitivity will affect overwrite behavior.
This ensures that drag and dropping a file never results in data loss by overwriting an old file.
Files.com offers an alternate behavior where you can have users instead receive a prompt asking to Overwrite the file or Cancel the upload.
To enable the setting, type Overwrite behavior in the search box at the top of every page and then click on the matching result. Scroll down to locate the setting.
This is a site-wide setting and may not be customized by folder. We think that having the behavior of overwrites different in different folders is too confusing, so we are not inclined to support that.
This setting is meant to only impact authenticated users using the Web interface. It should not impact uploads made via the API, SDKs, FTP, SFTP, Zapier, or other integrations.
Uploading duplicate names to Inboxes will trigger automatic renaming behavior rather than prompting the user for overwrites, even if the site-wide overwrite behavior is "Allow files to be overwritten, but ask first".
Duplicate uploads to Share Links will behave differently depending upon the allowed actions for the link. Uploading duplicate names to Share Links that allow only uploads will always automatically rename the duplicates. Uploading duplicate names to Share Links that allow both uploads and downloads or that provide full access will follow the site-wide Overwrite behavior.
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