Simplify External File Collection Without Compromising Security

Inboxes are a seamless and secure way to receive files from individuals not registered with the Files.com platform. You have two methods to request anonymous users or external parties to submit files to your Inbox: They can either upload files through the web portal or simply send an email with attachments. You can use the same Inbox to accept files through web or email or both.

Files.com Inboxes streamline external file collection while meeting the demands of enterprise IT. Collect files from clients, vendors, or third parties through a secure upload portal or dedicated email address without the need for end-user training or credentials. Enforce data protection policies, maintain full visibility with audit logs, and ensure seamless integration with your enterprise file workflows, without exposing any visibility or access to other files on your site.

How Data Teams Are Using Files.com for Secure Workflows

Inboxes are valuable across a wide spectrum of industries and businesses, including Financial Services, Health Care, Health Sciences, Recruitment and HR, Educational Institutions, Media and Publishing, Event Management, Real Estate, Nonprofit Organizations, Legal Services, and more.

Imagine the simplicity of providing a hyperlink in an email or on your organization’s website for anyone needing to upload invoices, legal documents, bug reports, log files, and more.

Financial Services

Organizations rely on Files.com Inboxes to securely collect sensitive documents from clients and external partners without exposing internal systems.

Inboxes provide a controlled, encrypted intake point for everything from loan applications, tax documents, investor reports, and regulatory filings. Every file submission is protected in transit and at rest, fully auditable, and governed by granular access controls, helping financial institutions maintain compliance with strict privacy and regulatory requirements.

Healthcare

Teams use Files.com Inboxes to safeguard the collection of highly sensitive patient and research data from external sources. Inboxes offer a HIPAA-compliant, encrypted pathway for receiving medical records, clinical research data, consent forms, and insurance documents, keeping PHI secure and fully traceable. With Files.com, your workflows are never exposed to unsecured channels or personal inboxes, reducing risk while streamlining clinical and administrative workflows.

Legal Services

Firms depend on Files.com Inboxes to provide a secure, defensible method for collecting confidential client documents and case materials.

Inboxes ensure that evidence files, contracts, discovery documents, and other sensitive content are submitted through an encrypted, policy-governed channel – never through unsecured email attachments or third-party apps. Built-in audit trails and access controls give legal teams full visibility and control, supporting privacy obligations and litigation-readiness.

Media & Publishing

Companies leverage Files.com Inboxes to protect the flow of creative content into their organizations. Large media files submitted by freelancers, clients, and partners are received through a secure, encrypted portal or dedicated email intake – ensuring content is not exposed to public file-sharing services or unvetted cloud storage. Inboxes help media teams maintain content integrity and compliance, while simplifying the external submission process at scale.

Integrate Inboxes & Receive Real-Time Notifications

Received files are treated the same as other files uploaded to your folders, allowing you to integrate with other features of Files.com, such as GPG, Automations, and Remote Sync.

You can have as many Inboxes as you wish, each with its own web and/or email address.

It doesn’t stop there. Because a Files.com Inbox is simply a secure, public endpoint mapped to a folder within your environment, it seamlessly integrates with your existing automations, workflows, and security policies.

When a file is received through an Inbox (whether via upload portal or email) you can trigger real-time alerts and initiate automated processing. Instantly notify your team via email, Slack, or webhook. Feed incoming files directly into your internal systems using integrations with tools like Zapier and iPaaS platforms. Every submission is logged, encrypted, and fully auditable, helping you maintain compliance while accelerating business processes.

Read more about notifications with Files.com.

Ready to Secure and Streamline Third-Party File Collection?

Want to brainstorm additional ways to receive files from third parties? Contact our customer success team and they can explore your business needs and come up with solutions that delivers you the success you deserve.

Want to learn more about leveraging Files.com Inboxes? We’ve got the following with everything you need to know:

• Inboxes Documentation
• Files.com Features: Inboxes Without Limits
• Inboxes Training Video