Every organization needs a reliable way to receive files from the outside world. Job applicants submit resumes. Vendors deliver invoices. Contractors send compliance paperwork. Devices like scanners, cameras, or medical equipment output files that need to land in the right place.

The problem? Traditional intake methods are clunky, insecure, and hard to scale. Ad-hoc user accounts, anonymous FTP, bloated email attachments, and shadow IT tools introduce friction and risk.

Files.com Inboxes change that.

They provide a permanent, branded, and secure way for anyone—without an account—to upload files directly into your environment. And because they’re part of the Unified File Fabric, every file flows seamlessly into your existing governance, security, and automation.

A Branded Experience That Feels Like You

With Inboxes, you’re not sending partners to a generic third-party tool. You’re inviting them into a page that looks and feels like your business:

• Custom Logo, Colors, and Domain — Keep your brand front and center.
• Embeddable Upload Forms — Add an Inbox directly to your public website or intranet.
• Login Page Integration — Place an Inbox right on your Files.com login page for maximum convenience.
• Custom Messaging and Forms — Capture metadata (e.g., project ID, department, demographics) alongside the file upload.

Whether you’re collecting scholarship applications, vendor invoices, or employee documents, the experience reinforces confidence and professionalism.

Two Powerful Ways to Receive Files

Files.com Inboxes combine two intake modes in one feature:

Web Uploads: A clean, drag-and-drop interface that works in any browser. Users see only the upload form—never the folder contents—and receive a confirmation when their file lands.

Email Uploads: Give each Inbox its own email address. External parties simply send attachments to the address, and Files.com delivers them straight into the folder.

Features include:

• Allowlisting acceptable domains for added security
• Auto-reply receipts to reassure senders
• Inbound email logs to troubleshoot failed deliveries

This dual approach means anyone—whether a person or a system—can send files into your environment without friction.

Organization Built In

An Inbox isn’t just a dropbox—it’s a structured intake point that helps keep things organized:

• Auto-create subfolders based on metadata or form inputs (e.g., /Applicants/Name/Date).
• Enforce file naming patterns, length rules, or allowed extensions to prevent errors.
• Apply folder-specific retention or expiration rules to manage storage and compliance.
• Ensure that uploads are private—uploaders never see each other’s files.

What lands in your Inbox isn’t just a pile of files—it’s orderly, governed, and ready for downstream workflows.

Powered by the Unified File Fabric

What makes Files.com Inboxes uniquely powerful is that they’re not standalone tools. They’re fully embedded in the Unified File Fabric:

• Files flow into the same logical namespace that spans SharePoint, S3, Azure, GCP, on-prem NAS, and more.
• Inbound files can be routed anywhere via universal protocol translation (SFTP, AS2, HTTPS, APIs).
• With 50+ native connectors, moving files into SaaS apps, clouds, and partner systems takes minutes—not weeks.
• Every Inbox flow inherits centralized security and governance: encryption, SSO/MFA, retention, audit trails, and policies.
• The Files.com Agent extends this same fabric to your on-prem servers, so even local storage behaves like the cloud.

Other tools stop at intake. Files.com turns every Inbox into a gateway for your entire ecosystem.

Automation & Notifications

Every file received through an Inbox can trigger downstream processes automatically:

• Send alerts to teams via email, Slack, or webhook.
• Launch automations to copy, move, rename, or route files into other systems.
• Kick off workflows in ERP, HR, or analytics systems via Zapier or API integration.
• Archive files automatically to S3, Azure, or long-term storage.

No more manual handling. Submissions arrive, and the system takes it from there.

Unlimited Inboxes, Unlimited Scale

Create as many Inboxes as you need:

• One per project.
• One per vendor.
• One per employee.
• One per program or contest.

There are no limits, artificial or otherwise. Whether you need three Inboxes or three thousand, Files.com scales effortlessly.

Real-World Use Cases

Hiring & HR: Applicants upload resumes through a branded Inbox form. Submissions are auto-sorted by applicant name, and HR receives instant notifications.

Vendor Asset Intake: Vendors drop marketing assets into their dedicated Inbox. Files are automatically routed to SharePoint for review and archived to S3.

Healthcare: X-ray machines or diagnostic devices email imaging files directly into a secure Inbox, where they’re logged, encrypted, and routed into patient systems.

Education: Universities collect thousands of scholarship or admissions applications via public Inboxes, each submission complete with metadata and stored under one governance layer.

Finance: Contractors email timesheets into a controlled Inbox. Files are validated for naming and extension rules, then routed to payroll for processing.

Why Customers Love Inboxes

• Frictionless for External Parties: No accounts, no FTP, no attachments.
• Confidence Through Branding: Customers see your logo and domain—not Files.com.
• Governed by Default: Encryption, audit logs, retention, and MFA apply automatically.
• Automation-Ready: Every file can trigger downstream processes instantly.
• Scalable Without Limits: Spin up unlimited Inboxes in minutes.

Bottom Line

With Files.com Inboxes, receiving files is no longer a bottleneck or a security risk. It’s a seamless, branded experience that external parties love—and it plugs directly into your Unified File Fabric, so every submission is organized, governed, and automation-ready.

Permanent endpoints. Two intake modes. Unlimited scale.

One platform built to make receiving files simple, secure, and powerful.