Inbound File Inboxes and File Requests

Files.com has an awesome platform for all of your outbound sharing needs; however, what do you do when you need a client to send files to you?

Gone are the days of having to create special user accounts or utilize insecure anonymous FTP accounts to receive files!

With Files.com, it is possible to create dedicated folders for receiving files uploaded by anonymous users.

Imagine the simplicity of providing a hyperlink in an email or on your organization’s website for anyone needing to upload invoices, legal documents, bug reports, log files, and more.

All without exposing any visibility or access to other files on your site.

This is the power of Files.com Inboxes.

So many ways to use an Inbox

There are numerous ways that Files.com customers have put our Inbox feature to work.

Here are a few of our favorites:

  • A large human resources team sets up a new folder for each employee recruited to the company. Each employee folder has a unique inbox URL associated allowing employees and managers to upload confidential documents directly to their personnel file.

  • A private preparatory high school in Texas uses a Files.com inbox link to collect scholarship applications.

  • And retail company uses an Inbox link for their vendors to upload product demonstration videos.

And this is just the beginning.

The Inbox experience

Inboxes are accessed as a webpage and allows visitors to upload files using an Upload button, or by dropping files onto the page. What could be simpler? You can even configure your inbox to display right on your site’s login form. Take a look at these examples.

Adding an Inbox Inbox on Login Page Uploading to an Inbox

Like all of the pages inside the Files.com platform, your client inboxes can be custom branded with your logo, brand colors and message. They will reside on your custom domain (if applicable) and you can set the exact URL to access. This is another example of our emphasis in promoting your brand first.

Inboxes without limits

We believe that you should not be limited to just one inbox. That’s why we give you the ability to add an unlimited number of inboxes to every folder in your Files.com account.

Imagine the boost in perceived value your company receives by supplying each perspective client a custom branded page designed for their business for them to submit their documents to.

Integrate inboxes using webhooks, notifications, Zapier, and more.

It doesn’t stop there. Because an Inbox is simply a public endpoint to a folder on your site, all automations and notifications continue to work.

Now you have the ability to accept a file from an outside party, receive an email alert of receipt, and have your systems begin processing the file according to your webhook or Zapier integrations.

Want to brainstorm additional ways to receive files from third-parties? Contact our customer success team and they can explore your business needs and come up with solutions that delivers you the success you deserve.