Files.com delivered a number of exciting improvements in December 2025. Major feature releases include improvements to the Agent, Remote Servers, Child Sites, Users and SIEM. Other features include automatic SSH and GPG key management and an update to the Files.com Zapier app.
Agent Routing to Private Remote Servers
The On-Premise Agent now supports making private connections to some types of Remote Servers. This means that private servers (which can't be reached by the Files.com platform due to network restrictions) can still be integrated with Files.com through the Agent. This feature provides a way to safely connect cloud services to private servers without making network infrastructure changes.
The Agent currently supports routing connections to SFTP and cloud storage remote servers.
Learn more about Routing Connections Through the On-Premise Agent.
Buffered Remote Uploading
Buffered Remote Uploading uses store-and-forward logic to provide improved reliability and performance to Remote Servers that ingest data more slowly than users can upload it. It protects users from slow or inconsistent Remote Servers, and provides predictable performance across a wide range of network environments.
You can enable Buffered Uploads when configuring or editing a Remote Server. The setting takes effect immediately for new uploads routed to that Remote Server.
You can choose between the following options:
- Automatic - Let Files.com decide whether to enable or disable upload buffering for this remote server. When set to Automatic, Files.com enables Buffered Uploads for Box, Dropbox, Azure Files, OneDrive, and WebDAV destinations.
- Always - Uploads are always stored on Files.com prior to being forwarded.
- Never - Uploads are never stored on Files.com while being forwarded.
Learn more about How Buffered Uploads Work.
Child Site Management Policies
Child Site Setting Policies enable parent sites to centrally control specific site settings across multiple child sites, ensuring consistency in branding, security, and functionality throughout your organization. These policies prevent unauthorized changes to managed settings by child site administrators, giving you confidence that critical configurations remain intact. When flexibility is needed, you can apply policies selectively by exempting specific child sites from certain controls, allowing you to balance standardization with the unique needs of different teams or departments.
Learn more about Child Site Management Policies.
Self-Serve Restore for Deleted Users
The Restore Users feature allows Site Administrators to recover users that were deleted accidentally, prematurely, or in error. Restoring a user brings the account back with its associated configuration, eliminating the need to recreate the user and manually rebuild access or credentials.
Learn more about Restoring Users.
SIEM Log File Streaming
Log File Streaming writes audit and activity logs to timestamped files at a configured interval. Files are written in JSON or CSV format and stored in a selected destination folder. The destination folder can be located anywhere on your site, including folders on Remote Server Mounts.
Log File Streaming is ideal for workflows that rely on file-based access rather than real-time delivery. These files can be consumed by scheduled processing jobs, used for historical analysis or audits, retained for extended periods, or ingested into analytics systems that operate on batch files.
Learn more about SIEM Log File Streaming.
Other Minor Updates
In addition to the major updates listed above, other improvements include automatically removing GPG and SSH keys along with an update to our Zapier app.
Automatic GPG or SSH Key Lifecycle Management
Key Lifecycle Rules automatically remove inactive security keys. These rules apply to either SSH keys (used for secure server access) or GPG/PGP keys (used for encryption and signing).
Enabling key lifecycle rules to remove unused keys helps keep your site secure and makes it easier to manage credentials.
Learn more about Automatic Key Management.
Updated Zapier Integration
The latest version of the Files.com Zapier application makes the Upload File API action more robust. It automatically removes incompatible slash characters from a file name, rather than requiring you to remove incompatible characters prior to uploading. All existing zaps have been updated with the latest version.
Learn more about Getting Started with Zapier.