Insurance Customer Stories
How insurance teams run mission-critical file workflows on Files.com.
13 of 339 customers in Insurance
A Reverse-Logistics Provider Moved Its Partner File Exchange to Files.com Without Re-Integrating a Single Partner
Every partner account was recreated on Files.com as an encrypted FTPS account, so partners kept the clients and automations they already ran and changed only the address they pointed at.
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An Insurance Group Runs Hospital SFTP Intake on Files.com Through Its Azure Migration
A child site, SFTP, and an outbound-only Agent gave 15 hospital partners one fixed endpoint, with every file’s history recorded from arrival while the processing environment behind it moved to Azure.
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An Insurance Holding Company Met a File-Level Encryption Mandate on Files.com Instead of an Emergency SFTP Upgrade
An existing regulated partner hub let the insurer onboard business its on-premises environment could not support without upgrades coordinated across outside organizations.
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A Cyber Insurance Provider Automates Workday Report Delivery With an In-House Files.com SFTP Model
A reusable Files.com layer now moves daily claims reports to insurance partners and closes SaaS integration gaps without manual transfers or vendor professional-services projects.
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A Dental and Vision Insurer Holds Its 834 Enrollment SFTP Endpoint in Its Own Name on Files.com
A branded SFTP endpoint under the insurer’s own agreement, with GPG, SSH keys, and IP restrictions applied partner by partner, has taken 834 enrollment files from agents and vendor groups for years.
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A Benefits Administrator Replaced Its On-Premise SFTP Server With Files.com—Without Partners Reconfiguring a Setting
Preserving the existing hostname, host key, and access controls let a HIPAA-regulated partner estate move in one hard cutover without partner-side reconfiguration.
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A Regional Insurance Group Replaced Progress WS_FTP Pro and OpenSSH Without Rewriting ACH Processing
Files.com took over transport and scheduling while the group’s bank-critical SQL logic stayed exactly where it was.
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A Benefits Administrator Moved Hundreds of Client Logins to Files.com and Retired Its SFTP Servers
A staged cutover kept regulated benefit-file exchange running while the IT team retired the infrastructure beneath it.
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A National Insurance Brokerage Retired Its Own FTP Servers by Putting Files.com in Front of SharePoint
Files.com gave each external counterparty an isolated, branded route into the right SharePoint library while moving internet-facing transfer security off the IT team.
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An Insurance Distribution Firm Puts Governed Self-Service Access in Front of Its 10-Year S3 Call Archive With Files.com
SSO and SCIM, a play-only role, and metadata search give approved staff a searchable path to millions of recordings without moving them, with every access tied to a named user and streamed to the firm's SIEM.
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An Insurance Brokerage Retires Self-Managed SFTP Servers Across Two Dozen Companies With Files.com, One at a Time
Each corporate client kept its connection method while the group gained one folder and one credential per client, a consistent audit trail, and a migration pattern it can rerun for the next acquisition.
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A Medicare Brokerage Moved Its Five9 Call Archive to Files.com and Scaled It Into the Hundreds of Terabytes
A continuous SFTP feed, browser-based retrieval, and an API-driven second copy now support the company’s 7-to-10-year HIPAA retention obligation.
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A Health Plan Administrator Used Files.com to Support 300 Payroll Systems Without 300 Integrations
A secure file-drop pipeline turned the capability every payroll product shared into an automated path through the final step before payroll.
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