Software & Technology Customer Stories
How software & technology teams run mission-critical file workflows on Files.com.
41 of 339 customers in Software & Technology
A Domain Registry Runs Self-Service Zone File Distribution for Vetted Outsiders on Files.com
The registry separated vetting and entitlement from account creation, giving hundreds of approved outsiders self-service access without putting them in its own identity systems.
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A Database Software Company Gives Every Support Ticket Its Own HTTPS or SFTP Intake Route With Files.com
API-driven, write-only intake lets customers deliver diagnostics through their firewalls while the company keeps no standing credentials for external uploaders.
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A Network Security Vendor Retires Box by Moving a Handful of Beta Users to Files.com
The workload was small, but absorbing it into the file-transfer environment already feeding Oracle ERP eliminated an entire external sharing surface.
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An IT Services Provider Replaced Its Former Parent's FTP Service and IBM Sterling File Gateway Without Rewriting Batch Jobs
A hostname under the provider's own name, fixed IP addresses, and one-for-one path mapping let established z/OS workflows keep running across tightly controlled client environments.
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A Benefits Administrator Replaced Progress MOVEit’s Person-to-Person Transfer With Self-Service Client Exchange on Files.com
Custom domains, automatic identity provisioning, and centrally enforced policies let a global benefits administrator remove its MFT team from every client exchange without weakening control.
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One Write-Only Files.com Login Eliminates Customer Account Provisioning for a Linux Vendor's Support Team
A public endpoint accepts large diagnostics from the shell while write-only permissions isolate customers and corporate identities govern retrieval.
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A UK Digital Retailer Retires Its Custom SFTP-to-S3 Pipeline by Mounting S3 Directly in Files.com
Files.com let external partners keep using SFTP while files landed directly in company-controlled S3 under IAM, eliminating the code and AWS resources that once moved them there.
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A Telecom Software Vendor Pairs Files.com With Zendesk for Revenue-Critical Telecom Diagnostics
Files.com keeps external operator engineers ready to move large diagnostic logs the moment an escalation begins—even after months of inactivity.
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An IT Distributor’s Services Division Used a Files.com Custom Domain to Unblock Uploads and Retire Legacy FTP
The branded portal worked with customers’ domain policies, giving sensitive support data one governed path into the services division.
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A Construction Software Provider Embeds Files.com as Its Customer-Facing SFTP Exchange—Without Building a Second Product
Institutional customers move critical financial data through an isolated, auditable exchange that the provider delivers as part of its own software.
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A Construction Software Company Replaced Its On-Premises Workday-to-NetSuite Payroll Path With an Auditable Files.com Transfer Layer
Replacing the on-premises endpoint meant moving a live payroll workflow to unattended service accounts while preserving its audit trail.
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An Insurance Software Provider Replaces Per-Carrier SFTP Accounts With Files.com Share Links
Prospects and long-term carriers can now use the same secure, disposable exchange for one-off proofs and monthly production batches.
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A Telecommunications Carrier Replaced FTP Servers, Dropbox, Egnyte, and ShareFile With One Governed Files.com Platform
The consolidation gave a regulated carrier one channel for automated transfers, partner protocols, governed sharing, and annual security review.
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A Wholesale Distributor Retired Its In-House SFTP Server With a Single-Day Cutover to Files.com
The team seeded existing data and provisioned dozens of accounts in advance, so the partner-facing migration itself could happen in one motion.
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A Traffic Technology Company Kept Its Roadside Evidence Pipeline Running Through a Data Center Migration With Files.com
Files.com gave field teams a cloud ingestion point while the company repointed cameras and rebuilt its application estate without pausing daily evidence uploads.
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A Test Equipment Manufacturer Supports 20-Year Hardware Lifecycles on Files.com Without Owning a Server
Files.com gives hundreds of customers controlled access to current and archived firmware while the manufacturer’s engineers manage the portal alongside their hardware work.
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A Legal Software Company Took the Manual Handoff Out of Its Workday-to-Active Directory Sync With Files.com
Files.com gave Workday and Active Directory a shared SFTP exchange point, including the X.509 certificate authentication Workday required, as the company integrated employees from a run of acquisitions.
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An EHS Software Company Retired Its On-Premise FTP Estate and Automated Customer Provisioning With Files.com
A SolarWinds Service Desk ticket now triggers AWS Lambda and Files.com to create a scoped customer folder and login with no routine IT step.
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A Travel Platform Replaced an Acquired Company's Windows File Share With One Hardened Files.com Landing Zone for Future Acquisitions
A tenant inherited with an earlier acquisition was hardened to separate acquired business units without adding another file transfer platform to administer.
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A Pharmaceutical Supply-Chain Software Company Replaced Dropbox, Egnyte, and ShareFile With Files.com—Without Moving Its S3 Data
Remote Server Mounts gave the company a repeatable, Okta-managed access pattern while its live S3 buckets remained the storage of record.
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An Enterprise Software Vendor Replaced SolarWinds Serv-U With a Scripted Files.com Portal for Hundreds of PLM Customers
The vendor rebuilt its folders, identities, and permissions before syncing the legacy estate, keeping terabyte-scale daily exchanges running through the change.
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A Legal Software Vendor Retires On-Premise FTP With Files.com as Law-Firm Delivery Stays Live
The two-year transition kept a live customer channel running while the vendor moved delivery to the cloud, placed reporting by jurisdiction, and retired the server.
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A Public-Sector Software Vendor Replaced Its Self-Hosted FTP Server Without Disrupting Housing Authorities’ Database Exchange
Files.com preserved the protocols and desktop clients housing authorities already used while giving the vendor isolated client spaces, API-driven onboarding, and no transfer server of its own to run.
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A Recruitment Marketing Technology Company Moved Its Clients Off In-House SFTP and Automated Per-Client Decryption With Files.com
The company ran old and new services in parallel while per-folder GPG decryption and API provisioning replaced custom scripts and manual account work.
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A Transportation Visibility Platform Connects the 90% of Carriers That Can't Use an API Through Files.com
Files.com gave the company one dependable exchange layer for every partner protocol while its engineers built every internal interface against the same surface.
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An Enterprise Data Migration Firm Replaces Box With Files.com, Turning Each ERP Client's Transfer Requirements Into Folder Settings
The new exchange layer had to isolate each client’s data, apply its encryption and regional-hosting rules, and work with existing transfer tooling without new infrastructure for every engagement.
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A Compliance Software Company Replaces AWS Transfer Family With Files.com Without Changing Customer Endpoints
Regional Files.com sites and remote mounts kept each customer’s data in company-controlled buckets as the storage beneath stable integrations moved from AWS to Google Cloud.
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A European Parking Operator Replaced RoboFTP With Files.com to Deliver Near-Real-Time Parking Data From Its Own Azure Storage
A Remote Server Mount let partners keep their established transfer protocols while files continued to land directly in the operator's own Azure account.
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A Retail Marketing Platform Moved an Acquired Product’s Live SFTP Endpoint off AWS on the Way to Google Cloud
A staged rollover kept customer uploads running while the company separated the acquired product’s SFTP address from the cloud storage behind it.
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An IT Services Firm Moves Multi-Gigabyte Files at Cloud Speed With Its Own Data Center as the Storage Tier
A cloud-first hybrid design let users bypass the WAN path into the firm’s data center while files synchronized to company-owned storage and Azure AD governed access.
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An Employee Recognition Software Company Replaces Custom HR File Integrations With Files.com and Scales Without Headcount
Scoped user accounts, SFTP, and upload webhooks gave every customer a standard path into provisioning without forcing its HR team to change tools or schedules.
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How Files.com Cleared an Outsourcing Provider’s Ban on Cloud File Sharing
To keep confidential client files out of email and Microsoft SharePoint, the travel-services provider needed a cloud channel that did not behave like conventional cloud sharing.
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A Supply Chain Software Vendor Replaces C-5, Nextcloud, and FTP With Files.com for Large Database Backups
The new exchange gives each customer a browser or protocol path that fits its network while keeping large database transfers governed and in the EU.
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An AP Automation Vendor Built Its Invoice Intake on Files.com Instead of Customer-Run SFTP Servers
Files.com gave the vendor a branded SFTP endpoint that passes invoice files directly into Azure Blob Storage and turns each OCR customer setup into a repeatable account pair.
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How a GovTech AI Startup Moved Millions of Files Off SharePoint Without Rebuilding Its Government AI Pipeline
Files.com took over the staging and orchestration layer between the startup’s Synology NAS and per-client Azure Blob containers while its existing AI Search indexers stayed put.
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An EDI Software Provider Is Retiring Ipswitch WS_FTP Through a 12-Month Parallel Run
With Files.com beside the legacy server, internal teams could move in phases while business-critical EDI traffic kept flowing.
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A Higher-Education Analytics Firm Replaces Dropbox With Files.com—and Automatically Expires Dormant Client Access
The new exchange keeps confidential institutional data in the firm’s Azure tenant while Okta controls isolated client spaces and an inactivity rule governs short-lived submitters.
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A Managed Service Provider Turns Hosted Exchange File Limits Into a White-Label Service With Files.com
With Files.com, one senior technician administers branded file-transfer sites for a roster of client companies from a single parent account.
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A Surveying Software Company Stopped Borrowing FTP Servers With a Files.com LiDAR Endpoint of Its Own
Files.com let the AI surveying company receive multi-terabyte datasets through the tools its customers, partners, and prospects already used.
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A Legal-Tech Software Company Replaces AWS Transfer Family With One Governed Files.com Layer for Client Intake and Document Work
Clients upload through a browser or SFTP into their own folder, the implementation team edits records in place through the Desktop App, and each client's data stays pinned to its country with every action logged.
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An Office Technology Dealer Replaced WeTransfer With a Branded Files.com Front End for Its Azure Demo Pipeline
The dealer’s developers kept control of structured files in Azure while Files.com took on the security, maintenance, and support of public intake.
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