Sync Runs Logs
A Sync Run represents a single execution of a Sync configuration and summarizes the outcome of all Sync events that occurred during that execution.
If you are looking for overall Sync outcomes, refer to the Syncs logs. If you are looking for detailed, per-action activity performed against Remote Servers or Files.com on-premise agents, refer to the Outbound Connections log.
We retain these logs for 90 days.
Details Recorded in Sync Runs Logs
Sync runs logs contain critical information about activity, including the following details.
| COLUMN | DETAILS |
|---|---|
| ID | ID of the Sync Run. Linked to the Sync Run details, where you can view the individual Sync events for that execution. |
| Status | Overall outcome of the Sync Run. |
| Created At | When the Sync Run record was created. |
| Updated At | When the Sync Run record was last updated. |
| Sync ID | ID of the Sync configuration. Linked to the Sync setup page, where you can view the configuration details. |
| Completed At | When the Sync Run finished executing. |
| Source Remote Server Type | Type of Remote Server used as the source. |
| Destination Remote Server Type | Type of Remote Server used as the destination. |
| Compared Files | Number of files compared during the Sync Run. |
| Successful Files | Number of files successfully synced during the Sync Run. |
| Errored Files | Number of files that were not successfully synced due to errors. |
| Compared Folders | Number of folders compared during the Sync Run. |
| Bytes Synced | Number of bytes transferred during the Sync Run. |
| Runtime (sec) | Total number of seconds the Sync Run took to complete. |
| Event Errors | Error details recorded during the Sync Run. |
Sync Run Status
The Status column reflects the outcome of the Sync Run, which represents one execution of a Sync configuration.
| STATUS | MEANING |
|---|---|
| In Progress | The run exists and is still executing. |
| Success | The run completed and no errors were recorded. |
| Partial Failure | The run completed and included both successful actions and errors. |
| Failure | The run completed, and errors occurred with no successful work. |
| Skipped | The run completed but did not perform meaningful work. |
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