External Logs

This log shows events that occurred when interacting with external systems, including Remote Servers, external identity systems (LDAP, SAML), and the Files.com CLI App. We retain these logs for 30 days.

It includes various items, such as logs sent from the Files.com CLI App detailing uploads and downloads, login attempts, login successes, and login failures for users using LDAP or SAML authentication, synchronization events from an external LDAP system to your Files.com account, and remote server synchronization events involving scheduled pushes and pulls of files and folders between Files.com and the remote server.

To access the External Events log within the Files.com web UI, type "External logs" in the search bar at the top of each page, and then click on the matching result.

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