Firewall Information for the Agent


The Files.com Agent uses a single outbound network port, port 8801. This port cannot be customized.

The Agent uses both the UDP and TCP protocols. It will attempt to connect using the faster UDP protocol and, if unable to, it will fall back to using the TCP protocol.

Inbound network ports are not required by the Agent.

The Agent will connect to Files.com using the general pool of Files.com IP addresses. Make sure that outbound connections to these IP addresses using port 8801 are allowed through your firewall.

If your Files.com site uses a custom domain, then the Agent will connect using your dedicated IP addresses instead.

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