Creating Users

Files.com offers a few different methods of creating a user. User accounts can be manually created on the Users page of the Files.com web portal, where Site Administrators can create individual users, bulk import multiple users, or clone existing users to speed up onboarding.

User creation can also be automated using the API, SDKs, or CLI.

New user creation allows you to select authentication methods, group memberships, as well as folder permissions on selected folders for the user. Advanced settings are available while creating users. Using these settings you can setup additional configurations and permissions for the user including Admin permissions, IP restrictions, shared/bot user config, allowed protocols to be used, SSH (SFTP) keys, and an expiration date.

Files.com also supports automated user provisioning and de-provisioning through SCIM (System for Cross-domain Identity Management) and LDAP (Lightweight Directory Access Protocol). SCIM automates user account creation and management against your existing identity provider. LDAP integration synchronizes user data from your directory service.

Delegated User Creation

User creation can be delegated based on administrative scope. Workspace Administrators can create and manage users across their Workspace. Group Admins can create users within their assigned group when Site Administrators have enabled the create capability site-wide (see Group Administrators for the full set of user-management actions Group Admins can be granted). Partner Admins can create and manage users for their own Partner. Users can also be created directly within Child Sites, where they inherit the site's settings, authentication configuration, and access boundaries.

Cloning Users

Administrators can save time when creating a new user by cloning an existing user. This speeds up the user creation process by pre-populating most of the user's settings from the user being cloned, including group membership and permissions.