Files.com: Managed File Transfer Automation And Platform Blog And Latest News — Files.com
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Files.com Product Updates and Company Blog

Read about product and company updates from our engineering, sales, and customer success teams.
March 10, 2020

IP Address Updates

Files.com is expanding our list of platform IP addresses. If you or your users restrict outbound access via a firewall, please whitelist all of these IP addresses for ports 80, 443, 21, 22, and 990, as well as FTP data ports 40000-50000. Any required firewall changes should be made by April 1, 2020.
February 4, 2020

High Touch Support – New Options for You

Our Customer Success team is here to help make your experience with Files.com more satisfying and more productive. We’ve promoted the philosophy of high-touch, proactive support from our inception, and our customers have been very clear that responsive support is a priority.

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