Files.com is expanding our list of platform IP addresses. If you or your users restrict outbound access via a firewall, please whitelist all of these IP addresses for ports 80, 443, 21, 22, and 990, as well as FTP data ports 40000-50000. Any required firewall changes should be made by April 1, 2020.
Furthering our ongoing commitment to being an industry-leader in security and compliance capabilities, we are happy to announce that as of June 2020, Files.com is SOC 2 Type 1 certified.
Our Customer Success team is here to help make your experience with Files.com more satisfying and more productive. We’ve promoted the philosophy of high-touch, proactive support from our inception, and our customers have been very clear that responsive support is a priority.
At Files.com, we have been actively monitoring the situation regarding COVID-19 (also known as the novel coronavirus).
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