2020-03-10

IP Address Updates

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New IP Addresses

Files.com is expanding our list of platform IP addresses. If you or your users restrict outbound access via a firewall, please whitelist all of these IP addresses for ports 80, 443, 21, 22, and 990, as well as FTP data ports 40000-50000. Any required firewall changes should be made by April 1, 2020.

Note that if you or your users do not currently whitelist IP addresses in your firewalls, no action is required.

The new list of IP addresses is as follows:

13.115.185.197
13.211.6.58
13.211.8.8
13.228.110.5
13.230.174.211
13.251.23.79
13.251.75.92
18.130.82.3
18.130.85.21
18.184.31.111
18.196.218.237
18.196.249.148
18.205.187.185
18.210.222.34
3.124.213.47
34.193.60.221
34.194.175.247
34.204.145.250
34.204.150.23
34.204.153.236
34.204.236.250
34.204.250.40
34.205.137.182
34.206.140.166
34.246.103.210
34.251.118.53
34.252.200.237
35.157.95.231
35.176.125.40
35.178.122.29
35.178.154.72
35.178.42.15
35.178.42.158
35.182.68.20
46.51.239.135
52.17.96.203
52.18.87.39
52.20.236.84
52.215.35.55
52.221.157.129
52.23.22.134
52.28.101.76
52.29.176.178
52.44.29.99
52.56.167.16
52.56.197.159
52.58.79.145
52.60.101.109
52.60.113.8
52.60.129.247
52.60.153.17
52.60.214.201
52.60.239.159
52.60.245.89
52.62.59.186
52.64.150.164
52.64.199.91
52.64.2.88
52.64.251.226
52.64.6.120
52.68.30.197
52.68.4.44
52.74.166.120
52.74.188.115
52.77.142.208
52.77.8.56
52.8.210.89
52.9.227.24
54.193.65.189
54.193.69.198
54.193.69.200
54.193.69.72
54.207.27.239
54.208.20.30
54.208.63.151
54.209.222.205
54.209.231.233
54.209.231.99
54.209.242.244
54.209.246.217
54.209.91.52
54.232.253.47
54.64.240.152
54.95.179.0
54.95.60.23
99.79.110.182

This list is published on our website here. Site administrators can also see the full live list of our IP addresses in the web interface at Settings > Integrations > Firewall Configuration Information. Please make sure that the entire list of IP addresses is whitelisted, as we may switch between these IP addresses at any time.

Automate IP Address Updates

The live list of our IP addresses that administrators see in the web interface as mentioned above comes straight from our REST API. For those who would like to automate IP address updates in the future, you can query that list any time at this API endpoint.

We always try to provide notice before making IP changes that would require whitelist updates, but the nature of our service could create scenarios where that would not be possible. For that reason, and for those who manage more complicated firewall update processes, we make the API endpoint available to offer you better coverage.

Questions? Need help?

Please let us know how we can assist you. We’re here and glad to help. Please contact us by email, chat (in your web interface when logged in), or phone (1-800-286-8372 ext. 2).

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