Case Insensitivity

Syncs use the Files.com case sensitivity rules. When a sync run finds multiple source folders whose names match except for case, it omits them from the run to avoid irreversibly merging their contents into a single destination folder.

For example, if the source contains folders named MYSTUFF and mystuff, and the destination contains a folder named MyStuff, the sync omits those source folders from the run. This prevents the contents of both MYSTUFF and mystuff from being irreversibly merged into the destination MyStuff folder.

The same applies when several destination folders match the same source folder by case-insensitive name, because the sync cannot determine which destination is the correct target.

When this happens, one of the following messages appears in the logs:

Skipped due to multiple files/folders having the same case-insensitive name on the source.

Skipped due to multiple files/folders having the same case-insensitive name on the destination.

To resolve this, make sure the sync source and destination locations each contain only a single copy of any folder name, regardless of case.