eDiscovery

Files.com provides features to assist in some of the stages of the Electronic Discovery (eDiscovery) process as outlined in the Electronic Discovery Reference Model (EDRM).

Identification

To identify the files and folders that a user (custodian) has access to, view the access permissions granted to that user and to any groups the user is a member of.

If the user is a site administrator, they have access to all files and folders on the site.

Information about actions taken by a user is available in the various logs. Activity for a specific user is in the User activity history log, and activity within a specific folder is in the Folder activity history log.

Preservation

A site administrator can manually apply a legal hold to preserve data. Developers can automate legal hold processes using our SDKs, platform APIs, and Command Line Integration (CLI) App.

To preserve data in anticipation of future eDiscovery needs, child sites can be configured with Archive Only mode to prevent spoliation or destruction of data.

Collection

Files and folders can be downloaded manually, using the Files.com web interface, the Files.com Desktop App, or any FTP/SFTP client, or programmatically, using the Files.com Command Line (CLI) App, SDKs, or APIs.

The Files.com logs can be accessed manually, using the Files.com web interface, or programmatically, using the Files.com Command Line (CLI) App, SDKs, or APIs. Only users with site administrator privileges can access all logs.