Files & Folders

Files.com stores files in native cloud storage and also presents files from external systems through Integrations. The Files & Folders section covers how both kinds of storage behave consistently across the web interface, the APIs, and every client app. The sub-pages document the core capabilities along with the edge cases that come up in production workflows.

Where Files And Folders Live

Your Files.com site presents a single file tree. Some of what appears in that tree is native storage on Files.com itself. The rest comes from external systems mounted through Remote Servers, so a file's location in the tree does not necessarily reflect where the bytes physically live.

Remote Servers live under Integrations, and the mechanics of mounting external storage into the tree are documented under Remote Server Mount.

Ways To Access Files

The web interface includes the File Manager, which runs in a browser and exposes the same file tree available to every other client.

For native file browsing on Windows and macOS, use the Desktop App, which supports both mounted drive mode for everyday use and Fast Transfer Mode for high-speed transfers of large datasets. For phones and tablets, use the Mobile App.

Protocol clients can access the same tree over SFTP, FTP, FTPS, and WebDAV. Protocol details live under Services.

For sharing files with people outside your site, Files.com offers Share Links, Inboxes, and Public Hosting. See Sharing and Collaboration for the full picture.

Previewing And Editing Content

Files.com renders previews for many common file types so users can verify content without downloading. See Previewing Files for the supported formats and how the previews behave.

For business documents, Files.com supports in-browser editing. See Editing Business Document Files for the available editors.

File System Rules And Limits

File operations follow specific platform semantics around naming, paths, atomicity, and size. These details affect how integrations behave at the edges and are documented under File System Semantics.

The most-referenced topics in that section are Atomic Uploads, Case Sensitivity, File Size Limitations, Folder Limitations, Restricted Characters, and Unicode Normalization.

To automatically apply rules to files within a folder, use Folder Settings.

Organization And Findability

Beyond the folder hierarchy, Metadata adds structured attributes to files and folders that feed search and downstream workflows. Search covers how files are indexed and retrieved, and Priority Colors covers visual labels for highlighting important items.

Operational Behavior

Some file operations run in the background rather than completing inline, which affects timing and what users see immediately after triggering an action. See Asynchronous (Backgrounded) Operations for which operations run this way and how to track them.

To trigger automated handling whenever a new file arrives, see Performing Actions on New Files.