External Logs record events from interactions with external systems, including Remote Servers, external identity systems (LDAP, SAML), SIEM, the Files.com on-premise Agent, and the Files.com CLI App. Logged events include CLI App uploads and downloads, LDAP and SAML login attempts, LDAP sync events, SIEM connection results, and scheduled Sync pushes and pulls between Files.com and a remote server.

We retain these logs for 90 days.

For the individual actions performed against your remote servers or Files.com on-premise Agents, see the Outbound Connections logs.

For Sync logs across your site, see Automated Actions under Logging.

Details Recorded in External Logs

Column	Details
ID	ID of the event. Each event may include multiple actions. Click on the ID to see more details.
Event Type	Types of events being recorded include LDAP Login, LDAP Sync, SAML Login, Sync, SIEM, Client Log, Lockout, and Pending Work. The Client Log event type is recorded when the Files.com CLI app uploads a set of log files to the server. The Lockout event is recorded when an account gets locked out due to failed login attempts. The Pending Work event type is recorded when files are being preprocessed, such as GPG encryption or decryption, before they are available on the platform.
Status	Status of the event such as Success, Failure, Partial_failure, In-progress, or Skipped.
Sync	Sync name.
Path	Path accessed on the Remote Server.
Successful files	Count of the successfully transferred files with the corresponding event.
Errored files	Count of the errored files with the corresponding event.
Bytes Synced	Bytes Synced with the corresponding Sync event.
Date	Start time of the event.