For organizations using Microsoft Endpoint Manager or Microsoft Intune to manage devices, Files.com provides a downloadable pre-packaged .intunewin binary file of the Desktop App for Windows. This format is designed for use with the Windows app (Win32) deployment model within Intune.

Download the Files.com Windows Desktop App for Microsoft Intune.

Files.com also offers a signed .pkg installer for macOS. Upload it to Intune as a macOS Line-of-Business (LOB) app to deploy it to enrolled Macs.

Use the .intunewin or .pkg binaries if you plan to deploy the Files.com Desktop App at scale across enrolled devices, manage installation status and updates from a central console, enforce silent installations with detection and remediation rules, or standardize app deployment across multiple teams and locations.

Intune requires macOS apps to use a reverse-domain bundle identifier. The macOS PKG installer carries com.files.desktopapp starting with release 6.0.2771, which satisfies that check. A PKG built before that release still fails Intune's validation.

Intune Configuration to Deploy Windows Desktop App

Here are the recommended configuration values to deploy the Files.com Windows Desktop App using Intune.

Application Installation Settings

Install command: "Files.com Desktop v6.exe" /s /norestart /v/qn

Uninstall command: "Files.com Desktop v6.exe" -uninstall /s /norestart /v/qn

Install behavior: System

Device Restart Behavior

Leave as Default. Intune interprets the installer's return codes and may require a restart if the application setup requests one.

Requirements

Supported OS: Windows 10 (64-bit, version 22H2 or later) or Windows 11; Architecture: 64-bit only.

PowerShell execution policy: no specific policy required. The installer and Desktop App work under any execution policy, including one enforced by Group Policy. See Windows deployment requirements.

Detection Rules

Detection rules confirm the app is installed and prevent repeated reinstall attempts. Use a File detection rule to check for the Desktop App executable without running a custom script. Set Rules format to Manually configure detection rules, then add a rule with these values:

Setting	Value
Rule type	File
Path	`C:\Program Files\Files.com\Files.com Desktop v6`
File or folder	`Files.com Desktop v6.exe`
Detection method	File or folder exists
Associated with a 32-bit app on 64-bit clients	No

Troubleshooting Microsoft Intune Deployments

The most common errors when deploying the Files.com Desktop App via Intune include app installation failure, detection rules not confirming installation, silent install/uninstall errors, and configuration profile mismatches.

The error codes and log locations in this section are Windows-side, reported by the Intune Management Extension.

To determine what has gone wrong with an installation, start with the Intune Admin Center for a high-level view, then drill down to device-side logs for detailed troubleshooting when needed.

Common Error Codes

Status/Code	Meaning	Possible Causes
`0x87D1041C`	Detection rule failed	Detection rule logic incorrect or app not installed
`0x80070002`	File not found	Installer path or file missing
`0x87D103E8`	Timeout expired	App taking too long to install or blocking behavior
`0x87D1041F`	Script returned a non-zero exit code	Installer exited with error
`0x87D1041B`	Requirement rule not met	Incorrect OS architecture or prerequisites missing

Using Intune Admin Center to Locate Errors

Within the Intune Admin Center, use the Device view to locate the affected device and see detailed error codes. Alternatively, use the App Deployment view to review the Device install status to view error codes.

Using Intune Management Extension Logs

You can review IME logs on the client machine. These are typically located in %ProgramData%\Microsoft\IntuneManagementExtension\Logs.

The IntuneManagementExtension.log provides information about the IME itself, including IME check-ins, policy requests, policy processing, and reporting activities.

The AgentExecutor.log contains information about App and script deployments from Intune.

The log file AppWorkload.log captures Win32 app management events on the client. This log file contains all logging information related to app deployment activities conducted by the IME.