Workspace Administrator

A Workspace Administrator has full administrative control within their assigned Workspace. They manage users, groups, partners, folders, automations, remote servers, syncs, notifications, security keys, and data governance settings, all within the boundary of their Workspace.

How Workspace Administrators Compare To Other Admin Roles

The Workspace Administrator role fills a gap between existing administrative roles.

The Site Administrator can manage everything on the site. Too broad for a team, department, or project lead.

The Folder Admin can manage a single folder's settings and permissions. Too narrow for someone who needs to manage users, partners, and integrations.

The Group Admin can create users within their group but cannot manage them after creation.

The Partner Admin can manage users within their Partner organization but cannot manage folders, automations, or integrations.

The Workspace Administrator provides full operational control over a complete set of resources, scoped to a single Workspace.

What Workspace Administrators Can Manage

Workspace Administrators can manage only their assigned Workspace when they log in. This includes all users, groups, partners, folders, automations, remote servers, syncs, notifications, and data governance settings within that Workspace.

What Workspace Administrators Cannot Manage

Workspace Administrators do not have access to anything outside their Workspace, including site-wide settings, other Workspaces, and main site resources. See below for a detailed list of what remains under Site Administrator control.

Workspace Administrators coordinate with the Site Administrator when they need changes to anything outside their Workspace. Common examples include:

• Troubleshooting failures that require access to site-level logs
• Updating 2FA requirements
• Configuring SSO
• Setting up SIEM integrations
• Adjusting protocol settings
• Restoring deleted files or users
• Creating new Workspaces