Each Child Site is a full-featured site, with its own files, permissions, and custom subdomain and custom domain settings. Users can access a child site if they are a site administrator of the parent site, if they have been granted access to the child site, or if their user account was created directly in the child site.

Parent Site Administrators

Parent site administrators can connect to any child site and act as a site administrator of each parent site. They can also directly access and change the contents of any child site through the underscore folder within the parent site.

Connect to Child Site

Site administrators on your parent site are able to connect to each child site by logging into the parent site web interface. A menu appears next to the logo of the parent site to provide access to child sites for parent site administrators.

Once a parent site administrator connects to a child site, they have full administrator access to the child site, including its full contents and all of its settings.

Activities performed by a parent site administrator who has connected to a child site through the connection menu will appear in the child site's logs.

Browsing Child Site Contents

Parent site administrators have access to the contents of every child site through the _ folder (The Underscore Folder) of the primary site. Each child site appears as a subfolder under the _/Sites folder in the parent site, and parent site administrators can make any changes to the contents of each child site's sub-folder.

The _/Sites system folder is available to a parent site administrator through any official Files.com SDK, or by accessing it through FTP or SFTP.

When a parent site administrator changes the contents of a child site through by browsing the child site's contents in the parent site, those changes appear in the parent site's logs.

Other Parent Site Users

Parent site administrators can grant child site access to other users of the parent site. They can designate any user of the parent site as a site administrator or read-only administrator of the child site. They can also grant permissions to paths within any child sites.

When a parent site user is granted permissions to a child site, this access is only valid for the web interface. Each user connects to the parent site to log in, and then can use the menu to switch to any of the child sites they are allowed to access.

Child Site Users

Users with logins in a Child Site can connect to the site through its address with any of the enabled protocols. They can connect with the site's custom subdomain or custom domain, if one exists.

Users created within a Child Site, including its site administrators, have no access to the parent site or to any other child sites.

Only user accounts created within a child site can access the child site for protocol transfers, such as FTP, SFTP or WebDAV. Any users granted permissions to a child site from a parent site cannot use protocol transfers to connect to the child site.