A Clickwrap requires explicit acceptance of stated terms before a person continues through a configured web login, Share Link, or Inbox. Use one when an exchange needs an acknowledgement of an NDA, privacy notice, acceptable use policy, or other agreement. A person who declines cannot continue through that web access point.

The same pool of agreements serves user login and external file exchange. A single Clickwrap can apply at login, on Inboxes, on Share Links, or any combination. Its availability settings determine where administrators and other authorized users can attach it, and whether it is required automatically across the Site.

Clickwraps are presented through the web interface. Users connecting through other apps or protocols, such as SFTP, do not see them and are not prevented from connecting by a web-login Clickwrap requirement. Choose the appropriate authentication and access controls when access through those methods must be restricted.

Who Can Create and Modify Clickwraps

Only Site Administrators can create, edit, and delete Clickwraps. This restriction exists because Clickwraps represent legally significant agreements. Allowing non-administrators to modify the text or reassign them would undermine their enforceability and create compliance risk.

Clickwrap Settings

Each Clickwrap has a name, body text, and a set of availability settings that control where and how it is presented. The availability settings are independent of each other, so a single Clickwrap can be active at login, on Inboxes, and on Share Links simultaneously.

Clickwrap Name

The Clickwrap name is used for internal identification only. It is never shown to the person accepting the agreement. Use a name that makes it easy to distinguish between multiple Clickwraps, particularly when several are active at once.

Clickwrap Body Text

The body of the Clickwrap is the agreement text displayed to the user or visitor. Body text is written in Markdown, which supports headings, bold, italics, numbered and bulleted lists, and hyperlinks. There is no length limit; the display scrolls appropriately on any device.

Best Practices for Clickwrap Body Text

Effective Clickwrap text uses clear, plain language organized with headings and logical sections. Avoid dense legal prose without structure because readers are more likely to engage with agreements that are easy to scan.

Make sure every link is descriptive. The text around a link should make it obvious where it leads; avoid using "click here" or bare URLs. If your agreement references an external policy document, link to it directly.

Files.com renders Clickwrap body text in a scrollable display that works on any device, so length is not a constraint. Shorter agreements with a clear structure are more likely to be read than long unbroken blocks of text.

Clickwrap Availability for Users

The Availability for Users setting controls whether and how the Clickwrap is shown to users who log into your Files.com site using the web interface. There are four options.

When None is selected, the Clickwrap is not shown to web app users at login.

When Require for new email signups is selected, users who authenticate via the email signup method must agree to the Clickwrap the first time they log in to create their password.

When Require all users to acknowledge this document on their next web sign-in is selected, users who successfully log in to the web UI see the Clickwrap before any pages render and must accept before accessing site content. Subsequent logins skip the prompt. Use this option when you need all users who access the web UI, regardless of authentication method, to agree to the Clickwrap.

When Require all users to acknowledge this document on every web login is selected, the Clickwrap always appears on the web UI login page, and users cannot log in without agreeing. Use this option when acknowledgment must be confirmed at every session rather than stored once.

One Active Clickwrap Per User Availability Mode

Each option that displays a Clickwrap to users can only be assigned to one Clickwrap at a time. Assigning a mode to a new Clickwrap removes it from the one that previously held it.

All three modes can be active on different Clickwraps simultaneously. You could have three Clickwraps all running at the same time: one for new email signups, a second shown to all users on their next login, and a third shown on every login.

Clickwrap Availability for Inboxes

The Availability for Inboxes setting controls whether and how the Clickwrap can be used with Inboxes. There are four options.

When Do not allow this document to be required for Inboxes is selected, the Clickwrap cannot be attached to any Inbox.

When Allow any user to require this document for their Inboxes is selected, Folder Admins can attach the Clickwrap to Inboxes they manage.

When Allow only administrators to require this document for Inboxes is selected, only Site Administrators can attach the Clickwrap to an Inbox.

When Require all Inbox recipients to acknowledge this document is selected, the Clickwrap is automatically applied to all Inboxes on the site. Only one Clickwrap at a time can be set to apply to all Inboxes.

The Availability for Share Links setting controls whether and how the Clickwrap can be used with Share Links. There are four options.

When Do not allow this document to be required for Share Links is selected, the Clickwrap cannot be attached to any Share Link.

When Allow any user to require this document for their Share Links is selected, any user can attach the Clickwrap to their own Share Links.

When Allow only administrators to require this document for Share Links is selected, only Site Administrators can attach the Clickwrap to a Share Link.

When Require all Share Link recipients to acknowledge this document is selected, the Clickwrap is automatically applied to all Share Links on the site. Only one Clickwrap at a time can be set to apply to all Share Links.

A Clickwrap made available for Inboxes or Share Links can be selected in the settings of an individual exchange by a user authorized under its availability setting. The visitor checks the agreement box before accessing the content or submitting files. Select registration collection as well when the acceptance needs to be stored with the visitor's submitted information.

For example, an Inbox collecting applications can require acknowledgement of the organization's privacy notice before upload. A Share Link delivering digital goods can require acceptance of terms of use before download. These uses draw on the same agreements and availability settings as web login.

A Site Administrator can also require one Clickwrap automatically for all Inboxes, all Share Links, or both. Assigning that requirement updates existing exchanges immediately. Only one Clickwrap can hold each of those site-wide requirements at a time.

Acceptance Records

For a Share Link or Inbox that collects registration, the agreement text shown at acceptance is stored with the visitor's registration information. That text remains part of the record when the agreement is edited or the exchange is assigned a different Clickwrap. Acceptance evidence describes the terms the person actually saw.

For users required to accept once at their next web sign-in, later logins skip the prompt after acceptance. Editing the existing agreement does not prompt those users again: their acceptance remains associated with the original text.

To require acceptance of revised terms, create a new Clickwrap and assign it the once-only user availability mode. This replaces the prior agreement in that mode and prompts users who have not accepted the new one.