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Creating and Managing Snapshots

Creating Snapshots

Snapshots can be automatically created as part of a snapshot Share Link by any user with Sharing permissions. For example, users can create snapshot share links to send secure links to files that would exceed their email server's attachment size limit.

The AI Assistant creates snapshots automatically during a session when it generates a file for you.

Site administrators can directly create a snapshot using one of our official SDKs or the Command Line Interface (CLI) application. Add a name to any snapshot you create directly so you know its purpose later.

Updating Snapshots

Snapshots that are created as part of a snapshot Share Link are automatically updated as needed by the Share Link. The snapshot is finalized when the Share Link is generated.

Snapshots which have been directly created (without creating a Share Link) can be updated by any site administrator, using one of our official SDKs or the Command Line Interface (CLI) application.

You can update a snapshot, even if it has already been finalized. Finalizing a snapshot means the contents cannot be changed, but it does not prevent you from changing the expiration date or name of the snapshot.

Finalizing Snapshots

Finalizing a snapshot is a special type of update which prevents the contents of the snapshot from being changed.

Snapshots that are created as part of a snapshot Share Link are automatically finalized when the Share Link is generated.

Snapshots which have been directly created (without creating a Share Link) can be finalized by any site administrator, using one of our official SDKs or the Command Line Interface (CLI) application.

Deleting Snapshots

Snapshots that are created as part of a snapshot Share Link are automatically removed when the Share Link expires.

Snapshots which have been directly created (without creating a Share Link) can be deleted by any site administrator, using one of our official SDKs or the Command Line Interface (CLI) application. Deleting a snapshot removes its contents, including its hidden folder.

If you use expiration dates on your snapshots, you will not need to delete snapshots manually.

AI Assistant-Created Snapshots

When the AI Assistant generates a file during a session, it creates a snapshot and places a link in the chat. Because you are already logged in, the link works immediately.

The link is visible for the duration of the current session. If you close the AI Assistant, start a new session, or log out, the chat history clears and the link is no longer shown. The file itself remains available for 24 hours in the /_/Snapshots folder and can be accessed directly by navigating there, but it is not shown elsewhere in the interface.

To keep a file permanently, drag the file link from the chat into any folder on your site before the session ends. This moves it out of the snapshot and into your chosen location where it remains after the snapshot expires.

These snapshots are accessible only to you and are not shared with anyone else. When the 24-hour expiration passes, the snapshot and its contents are removed automatically.

Any user who can use the AI Assistant can have snapshots created this way.