A Self-Contained Space For Each Team
A workspace is a sealed-off area inside one site. It gets its own users, groups, folders, automations, remote servers, syncs, and partners — fully walled off from the rest of the site and from other workspaces.
One Flat Account Stops Working As You Grow
Early on, one account with one admin and a tree of folders is plenty. Then you add a second division, a regional team with its own rules, an acquired company, or a set of client engagements that can’t see each other’s data — and the flat model forces a bad choice. Either you make a department lead a full site admin so they can do their job, or you become the bottleneck for every change they need.
Files.com gives you two containers so you don’t have to make that trade. Workspaces let a team run its own slice without touching anyone else’s. Child sites give a division or client a completely separate site with its own rules. Both let you delegate the work while keeping governance over the whole.
Workspaces — Delegate Inside One Site
For teams that need their own administrator and their own boundary but share the same domain, branding, and security policy: departments, business units, client engagements, and confidential projects.
Hand A Team Its Own Admin
Give a department lead full control of their own workspace — their users, folders, and automations — without handing them the keys to the whole site. They run their slice; they can’t see or touch anyone else’s.
One Set Of Site-Wide Settings
Every workspace shares the same domain, branding, sign-in, security policy, and audit logging, configured once at the site level. Teams get their own space; you keep one set of rules over all of it.
Unlimited And Free To Create
There’s no cap on workspaces and no per-workspace metering. Spin them up and tear them down through the web app, API, SDKs, or Terraform — which makes them a good fit for fast-moving or high-volume setups.
Child Sites — Hard Separation Under One Parent
For divisions, regions, brands, or clients that need a fully separate site — different security, different sign-in, different storage region — while billing and governance stay consolidated.
A Completely Separate Site
A child site is a full, separate Files.com site under one parent. Its own subdomain, custom domain, IP addresses, sign-in providers, ciphers, certificates, branding, and storage region — everything a top-level site has, set independently per child.
Different Rules Per Site
Two child sites under the same parent can run different security policies, different sign-in providers, different storage regions, and different branding. The right tool when separation has to go below site-wide settings — say, a HIPAA site and a non-PHI site.
Govern Them All From The Top
A management policy lets the parent enforce settings across every child site — require encrypted protocols, mandate two-factor sign-in, set a retention period — that child-site admins can’t override. Flexible structure, centralized control.
One Bill, One Rolled-Up Total
Storage, bandwidth, billable users, and API calls roll up across the parent and every child site into a single total for the organization, and each child runs at the parent plan’s feature level.
Run A Whole Business On Top Of Files.com
Workspaces and child sites are what let a services firm, reseller, or MSP run file transfer for many clients from one account. Each client gets a child site on its own domain — branded as theirs through white-labeling so Files.com disappears entirely — with its own security and storage region. You manage every client centrally, enforce a baseline across all of them, and bill from one total.
Each client’s IT lead (or your own per-account engineer) runs their slice without ever getting site-wide access. The identity and permission layer sets who can do what inside each space. Workspaces and child sites set how the spaces themselves stay separate and governed.
Workspaces And Child Sites Questions
What teams ask about choosing between the two containers, keeping tenants separate, and governing many sites from one parent.
Give Every Team Its Own Space
Start a free trial, carve your account into workspaces or child sites, and hand each team the slice it should run — while you keep one set of controls over everything.
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