Set It Once, It Inherits
Choose a region at the top of a folder tree and everything beneath it follows, unless you override a specific folder. A whole department or trading partner gets pinned to one jurisdiction in a single setting.
Your Data, In The Region You Choose
Files.com stores every file in the region you pick, across eight storage and compute zones from the EU to Singapore. You set it per folder, so customer data lands where regulation, a contract, or your own policy says it has to, and you can run several regions on one site under a single login and audit trail.
Meeting a residency mandate any other way means a separate tenant in every country you operate in. The other option is telling a regulated customer their data can’t live where their law requires, and losing the contract over it.
Per-folder region placement
Eight storage and compute zones
Multiple regions on one site
Where Your Data Lives Is A Legal Question
Where your files are stored is a legal question, not just a technical one. GDPR and HIPAA, plus the data-sovereignty clauses in your contracts, decide which country your files are allowed to sit in. Miss one and the fine, or the lost deal, is real.
Legacy file-transfer tools hand you a single region and make you choose between staying compliant and staying fast. Files.com turns the whole question into a setting: pick the region per folder, and the platform keeps the data where you said it goes.
Diplomat consolidated five regional SFTP servers onto one Files.com instance while meeting EU and South African data-residency rules — and cut infrastructure spend about 70%.
Diplomat
Set The Region Per Folder, Not Per Account
The storage region is a property of the folder, so the right data lands in the right place with no application logic on your side.
Many Regions, One Site
Keep EU data in the EU, Canadian data in Canada, and Singapore data in Singapore, all on the same Files.com site under one set of users, permissions, and logs. There is no separate tenant per country to run.
Change A Region, Files Follow
Point a folder at a new region and new files land there immediately, while existing files migrate over in the background. There is no export, no re-import, and no downtime for your team to manage.
A Default For Everything Else
Set a default region for the whole site so anything without a specific rule still lands somewhere you chose, never somewhere you didn’t.
Compliant And Fast, Not One Or The Other
Keeping data in one country usually means someone on the other side of the world waits on it. Files.com separates the two questions: where a file is stored and how a connection reaches it are configured independently.
Your EU files stay in the EU for compliance, and a user in Singapore still connects through the route closest to them. You hold the line on residency without making your global teams pay for it in speed.
Built For Teams That Work Across Borders
Working across countries takes more than storage in the right place. Files.com shows each person the interface in their own language, remembers their preference, and bills in their currency, with support for German, Spanish, French, Japanese, and Portuguese. The share links and upload pages your partners see can carry your brand and their language at the same time.
So the people you work with adopt Files.com without a fight, and your own team fields fewer setup questions.
Data Residency Questions
What teams ask about choosing where files are stored, running more than one region, and keeping access fast across borders.
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