Set It Once, It Inherits
Choose a region at the top of a folder tree and everything beneath it follows, unless you override a specific folder. A whole department or trading partner gets pinned to one jurisdiction in a single setting.
Your Data, In The Region You Choose
Files.com is the File Orchestration Platform that stores every file in the region you pick, across eight storage and compute zones from the EU to Singapore. You set it per folder, so customer data lands where regulation, a contract, or your own policy says it has to, and you can run several regions on one site under a single login and audit trail.
Meeting a residency mandate any other way means a separate tenant in every country you operate in. The other option is telling a regulated customer their data can’t live where their law requires, and losing the contract over it.
Per-folder region placement
Eight storage and compute zones
Multiple regions on one site
Where Your Data Lives Is A Legal Question
GDPR and HIPAA, plus the data-sovereignty clauses in your contracts, decide which country your files are allowed to sit in. Miss one and the fine is real. So is the lost deal.
Legacy file-transfer tools hand you a single region and make you choose between staying compliant and staying fast. Files.com turns the whole question into a setting: pick the region per folder, and the platform keeps the data where you said it goes.
A multinational consumer goods distributor consolidated five regional SFTP servers onto one Files.com instance while meeting EU and South African data-residency rules.
Multinational Consumer Goods Distributor
Set The Region Per Folder, Not Per Account
The storage region is a property of the folder, so the right data lands in the right place with no application logic on your side.
Many Regions, One Site
Keep EU data in the EU and Canadian data in Canada, on one Files.com site under one set of users, permissions, and logs.
Change A Region, Files Follow
Point a folder at a new region and new files land there immediately, while existing files migrate over in the background. There is no export, no re-import, and no downtime for your team to manage.
A Default For Everything Else
Set a default region for the whole site so anything without a specific rule still lands somewhere you chose, never somewhere you didn’t.
Compliant And Fast, Not One Or The Other
Keeping data in one country usually means someone on the other side of the world waits on it. Files.com separates the two questions: where a file is stored and how a connection reaches it are configured independently.
Your EU files stay in the EU for compliance, and a user in Singapore still connects through the route closest to them. You hold the line on residency without making your global teams pay for it in speed.
Built For Teams That Work Across Borders
Working across countries takes more than storage in the right place. Files.com shows each person the interface in their own language and remembers the choice, with support for German, Spanish, French, Japanese, and Portuguese. The share links and upload pages your partners see can carry your brand and their language at the same time.
So the people you work with adopt Files.com without a fight, and your own team fields fewer setup questions.
How Global Companies Run It
The mandates differ by country and client. The customers who meet them all on one site use the same four moves.
One Client’s Files In One Country
A client’s contract says its files stay in Canada or the EU while the platform serves a US business. Its folder is pinned to that region and everything else stays where it was, so one mandate no longer means one more server.
A Subsidiary In Its Own Region On The Shared Site
Each subsidiary’s tree sits in the region its regulator requires, under the group’s single identity, policy and audit, so the in-country tenant that duplicated everything is retired. One platform, every residency mandate, no split user base.
ITAR Files Behind A Second Wall
Export-controlled data lives in a US region on its own site with its own administrators, separated from the commercial estate, and access is restricted by country for the accounts and integrations that touch it.
A Region Changed Without A Cutover
When storage has to move to a new region, the folder’s region setting changes and the files follow, while the hostname, credentials and paths partners use stay exactly the same.
Data Residency Questions
What teams ask about choosing where files are stored, running more than one region, and keeping access fast across borders.
Files.com stores data across eight storage and compute zones — the European Union, the United Kingdom, Canada, the United States, Japan, Australia, India, and Singapore. The number of regions available scales by plan, and each tier’s count is listed with the published pricing.
A single Files.com site can run several regions at once, with the region set per folder. EU-resident data lives in your EU folders and Canadian data in your Canada folders, all under one login, one permission model, and one audit trail.
Files.com stores new files in the new region immediately and migrates older files to it in the background automatically. There is no manual export or re-import, and nothing for your team to move by hand.
Files.com routes each connection through the location closest to the user, independent of where the data is stored. Your files stay in their required region while access stays fast worldwide.
Files.com is FedRAMP Certified at Class A under FedRAMP 20x, with the Class B upgrade in progress. Files.com does not host data in AWS GovCloud. You can connect your own GovCloud S3 bucket to Files.com as a storage target through remote servers, but GovCloud is not one of Files.com’s own hosting regions.
Files.com’s regional storage supports GDPR data-subject residency, HIPAA geographic guidance for patient data, and the data-sovereignty clauses common in enterprise contracts. The Compliance Center lists the certifications Files.com holds.
Set the storage region on that client’s folder in Files.com. The folder and everything under it is stored in the region you choose, other folders stay in their own regions, and the client’s users, the audit log and your policies run on the same site as everyone else’s.
Yes. Run the controlled program on its own child site with its own administrators and US-region storage, so the team that runs the rest of the estate has no administrative path into it, and restrict access by country for the accounts that touch it. Region, site and access rules together are the export-control boundary.
Yes. Files.com restricts access by country and by IP range per site and per user, so an integration account that must only connect from approved countries is blocked everywhere else and the attempt is logged.
Get The File Orchestration Platform Today
4,000+ organizations trust Files.com for mission-critical file operations. Start your free trial now and build your first flow in 60 seconds.
No credit card required • 7-day free trial • Live in minutes