Files.com gives the business a governed, audited way to send and collect files with outside parties. So people stop emailing attachments and reaching for personal Dropbox or WeTransfer, and stop bending SharePoint and Google Drive into external sharing they were never built for.
Branded share links send files out. Branded inboxes collect them in. Every link can carry expiry, a password, a locked recipient, watermarking, and a clickwrap NDA. Every transfer in either direction lands in an immutable, exportable audit trail. Your people get the two-click convenience they went looking for. You get back the visibility and control shadow IT took away.
A branded share link instead of a personal Dropbox. Just as easy to use as the consumer tool, with all the controls the consumer tool never had.
Send one share link for a file, several files, or a whole folder. The recipient opens a page on your own domain and takes what they need. No Files.com account to make.
Put a password on a link. Tie each invitation to one email address and one browser, so a forwarded link no longer lets just anyone in. Limit who can open it to approved domains, or make it single-use so it stops working after one download.
Every link can have an expiration date. A link that used to sit in someone’s personal Dropbox forever now turns off on a date you set, and an admin can shut it off sooner. Old shares stop being a standing way in.
Turn on preview-only mode so the file can be read but not downloaded. Stamp the recipient’s name across every preview, so a leaked screenshot points back to them. Require a click-to-accept NDA, recorded with the time and IP address, before anyone gets in.
“The one-time file upload links, one-time file download links, and the management UI make my work easier and more efficient — they make it easier to gather and share sensitive documents in a secure way.”
“I set up all our users and set up inboxes where our customers can send us files, and everything just works. Email notifications are also a big thing for us — we need to know when we have a new file sent to us, and those just work as well.”
Real companies. Real file flows. Real results.
A branded inbox instead of "just email it to me," so files from outside the company stop arriving as email attachments.
A branded Inbox is a fixed web address anyone can upload to. No account needed, and they never see what anyone else sent. It is the direct replacement for the contractor emailing a timesheet and the vendor emailing an invoice.
The file lands in a folder IT controls, with the permissions and the retention you set. It does not land in one person’s email inbox where no one else can find it and nothing gets recorded.
Give the inbox its own email address, allow only approved sending domains to deliver to it, send automatic receipts back, and keep a log of every email that came in.
Administrators set the rules that make the approved way the only way. Set the policy once and it holds for every link and every inbox.
Require a password on every share link, lock every link to its invited recipient, cap how long any link can live, and block free or throwaway email domains from receiving files. External sharing then happens inside the lines you draw, not however each employee decides to do it.
Nine permission levels and SSO logins decide which staff are even allowed to share files outside the company. Sharing externally becomes something you grant to the people who need it, not something everyone just does.
Turn off a departing user’s account and their share links die with it. Per-folder rules limit what file types an inbox will take. The leftover access that usually outlives an employee just goes away.
What you’re really up against is a habit. People reach for email attachments, personal Dropbox, and WeTransfer not because anyone picked them as the company’s file tool, but because they were right there. A file dropped on a personal account moves with no expiration, no lock on who can open it, no limit on the recipient, and no record. Files.com isn’t a fancier version of those tools. It’s the approved way that’s just as easy to use, where every transfer carries the controls and the record you’re on the hook for.
SharePoint and Google Drive are the quieter version of the same habit, and the fix is just as simple: they’re great for working together inside the company, and they were never built for controlled sharing with outside parties. Keep collaborating there. Do the outside exchange here, where the link and the inbox are controlled and every access is recorded.
The questions a vendor security questionnaire asks about how your people share data with outside parties, answered before they’re asked.
Files.com has run as a managed service for 15+ years with zero breaches. AES-256 at rest, TLS in transit, and an A+ rating on Qualys SSL Labs.
SOC 2 Type II, PCI DSS, and CSA STAR, with a HIPAA BAA and GDPR DPA available. Used in production by banks, healthcare, and other regulated industries.
SSO and SAML against Okta, Microsoft Entra ID, Active Directory, LDAP, OneLogin, and Auth0, with role-based access, IP allowlisting, and password policies.
When you need a site-wide sharing policy changed or an inbox stood up, the difference between a managed service and a self-hosted box is who picks up.
The people who answer the phone are engineers who know the platform, not a tier-one queue reading a script. When a share or an inbox needs a policy change, you reach someone who can make it.
Get share-link policy, branded inboxes, retention rules, and the audit export stood up fast. Strategic enterprise deployments get our onboarding people embedded as forward deployed engineers.
The docs go deep, and the REST API and seven official SDKs are enough to wire sharing and intake into whatever you already run.
What IT and security teams ask most when bringing external file sharing under control.
Branded share links, branded inboxes, the policy controls, and an immutable audit trail, in one platform your whole company will actually use. Stand up your sanctioned external-exchange path on a real workload during the 7-day free trial.
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