Files.com Agent

Stuck Between Legacy Systems and Modern Workflows?

Your organization relies on on-premise storage for security and compliance, but your teams need the flexibility of cloud collaboration. Traditional solutions force you to choose: either expose your internal networks to security risks or keep your data isolated from modern workflows.

Keep Your Data On-Premise While Unlocking Cloud Collaboration

The Files.com Agent is a lightweight, cross-platform system service that connects your on-premises storage (such as local drives, NAS (NFS, SMB, CIFS), or SAN) to your Files.com site. It provides a secure, persistent connection without the need to expose internal networks or open firewalls and allows you to unify your cloud and local file operations under one platform.

It’s an ideal solution for organizations looking to extend legacy file systems into modern, cloud-based workflows, without sacrificing control, speed, or security.

When to Use the Files.com Agent

Curious what the Files.com agent is best equipped for? Here are some ideal scenarios showing examples of when to use the Agent.

• Connecting with Internal Systems
• Transferring Data Between Files.com and Local Infrastructure
• Automating Sync and Scheduled File Jobs
• Secure Connectivity Without Reconfiguring Firewalls
• High-Performance Transfers

Two Ways to Connect Your On-Premise Storage

The Files.com Agent offers two connection methods to fit your workflow needs:

Remote Server Mount

• What it does: Makes your on-premise files appear directly in Files.com as if they're stored in the cloud
• How it works: Real-time access—when users browse Files.com, they're seeing and working with your actual on-premise files
• Best for: Teams that need immediate access to large file libraries without duplicating storage

Remote Server Sync

• What it does: Copies files between your on-premise storage and Files.com on a schedule you control
• How it works: Automated push/pull transfers—files are copied to both locations based on rules you define
• Best for: Backup workflows, distributing files to multiple locations, or working with sensitive data that needs local copies

How Enterprise Data Teams Are Using the Files.com Agent

Automated File Transfers Between Systems

Use Case: A finance department needs to transfer daily reports from a local system to a third-party auditing service.

How the Files.com Agent Helps: Scheduled sync jobs can pull or push files between on-prem systems and external destinations automatically, using secure protocols and automation rules.

Secure Inbound File Collection

Use Case: A healthcare organization collects large files from partner clinics and needs to store them directly on local secure storage for regulatory reasons.

How the Files.com Agent Helps: Partners can upload files through a secure Files.com inbox, and the Agent immediately transfers those files to on-prem storage, while preserving audit trails and access policies.

Media Asset Management

Use Case: A media company stores high-resolution video files locally but wants to streamline collaboration with external editors.

How the Files.com Agent Helps: Editors can securely access and upload files via SFTP or the Files.com web interface, while the Agent syncs with on-premise SAN/NAS storage - no file duplication, no hassle.

Get Started With the Files.com Agent, Today

Whether you're overcoming legacy limitations or enhancing collaboration, the Files.com Agent has you covered. Learn how to install and use the Agent by reading the Agent documentation and check out these relevant resources to learn more:

• Blog Post: Using the Files.com Agent
• Upgrading The Agent
• When to Use the On-Premise Agent