Files.com Product Updates and Company Blog

Read about product and company updates from our engineering, sales, and customer success teams.

March 10, 2020

IP Address Updates

Files.com is expanding our list of platform IP addresses. If you or your users restrict outbound access via a firewall, please whitelist all of these IP addresses for ports 80, 443, 21, 22, and 990, as well as FTP data ports 40000-50000. Any required firewall changes should be made by April 1, 2020.

February 4, 2020

High Touch Support – New Options for You

Our Customer Success team is here to help make your experience with Files.com more satisfying and more productive. We’ve promoted the philosophy of high-touch, proactive support from our inception, and our customers have been very clear that responsive support is a priority.

September 30, 2019

Your Files.com Site Is Also a Powerful Web Server!

The world's best cloud-based file server also knows how to be a high performance web server, and using this capability is so simple to do, a growing population of our customers is discovering that their Files.com site can take the place of a web server providing fast load times of static and embedded files.

September 18, 2019

Files.com Folders - Now More Powerful!

Folders and folder tree design are the bedrock of the most successful collaborations and the most ingenious workflows. We've added new settings and capabilities to make Files.com folders one of the most versatile and powerful tools in your business toolkit. Read about the latest five!

September 18, 2019

Share Links - Now an Even More Powerful Tool

Share Links are one of the most used features of the Files.com platform. This powerful tool allows you to extend your reach beyond your credential-holding user base while maintaining control of the files you share. Here are seven recent improvements we've added to make Share Links even more powerful!

September 6, 2019

Protect Your Users and Data With 2FA

Keeping up with security is an unending battle, and password protection alone is not winning it. Not all users are careful with their login credentials all of the time, nor are phishing attacks decreasing. The likelihood that your credentials, or one of your user's credentials, will at some point be compromised is rising. Two-factor authentication, however, greatly lowers the chances that an attacker will actually breach your account. Activate 2FA on your Files.com account today.

August 29, 2019

Single Sign-On Options Expanded on Files.com

We've added SSO options to Files.com to help your users stay secure and productive! Single Sign-On (SSO) is an authentication mechanism that allows a user’s identity to be managed by a single, trusted identity provider through which the user can access multiple service providers. Now Files.com gives you more options for SSO!

July 26, 2019

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