March 2026

In the month leading to our flagship event of Files Growth Summit, we've added improvements and new capabilities across the platform, including completing our IP Address transition, adding more functionality to our Files.com Desktop App and to the Files.com Agent, and several other new features.

IP Address Simplification Complete

We completed our transition to a contiguous, dedicated IP address range for all inbound and outbound connections on March 2, 2026.

The Files.com owned IP range is 198.72.80.0/20 (which covers all IP addresses from 198.72.80.0 through 198.72.95.255). A single firewall rule covering the Files.com IP range is now sufficient for allowing access to Files.com from networks that restrict traffic by IP address.

Copy Folder Settings with Copied Folders

Users with admin access to a folder can copy the folder's settings while copying a folder. Folder-level Sharing (Inbox and Public Hosting) settings are not copied to the new location because those settings require unique values. This new capability lets you configure a "template" folder structure you can easily duplicate to multiple parts of your site.

Learn more about Copying Folders with Folder Settings.

Multiple Groups for Folder Permissions

You can now create permissions for multiple groups, which requires a user to be a member of every selected group in order to gain the permission. This is designed for compatibility with some role-based permission schemes.

Learn more about Group Level Permissions.

Pre-fill Inbox Fields with URL Parameters

Use query parameters to pre-fill any registration form field for an Inbox. This lets you create links for an Inbox with values that are already populated and read-only. When you send those customized URLs, your contacts have to enter less information before uploading their files, and you prevent data entry errors.

Learn more about Accepting Inbox Uploads from Web Visitors.

Control User-Level Security Overrides

New sitewide settings are available to control whether specific behaviors can be overriden for individual users. While these settings do apply to your parent site, they also extend Child Site Settings Policies to prevent your child site administrators from overriding the site's settings.

The Allow User Overrides for FTP Connection SSL Requirements option controls whether individual users can be granted access through unencrypted FTP when unencrypted FTP is disabled for your site.

Allow User Overrides for Two-Factor Authentication controls whether site administrators can change an individual user's 2FA requirements from what your site enforces.

Allow User Overrides for Allowed IPs controls whether site administrators can add ancillary IP addresses a user can connect from, in addition to the allowed addresses for the site.

All of the new settings are available in your site now and enabled by default. This means that no behavior has changed in your site, and no immediate action is required.

If you are using a Child Site Management Policy to restrict how child site administrators can configure child sites, consider whether you need to add these settings to your policy.

Improved Web Uploader

We've re-engineered our web interface uploader, making it up to twice as fast. This uploader is automatically used anywhere you upload files through the web.

Notifications for Delegated Child Site Access

When you are setting up Email Notifications for a folder in a Child Site, the web interface includes any users and groups from the parent site who have permissions for that folder in the child site. This makes it easier to configure notifications for those users and groups with delegated access without relying on tools like the CLI, SDK or Terraform.

Learn more about Assigning Folder Permissions.

Handling Partial File Uploads with SFTP

When files are partially uploaded, it breaks downstream processing because the file's formatting breaks or because there's missing data. Some SFTP clients handle this by uploading a file with a temporary name or extension and then renaming the file after the upload completes. An SFTP client that follows the SFTP standards should also send an explicit SSH_FXP_CLOSE message to the server when an upload is completed.

The new SFTP Service setting Preserve Partial SFTP Uploads After Disconnects determines how your site handles files uploaded via SFTP when the server does not receive an explicit message closing the connection. The setting is enabled by default so that files uploaded via SFTP without SSH_FXP_CLOSE are saved in your site.

When a site administrator disables the setting, your site instead discards files an SFTP client uploads without the finalizing message. These uploads are listed in your SFTP logs as a Partial transfer.

Learn more about configuring your site's SFTP services.

New Options for Rename Uploaded Files

The folder setting for Rename Uploaded Files now supports settings to replace existing text in filenames. This lets you remove text from original file names. If both Replace Text in Filename and a Rename Pattern are configured, Files.com applies the rename pattern first and then performs the text replacement on the resulting filename.

Users with admin access for a folder can update their folder settings to use this new capability.

Learn more about Replacing Text in Filenames.

Updates to the Files.com Desktop App

Starting at version version 6.0.2233, the Files.com Desktop App can now pause and resume file transfers in Fast Transfer Mode. Similar to other popular file transfer clients, a Process Queue option allows you to pause transfers and start them. When the app resumes transfers, it restarts each transfer from where it paused. This persists even through quitting the Files.com Desktop App and re-launching it.

Configuration profiles for the Windows version of the Files.com Desktop App define specific drive letters for different folders within your site. You can apply these configuration profiles to individual users or to all users. When a configuration profile is applied for a user, drive letters are automatically mapped when they run the Desktop app.

Learn more about the Desktop App.

Updates to the On-Premises Agent

Several improvements to the Files.com Agent make it useful in more situations and improve its reliability.

Route Connections to Private FTP and WebDAV servers

The ability to route connections through the agent to servers that are not publicly reachable is extended to FTP and WebDAV remote servers. To use this capability, update the integrations setting in your Agent's configuration file.

Agent Supervisor Service for Windows

The Files.com On-Premise Agent on Windows now contains an Agent Supervisor service. The Agent Supervisor is a dedicated control layer focused on keeping the agent healthy, available, and recoverable over long runtimes. It continuously monitors the Agent and takes corrective action when the Agent disconnects or stops responding. The Agent Supervisor enables near zero-downtime version upgrades by preserving continuity during process transitions. The Agent Supervisor is available starting in version 2.0.7426 of the Files Agent.

Auto Update Policy Default

The auto_update_policy setting for the the Files.com Agent configuration file now defaults to always rather than critical_only. We've made this change because we are continuously releasing improvements to the Agent's speed and reliability that wouldn't be considered critical fixes, so some installations are missing out on the best performance.

Existing installations of the Agent are not impacted by this change to the auto update policy. If you're currently running the Files.com Agent, we recommend you review the current configuration and set the auto_update_policy to always so that your Agent stays up-to-date without extra effort.

New Filtering Options for the CLI

The Files.com Command Line Interface (CLI) App now support more types of filters for lists, going beyond just exact matches. Now you have access to --filter-by, --filter-gt, --filter-gteq, --filter-lt, and --filter-lteq. This gives you more options for creating reports with the CLI application.

To use the new filtering options, install v2.15.247 of the CLI App. or later.