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Authenticate Files.com Against Active Directory and LDAP

Files.com checks each login against Active Directory, or any LDAP directory, right at sign-in. It uses the same password behind Windows logins and network drives, with nothing copied into a second store. And that password works over SFTP, FTP, WebDAV, the Desktop App, mobile, and the API, not just the browser.

Microsoft Active Directory (LDAP)Files.com

Why Teams Authenticate Files.com Against Their Directory

At companies that run Windows, Active Directory is the one place that holds everyone's passwords and groups. Files.com checks logins against it, and against any LDAP directory, directly. So people sign in to file transfer with the same login they type for Windows, and you manage one set of accounts instead of two.

People Use the Password They Already Have

Files.com checks each login against Active Directory, or any LDAP directory, right at sign-in. It uses the same username and password behind Windows logins and network drives. Nothing is copied or synced into a second password store, so there's no extra password for people to forget and nothing for you to keep in sync.

That Directory Password Works Over SFTP Too

This is the big one. With AD or LDAP, the same directory password works over the website, FTP, SFTP, WebDAV, the Desktop App, mobile, and the API. Not just the browser. Cloud sign-in services can't do that, so a partner connecting over SFTP uses their company login like everyone else, and you never hand out a second key or password to manage. It's the main reason teams pick LDAP.

Off-Boarding Follows the Directory

Remove someone from Active Directory and they lose Files.com access the same way they lose every other company login. There's no separate list to remember, so a departing employee can't keep file access you forgot to revoke, and your next access review comes back clean.

Your Directory Groups Set Up the Accounts

Say that only members of a certain directory group get Files.com accounts, and let that same group decide which folders they can reach. The access setup already in your directory carries straight through, so you don't rebuild your group structure here, and the right people get the right folders the moment they join the group.

Stays Up Through Maintenance and Outages

Set a backup directory server and Files.com switches to it on its own when the main one can't be reached. People can still sign in during directory maintenance and outages, so a directory problem doesn't lock your partners out of their file transfers.

The Directory Handles the Login, Files.com Handles the Access

Your directory says who someone is. It was never meant to decide which folders they touch, or what they can do once inside a file platform. Files.com adds that part on top of the directory it checks logins against. You get fine-grained folder access, a full record of everything, and a connection built for directories that live behind the firewall.

Nine Levels of Folder Access

Set access per person or group, folder by folder. You get nine levels, the option to block a folder, and fenced-off admins. The groups you already have in your directory feed straight into it.

A Record of Everything That Happens

Every sign-in and permission change lands in the Files.com audit log. The hourly directory sync is recorded too. That’s the history a SOC 2 review or an access dispute asks for.

Read-Only Access, Encrypted Connection

Files.com connects with a read-only account limited to the parts of the directory you pick, and uses a secure, encrypted connection (LDAPS) so passwords are never sent in the clear. Read-only means Files.com can check a login but can't change anything in your directory, which is the answer your security team asks for before they approve the connection.

Reaches a Directory Behind the Firewall

Most setups can't reach an internal-only directory. Files.com can. Add its published IPs to your firewall's allow-list, or run a small Files.com Agent inside your network that reaches the directory for you. The directory never gets exposed to the internet, so you get directory sign-in without opening your internal directory to the outside world.

The Details That Matter for Active Directory / LDAP

The Password Works Over Every Protocol

The directory password works over the website, FTP, SFTP, WebDAV, the Desktop App, mobile, and the API. Company credentials work over the file-transfer protocols, not just the browser. No cloud sign-in service can do that.

Backup Server Takes Over

Set a backup directory server and Files.com switches to it on its own when the main one can't be reached, so people can still sign in during directory maintenance and outages.

Checks the Directory in Real Time

Every login is checked against the live directory right then, so a password change or a disabled account takes effect at the very next sign-in. There's no sync to wait on, so the moment you disable an account in your directory, that person is locked out of Files.com too.

Connect Active Directory / LDAP the Way That Fits Your Workload

Connect Over LDAP / LDAPS

Pick Active Directory/LDAP in Files.com and point it at your directory. You give it the server address, a read-only account, and which part of the directory to search, so setup is a short form, not a project. Use this when the same password has to work over the file-transfer protocols, not just the browser. Works with on-premises and hybrid directories.

Reach It Through a Files.com Agent

If the directory sits behind the firewall and you'd rather not open it to the internet, run a small Files.com Agent inside your network. It reaches the directory from inside, so the directory server never needs an open inbound port.

Move to Entra ID Later

When you move the directory to the cloud, run Entra ID alongside LDAP, switch people over one at a time, and turn off LDAP once everyone's moved. No flag day, no lockout.

How Teams Use Active Directory / LDAP on Files.com

Logging In Over SFTP With a Windows Password

A person connects over SFTP with their Active Directory username and password, the same one they use for Windows. There's no separate Files.com password or key to hand out, so there's one less credential to support and one less to leak. The directory checks the SFTP login, not just the browser one.

Groups Decide Who Gets an Account

Only members of a chosen directory group get Files.com accounts, and that group also decides which folders they can reach. Add a person to the group in your directory and their Files.com account and folders are set, so onboarding a new hire is one step, not a separate ticket for the file platform.

Staying Up When a Server Goes Down

The main directory server goes offline for maintenance, Files.com switches to the backup, and people keep signing in without a break.

Moving From On-Premises AD to the Cloud

A company moving from on-premises Active Directory to Entra ID runs Entra alongside LDAP, tests one person, moves the rest, then turns off LDAP. No flag day, no lockout.

Files.com Features Teams Use With Active Directory

User Management & Permissions

The folder-by-folder access, with nine levels, that your directory groups feed into.

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Audit Log & Forensic Trail

Where every sign-in and permission change is recorded, ready to export for a compliance review.

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SFTP & Protocol Access

How folder permissions reach FTP, SFTP, and WebDAV, not just the browser a person signs into.

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Data Retention & Governance

Rules that decide how long files stick around once someone has put them in Files.com.

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Files.com Will Be At Microsoft Ignite 2026

November 17–20, 2026 · San Francisco, CA

Files.com builds deeply on SharePoint, OneDrive, Azure, and Microsoft Entra ID, so of course we’ll be on the floor at Microsoft Ignite telling our File Orchestration story. The legacy MFT vendors won’t be there.

See Files.com At Microsoft Ignite
Files.com at a Microsoft event

Frequently Asked: Active Directory / LDAP on Files.com

Common questions about how Files.com connects to Active Directory / LDAP and what the integration actually does.

Sign In With The Credentials You Already Have

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