Email is the one channel every partner, every old system, and every person already has. Give a Files.com Inbox its own address and an emailed attachment becomes a governed, audited file inside the File Orchestration Platform. Files.com also emails the right people when something needs a human to act, so a file someone has to approve never sits unseen.
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For some partners and old systems, email is the only thing that works at all. A CRM mails its nightly report. A vendor forwards a spreadsheet. Files.com turns that into a captured, audited transfer path, instead of an attachment sitting in someone's inbox with no record and no controls.
Most file-transfer platforms ignore email. AWS Transfer Family and the legacy appliances have no governed way to take a file in by mail. Files.com turns the one channel everyone already has into a first-class, audited transfer path, so the partner who can only send mail still has a way in that you control.
Turn on email uploads for an Inbox and Files.com gives it its own email address. Anyone, or any system, that can send mail can send a file in as an attachment. There is no SFTP client to install and no portal to log into, so a partner is sending you files in minutes.
The moment an attachment lands in the Inbox, it's a Files.com file like any other. PGP encryption, automated jobs, syncing to other places, folder permissions, and the audit log all apply.
Emailed files drop into subfolders named after the sender: their name, email, and domain. So two files with the same name from different senders never clobber each other.
Turn on inbound email authentication and Files.com checks SPF, DKIM, and DMARC on every incoming message, throwing out anything spoofed. An allow-list limits uploads to the exact senders and domains you trust, so an email address that anyone can write to still isn’t an open door.
Files.com can email the sender back to confirm their upload went through, so the partner knows their file actually arrived.
Email notifications meant for people roll activity into one message on the schedule you set, so a person gets a readable summary instead of the one-message-per-action stream that Slack, Teams, and SNS send to machines.
Give an Inbox its own email address and incoming attachments become governed files, with sender checks and an allow-list keeping it locked down. Use this for any partner or system that can only send mail.
Folder email notifications tell the right people or groups when something needs a person to read and act, like an approval or an exception alert. They send on the schedule you set, handle unsubscribes, and reach internal owners and outside partners alike. This is the human side, not real-time machine alerts.
A CRM, ERP, or HR system that can only email a report sends it to an Inbox address. The attachment lands in a governed folder, sorted by sender, and a Files.com job moves it along.
A partner forwards an attachment to the Inbox address. Sender checks and an allow-list keep it limited to that partner's domain, and the whole thing is audited.
A PGP-encrypted file arrives by email, and a Files.com job decrypts it and moves it along, so the emailed attachment runs through the same workflow an SFTP drop would.
A file lands in a review folder, and an email goes out to the approver, who acts in Files.com. Nothing waits on someone who never knew the file arrived.
The feature that powers taking files in by email: the per-Inbox address, allow-lists, and receipts.
Learn MoreWhat an emailed file runs through the moment it lands in the Inbox: decrypt, route, sync.
Learn MoreDecrypt emailed encrypted files on arrival, applied automatically as the attachment moves.
Learn MoreReal-time alerts to channels and machines, the other half of the interval-based emails people get.
Learn MoreThe inbound email logs and folder history behind every file taken in by email.
Learn More“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
What to check before you point a partner or a system at an Inbox address: size limits, sender controls, the audit trail, and what it costs.
Start a 7-day free trial. Enable email uploads on an Inbox, send a test attachment, and watch it land as a governed, audited file. No credit card required.
No credit card required • 7-day free trial • Live in minutes