Skip to main content

Keep File Access Governed By Your JumpCloud Directory

Connect JumpCloud to Files.com and your team signs in with the login they already have. New people get access automatically. People who leave lose it automatically. JumpCloud stays the one place you manage your team. The partners and outside accounts you exchange files with get governed Files.com logins of their own, on the same platform.

No credit card required · 7-day free trial · Live in minutes

Every protocol included
No credit card to start
Live in minutes
JumpCloudFiles.com
  • G2 Leader — Managed File Transfer, Summer 2026
  • G2 Best Results — Managed File Transfer, Summer 2026
  • G2 Best Usability — Managed File Transfer, Summer 2026
  • G2 Best Relationship — Managed File Transfer, Summer 2026
  • G2 Easiest Setup — iPaaS, Summer 2026
  • AWS Partner — Files.com is a verified AWS Partner.
  • Google Cloud Partner — Files.com is a verified Google Cloud Partner.
  • Microsoft Partner — Files.com is a verified Microsoft Partner.

4,000 organizations rely on Files.com every day

Real companies. Real file flows. Real results.

Marc Jacobs logo
Cognizant logo
Bloomberg logo
TowneBank logo
PBS logo
Carrier logo
Hot Topic logo
Planet Fitness logo
Kaplan logo
Ashley Furniture logo
KFC logo
Mitsubishi logo
Stamps.com logo
Kyndryl logo
Toast logo
Equifax logo
Banner Health logo
Norton Rose Fulbright logo
Michelin logo
Redis logo
e.l.f. logo
Lilly Pulitzer logo
New Era logo
Digicert logo
Toyota logo
BBB logo
GoDaddy logo
Hershey logo
Zillow logo
CRISPR Therapeutics logo

Why Cloud-First Teams Run Files.com Behind JumpCloud

Lots of cloud-first IT teams use JumpCloud as their one directory for everyone in the company, often instead of an on-premises Active Directory. Connect Files.com to it and file access follows that same directory.

People Sign In With The Login They Already Have

Your team signs in to Files.com with their JumpCloud login, the same one they use everywhere else. There is no new password to hand out, so there is nothing for a person to forget, reset, or write on a sticky note. And there is no second list of users to keep in sync.

New People Get Access, Departing People Lose It

Add someone in JumpCloud and they get Files.com access right away. Turn them off in JumpCloud and that access is gone. There is no script to run and nothing to remember on the day someone leaves, so a former employee can't keep reaching your files.

Pay Only For People Who Actually Sign In

You can sync your whole JumpCloud directory into Files.com without paying for everyone in it. A seat only counts once a person signs in for the first time, so people who never log in cost nothing. You sync the full directory for clean provisioning and still pay only for the people actually using Files.com.

Two-Factor Reaches SFTP, Not Just The Browser

Keep your MFA rules in JumpCloud for the people who sign in through it. For outside accounts JumpCloud doesn’t manage, Files.com adds its own 2FA. That second factor also covers SFTP, FTP, and WebDAV, not only the website, so a partner pulling files over SFTP gets the same login check as a person in the browser.

Your JumpCloud Groups Set The Permissions

A JumpCloud group decides which folders its members can reach and how much admin power they get. You manage who-can-do-what from the directory you already run, not in a second place. Move a person between groups in JumpCloud and their file permissions follow, so the access always matches their role with nothing to update by hand.

JumpCloud Handles The Login; Files.com Handles The Access

JumpCloud confirms who someone is. Files.com decides what they can reach. And every sign-in, sync, and permission change is written to the audit log, so when a security review asks who could reach what and when, the answer is already recorded.

Access Is Removed Automatically When People Leave

Turn a person off in JumpCloud and the next sync shuts off their Files.com account across the web, SFTP, and the Desktop App. Your access list never drifts, and the offboarding can’t be forgotten because no one has to do it by hand.

A Clear Record Of Every Provisioning Event

Every create, update, and removal JumpCloud sends is written to a detailed SCIM Log in plain JSON. If a new account didn't show up the way you expected, you can see exactly what JumpCloud sent and why, so you fix the problem from the record instead of guessing.

Nine Levels Of Folder Access

Set access per person or per group, folder by folder. You get nine levels, the ability to block a folder, and fenced-off admins, so each person sees only the folders their job needs and an admin can’t wander into data they shouldn’t.

SSO That Regulated Enterprises Already Run

4,000+ organizations rely on Files.com, including enterprises in banking and healthcare. The SSO path you are turning on already runs in production at companies with the same governance demands you have, so you are not the one shaking out a brand-new integration.

The Details That Matter For JumpCloud

Provision Only The Groups That Touch Files

You don't have to sync the whole company. Scope provisioning to named JumpCloud groups, with wildcards, so the teams that exchange files get accounts and the rest of the directory never lands in Files.com.

SCIM Never Touches Accounts You Made By Hand

SCIM manages the users it provisioned and the ones you tie to JumpCloud. Your local accounts, like the ones you created for partners, stay yours to manage, so turning SCIM on can’t disable a counterparty mid-exchange.

Connect JumpCloud The Way That Fits Your Workload

SSO With SAML

This is the main connection. Set Files.com up as an app in JumpCloud over SAML, then point Files.com back at JumpCloud. Now your team signs in with their JumpCloud login, so there is one less password for you to manage and one less account for an attacker to phish.

Automatic Provisioning With SCIM

Turn on SCIM to have JumpCloud create, update, and remove Files.com users by itself, and to keep group memberships in sync. This is what shuts off access automatically when someone leaves.

Accounts On First Login (JIT)

Nothing extra to set up. This is what runs when SCIM is off. An account is made the first time a person signs in, so you can be live the same day with no provisioning to configure. It can’t remove people, so add SCIM when you need that.

How Teams Use JumpCloud On Files.com

Signing In Through JumpCloud

A person clicks Sign in with JumpCloud on the Files.com login page, confirms their identity through JumpCloud, and lands in their account. No separate password.

A New Hire Is Set Up Automatically

When you assign someone to Files.com in JumpCloud, SCIM creates their account, drops them in the right groups, and applies their folder permissions. All of this happens before they ever sign in, so a new hire has exactly the right access on day one and you never touch Files.com to set them up.

A Departing Person Is Cut Off

Disable someone in JumpCloud and their Files.com access ends at the next sync. No ticket, no checklist step, and no orphaned account for the next access review to find.

Rotating The SCIM Token Safely

The SCIM token expires a year after you create it, and Files.com emails you before that happens. Reset the token in Files.com, paste the new one into JumpCloud, and provisioning keeps running with no gap and no surprise from a token that quietly expired.

Files.com Features Often Used With JumpCloud

User Management & Permissions

The folder-by-folder permissions, with nine levels, that your JumpCloud groups feed into.

Learn More

Audit Log & Forensic Trail

Where every JumpCloud sign-in and provisioning event is recorded in a record you can export.

Learn More

SFTP & Protocol Access

How 2FA and folder permissions reach SFTP, FTP, and WebDAV, not just the browser a person signs into.

Learn More

Data Retention & Governance

Rules that decide how long files stick around once someone has put them in Files.com.

Learn More
Carnegie Higher Education

Carnegie Uses JumpCloud SSO and SCIM Provisioning to Manage Files.com Accounts From the Directory

The same operating layer now moves campaign leads into Slate, gives remote teams a shared record of client deliveries, and anchors Carnegie’s answers to university security reviews.

Read The Carnegie Higher Education Story

Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.
Tommy Chapley, Equifax
Tommy Chapley
Senior Software Engineer, Equifax
Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.
Regis Litre, Rag & Bone
Regis Litre
Chief Information Officer, Rag & Bone
Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.
Nelson Miranda, Spirit Airlines
Nelson Miranda
Sr. Systems Engineer, Spirit Airlines

Frequently Asked: JumpCloud On Files.com

How JumpCloud SSO and SCIM work with Files.com, what happens when your people join or leave, and how your seats get counted.

Connect JumpCloud And Ship Today

Start a 7-day free trial. Connect JumpCloud over SAML, turn on SCIM, and watch your team sign in with the login they already have. No credit card required.

No credit card required • 7-day free trial • Live in minutes