Trust Files.com
Real companies run real partner file flows on the platform every day.
Files.com is a fully managed cloud SFTP, FTP, and FTPS server — dedicated endpoints, every protocol, no servers to patch. Your partners connect however they already work; you never run an OpenSSH box or scramble when a CVE lands.
It is also the platform around the pipe: automations that fire when a file arrives, governed sharing for the people on the other end, a complete audit log, and connections to the cloud storage you already use. Starts at $199/month with every protocol included.
Diplomat retired five regional SFTP servers for one Files.com instance — cutting infrastructure spend about 70% and meeting EU and South African data-residency rules.

Real companies. Real file flows. Real results.






















Files.com runs one of the largest cloud SFTP/FTP services in the world.
Real companies run real partner file flows on the platform every day.
The top-rated managed file transfer vendor in Gartner Peer Insights, and a Leader on G2 for MFT.
Our own SFTP and FTP server, run as a managed cloud service since 2010, with no breaches in all that time.
A pool of backup-ready servers across eight regions worldwide keeps partner connections answering.
A managed, dedicated SFTP/FTP endpoint with the protocol depth a real partner exchange needs — and none of the infrastructure to run yourself.
SFTP, FTPS, FTP, and WebDAV from dedicated endpoints — no servers to provision, no OpenSSH CVE to patch on your schedule.
The SFTP and FTP server is code Files.com wrote and owns. We have hardened it for 15 years against WinSCP, Cyberduck, Paramiko, .NET, and the long list of older clients partners still show up with.
ED25519, RSA, and DSA SSH keys; SCP as well as SFTP; active and passive FTP; implicit and explicit TLS. Plain, unencrypted FTP works too, but it is off by default.
Multi-factor enforcement extends to SFTP, FTP, FTPS, and WebDAV connections — not just the web sign-in.
Each account is rooted in its own home folder with inherited permissions. Turn on auto-create and a partner pushing a new path has the folders made for them.
Every login, file action, and key change is recorded in an immutable log, retained for years and exportable to your SIEM.
The SFTP endpoint can sit directly in front of storage you already own. Point it at your own Amazon S3 bucket, Azure Blob, or Google Cloud Storage and partners connect over SFTP while the bytes land in your bucket. Or use Files.com storage and skip the setup entirely.
Need to reach storage in your own datacenter? The Files.com Agent terminates SFTP traffic against on-prem storage over an outbound-only connection — no inbound port to open, no DMZ. Either way the partner sees an ordinary SFTP endpoint; you decide where the data lives.
“There was no SFTP server before, so we constantly relied on vendor sites for transfers. Now we have options and integration capabilities — what used to be a difficult conversation is a seamless routine.”

“Our FTP and SFTP protocols now run consistently without manual intervention. Fewer and fewer issues of files not going where they're supposed to.”

SFTP is a tunnel from point A to point B — the easy part. What is on each end is the real work, and that is where Files.com is a platform, not a pipe. One product replaces eight.
The endpoint you came here for: dedicated SFTP, FTPS, FTP, and WebDAV, fully managed, in front of our storage or your own bucket.
Trigger workflows the moment a file lands — route it, encrypt it, notify a system, push it onward. No glue scripts on a cron job you babysit.
Governed share links, file-request inboxes, branded portals, a web UI, and desktop and mobile apps — the human end of the tunnel, not just a bare login.
High-throughput transfer for large media and datasets, accelerated through the Files.com Agent and Desktop App when raw SFTP speed is not enough.
Schedule recurring transfers, syncs, and workflows on the platform that already moves the files — instead of wiring a separate scheduler to your file server.
Convert and reshape files at intake — JSON, CSV, XML, X12, EDIFACT, HL7 v2 — so partner formats arrive the way your systems expect them.
Mount the platform as a drive and present governed storage to users and systems without standing up a file server or a NAS.
Preview and edit documents in the browser, with the same access controls and audit trail that govern every other file on the platform.
“We use Files.com for automated SFTP transfers with our trading partners. The automation lets us handle every partner's quirks without writing custom code.”

“Simplicity, reliability, and speed of use. The uptime alone has been worth it — we've barely had a downtime issue.”

Files.com Starter is $199/month with SFTP, FTPS, FTP, and WebDAV all included — no per-protocol surcharge, no quote to get a number. Show the price early and filter for fit: most teams start on Starter and stay there, and when you outgrow the included counts the overages are cheap, not a forced upgrade.
The questions a partner mandate or a vendor security questionnaire asks — answered before you ask them.
Our own SFTP and FTP server, run as a managed service since 2010, with no breaches in all that time. Files are encrypted with AES-256 while stored and with TLS while moving, and we hold an A+ rating on Qualys SSL Labs.
SOC 2 Type II, PCI DSS, and CSA STAR, with a HIPAA BAA and GDPR DPA available. Used in production by banks, healthcare, and other regulated industries.
SSO and SAML against Okta, Microsoft Entra ID, Active Directory, LDAP, OneLogin, and Auth0, with role-based access, IP allowlisting, and password policies.
When a partner connection breaks at 2 a.m., the difference between a managed service and a self-hosted box is who picks up.
The people who answer the phone are engineers who know the protocol stack, not a tier-one queue reading a script. When a partner connection misbehaves, you reach someone who can fix it.
We help you get partner connections, keys, and automations set up fast. On larger enterprise rollouts, our onboarding engineers work alongside your team to get it done.
Thorough docs, client setup guides, a fully documented REST API, and SDKs across major languages — enough to wire SFTP into whatever you already run.
What teams ask most when moving SFTP to Files.com.
Every protocol, the automations, the audit log, and connections to the storage you already use — in one product, starting at $199/month. Stand up a partner exchange on a real workload during the 7-day free trial.
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