Files.com is the secure collection, custody, and exchange layer for a firm or litigation-support team providing discovery. Take documents in from clients and custodians, hold them under an immutable audit trail, and deliver production sets to opposing counsel and the court with a chain of custody you can prove.
Custody is the part that gets challenged, not the collection. Move documents by email, shared drive, and USB and you can’t prove they weren’t altered. The day opposing counsel asks, a chain of custody is something you show, not something you assert.
Files.com pairs with the review platform you already run. It moves and holds the corpus at terabyte scale and connects to any cloud the client uses, while your review tool codes the subset. Branded intake per matter, governed snapshot delivery, and a workspace you tear down by deleting it.
Most firms run this on a patchwork: email attachments to collect, a throwaway link to deliver, a spreadsheet to track who got what and when. Files.com is one controlled place that does all three, with the audit trail written for you.
A permanent inbox per matter or custodian takes documents in by web upload or by email. The uploader never creates an account, and each person’s upload stays private to them. Form fields capture the matter number, custodian, and collection date, and send every file to a predictable folder, so the collection lands organized instead of scattered through someone’s email.
Every collection, access, download, and share is recorded automatically in an audit log that not even your own administrators can change or delete. That is your chain of custody. It is created as the case runs, so when someone challenges the production you already have the record instead of piecing it together from a spreadsheet after the fact.
Production sets go out as snapshot Share Links on your own domain, frozen to exactly the files as they stood on the delivery date. Limit them to opposing counsel’s email domain, set an expiration, stamp the recipient’s name across every preview, and require a click-to-accept before the documents open. Every one of those actions is recorded with the time and IP address, so you can show exactly what was delivered, to whom, and when.
The things the platform already does, set up together for a firm providing discovery.
A workspace draws the line around a matter. The team staffed on it sees that matter and nothing else, with folder and group permissions set to the role each person plays. The people on one matter never touch another, so one privilege mistake can’t spill across cases.
The audit log is kept 7+ years and exports on demand, so the record of who touched a document, when, and from where is still there years later, ready to hand over the day someone challenges the production.
Each folder keeps or expires files automatically. Archive-Only Mode holds a production set so it can’t be changed or deleted for as long as the matter needs, then deletes it on schedule once the obligation ends.
When the matter is over, tearing it down is one action: delete the workspace, and every folder, link, and permission tied to that matter goes with it. No leftover share links still working, no folders someone forgot to lock down.
“The one-time file upload links, one-time file download links, and the management UI make my work easier and more efficient — they make it easier to gather and share sensitive documents in a secure way.”
“A security-first approach, granular permission model, and detailed audit logging. Easy to enforce least-privilege access across multiple sites.”
Real companies. Real file flows. Real results.
Files.com doesn’t replace Relativity, Everlaw, Exterro, Nuix, or Logikcull. It sits underneath them. Those tools code the documents. Files.com collects and delivers them, built for the volume and the clouds discovery actually involves.
Discovery collections run to terabytes, and moving them is the job Files.com is built for. Fast, multi-part, resumable transfer plus storage built for scale pull a full custodian collection in and push a full production set out, so the data never becomes the bottleneck on a deadline.
The review platform takes in, culls, tags, threads, and codes the documents the lawyers actually read. Files.com collects, holds custody of, and exchanges the files underneath it. Files.com and your review platform run side by side, so you keep the tool you already trust and add the secure intake and delivery around it.
A firm running discovery for many clients can’t tell each client where to store its data. Files.com connects to S3, Azure Blob and Files, Google Cloud Storage, Box, Dropbox, SharePoint, and OneDrive, plus SFTP, FTP, and on-prem, all as if they were its own.
You meet each matter where the data already lives instead of making the client move it into your environment first. That cuts out a migration step and the objection that comes with it. The intake inbox and the production link sit in front of whatever storage the matter already runs on.
The review platform is the analytics engine. Files.com is the front door and the loading dock. When the production gets challenged, the record either exists or it doesn’t, and on Files.com it already exists. Run intake and delivery on a controlled platform with the audit trail built in, the production frozen to the date you delivered it, and each matter walled off so cleanup is deleting its workspace.
Files.com publishes its pricing, so the number is on the page before you ask for it. Set up a real matter workspace and a snapshot delivery link during the 7-day free trial.
The questions a client, a court, or a vendor security questionnaire asks, answered before they’re asked.
Discovery data sits off-site, encrypted with AES-256 at rest and TLS in transit, with every file action written to the audit log. Files.com has run as a managed service for 15+ years with zero breaches.
SOC 2 Type II, PCI DSS, and CSA STAR, with a HIPAA BAA and GDPR DPA available. Used in production by banks, healthcare, and other regulated industries. Choose which of eight storage and compute zones the data sits in.
SSO and SAML against Microsoft Entra ID, Okta, Active Directory, Google, OneLogin, and Auth0, with SCIM provisioning, nine permission levels, IP allowlisting, and password policies.
Standing up matter workspaces, intake endpoints, and governed delivery before a deadline is the kind of thing you want a real engineer on the other end of.
The people who answer the phone are engineers who know the platform, not a tier-one queue reading a script. When a production link or an intake form has to be right before a deadline, you reach someone who can fix it.
Get matter workspaces, intake endpoints, and delivery links stood up fast. Strategic enterprise deployments get our onboarding people embedded as forward deployed engineers.
Thorough docs and a fully documented REST API cover inbox routing, snapshot links, retention policy, and audit-log export. That is enough to wire the platform into the rest of your eDiscovery stack without guessing.
The four exchanges that come up in every law firm, litigation-support team and legal department running on Files.com.
A hundred-gigabyte production goes to opposing counsel as a link under your domain with a password and an expiry, and the log records the download, so the call that starts with “we never received it” ends with a timestamp.
Each matter is its own workspace, so the network firm on one case never sees another, and closing the matter is deleting the workspace with the audit record retained.
Responses to law enforcement and regulators, surveillance video and forensic images move through governed folders and upload-only links. Nothing sensitive rides in an attachment again.
A client, a vendor or an agency uploads a disk image or a document set through an upload-only inbox that shows them nothing else, and the arrival is logged the moment it lands.
A thin, governed transfer layer now carries multi-gigabyte transfers to changing external partners while existing storage stays in place.
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Group-scoped data rooms move large forensic-engineering file sets to clients, consultants, and counsel in a browser, with each party seeing only its portion of the record.
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Procurement turned an existing platform into a same-day, governed channel that outside law firms could use without anything to install.
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Each request gets an isolated, MFA-protected folder, while an automatic expiration rule keeps sensitive material from accumulating after the work ends.
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What firms and litigation-support teams ask most when running discovery on Files.com.
Files.com is the secure collection, custody, and exchange layer for a firm providing discovery. Documents come in through a branded intake inbox per matter, sit under an immutable audit trail while the case runs, and go out as governed production links under your own domain. Files.com pairs with your review platform rather than replacing it. It moves and holds the corpus at terabyte scale. The review platform codes the subset.
Files.com records every collection, access, download, share creation, and permission change automatically in an immutable audit log that no one can edit or delete, including your own administrators. The trail is retained 7+ years and exportable, so the record of who touched a document, when, and from where is generated as the matter runs rather than reconstructed after a challenge. That automatic, tamper-proof log is the defensible chain of custody.
Files.com delivers a production set as a snapshot Share Link under your firm’s own domain. The snapshot locks the link to the contents as they stood on the delivery date. That is the “this is exactly what was produced on this date” record. Restrict the link to opposing counsel’s email domain, set an expiration, watermark previews with the recipient’s identity, and require a clickwrap acceptance of a protective order or confidentiality undertaking before the documents are reachable. The acceptance is recorded with timestamp and IP.
Files.com is not a review platform. It does not do review, tagging, coding, deduplication, near-duplicate detection, email threading, predictive coding, or technology-assisted review. Those are the review platform’s job. Files.com is the collection, custody, and exchange layer that sits around it: the front door documents come in through and the loading dock production sets go out from. A firm runs its review platform for the review work and Files.com for the secure intake and governed delivery.
Files.com and a review platform are built for different jobs. Files.com moves and holds the full collection, with accelerated, resumable transfer and storage at terabyte scale. It runs the intake, custody, and delivery around the case. The review platform works the subset that actually gets coded. Pair the two and the review tool you already trust keeps its job, and the data movement stops being its problem.
One workspace per matter draws the access boundary on Files.com, so the team staffed on a matter sees only that matter, with folder and group permissions scoped to each person’s role. A litigation-support team serving several firms can isolate each client on its own child site, each with a separate domain, security policy, and retention, while governing all of them centrally. Disposing of a matter is a single action: delete the workspace and everything scoped to it goes with it.
Files.com mounts every major backend as a native remote server: Amazon S3, Azure Blob and Files, Google Cloud Storage, Box, Dropbox, SharePoint, and OneDrive, plus SFTP, FTP, and on-prem storage. A firm running discovery for many clients collects from and delivers to wherever each client and custodian already lives, instead of forcing the client to move data into the firm’s environment first.
Files.com runs PGP/GPG encryption and decryption automatically per folder. When opposing counsel, a court, or a vendor contractually requires PGP-encrypted exchange, you meet the requirement without standing up a separate PGP server or distributing private keys.
Files.com’s Archive-Only Mode holds a production set so it cannot be modified or deleted for as long as the matter requires, then disposes of it on policy when the retention obligation ends. This is a behavioral write-once mode on the platform, not a separately-certified WORM product. If a matter requires a formal regulatory WORM attestation, talk to our team about what your obligation specifically calls for.
Files.com publishes its pricing publicly. Tiers and overages are on the pricing page, and you can stand up a real matter workspace, an intake endpoint, and a snapshot delivery link during the 7-day free trial without a credit card or a sales call. Larger firms and litigation-support providers can contact sales to scope multi-client isolation and child-site arrangements.
Place the response set in a Files.com folder and send the agency an expiring, password-protected link, or give the agency an upload-only inbox when material has to come back. Every access is logged with the identity, the time and the IP address, and the link dies on the date you set.
Yes. A Files.com upload-only inbox is a fixed address that accepts files without an account and shows the sender nothing already there. The image lands in the matter’s folder, the arrival is logged, and a notification tells the team it is in.
The Files.com audit log records every access to a share link, including the download, the recipient identifier when the link is bound to an email address, the timestamp and the IP address, and the record exports as evidence.
Branded intake per matter, an immutable chain-of-custody audit trail, and governed production delivery, built for terabyte-scale collections and the clouds your clients already use. Run it alongside the review platform you already have.
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