A Stable Endpoint For The CPI SFTP Adapter
CPI pins the endpoint’s host key, so a key that changes breaks every iFlow at once. Files.com’s endpoint and host key hold still permanently, no matter what gets rebuilt behind them.
SAP moves files through the CPI SFTP adapter, PI/PO polling, and IDoc flat-file interfaces, each with exact expectations about host keys, ciphers, and paths. Files.com is the managed endpoint that meets all of them and never changes underneath your landscape.
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SAP integration is famously exact. Cloud Integration trusts an SFTP server only after its host key is deployed to the tenant’s known_hosts; PI/PO polls on fixed schedules with fixed cipher expectations; IDoc interfaces expect flat files in precise shapes. None of that tolerates an endpoint that drifts. And drift is exactly what a self-hosted server, a rotated host key, or a cloud IP change is.
Files.com is the endpoint that never drifts, with the platform SAP doesn’t provide around it. A permanent hostname, host key, and dedicated IPs your Basis team configures once; TransformScript reshaping partner files into IDoc-ready form; Automations routing each feed; and an audit trail that knows every file your ERP sent or collected.
CPI, PI/PO, IDocs, plant networks, and the HR side all run on Files.com in production.
CPI pins the endpoint’s host key, so a key that changes breaks every iFlow at once. Files.com’s endpoint and host key hold still permanently, no matter what gets rebuilt behind them.
SAP PI polls with rigid expectations: mode, port, cipher suites, TLS versions. One carrier’s SAP PI has polled Files.com for a decade, thousands of XML files a day becoming IDocs, absorbing a TLS 1.2 mandate as a configuration change.
Orders, invoices, and confirmations move between SAP and trading partners as flat files. TransformScript reshapes partner formats into what your IDoc import expects, and content-aware routing sends each file to the right interface.
SAP Datasphere connects to on-premises plant systems through the outbound-only Agent: no SFTP server built, no inbound firewall port opened, and the OT/IT boundary stays sealed.
One industrial distributor runs its SAP bank exchange through Files.com across six countries, production and QA flows both, plus supplier and e-commerce feeds. Each counterparty is scoped to its own folder and credential.
Global payroll and vendor exchange runs between SAP HCI/CPI/PO, SuccessFactors, and outside providers through Files.com. When a payroll provider changes, the replacement lands as new paths, not a new project.
Your integration and Basis teams configure the endpoint once and never touch it again.
SAP Cloud Integration requires the SFTP server’s host key in the tenant’s known_hosts file. Files.com’s host key is permanent: deploy it once and every iFlow keeps connecting through every change behind the endpoint.
CPI generates its SSH key pair in the tenant keystore; the public key lands on the Files.com service user. Password auth works too, but the keystore flow is the SAP-recommended path. Files.com supports the key types CPI produces.
PI/PO file adapters and older SAP landscapes still poll over FTPS and FTP. Files.com speaks both alongside SFTP, so the ECC estate and the Integration Suite estate share one endpoint.
SAP Basis teams and counterparties whitelist by address. Dedicated Files.com IPs go into the allowlist once and survive every infrastructure change on our side.

Manufacturing
What began as scoped SFTP access for roughly 20 accounts survived formal scrutiny and two identity migrations without becoming a standalone file-transfer operation.
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Manufacturing
A two-partner model gave YMMC a repeatable way to move each counterparty off the internet-facing server while automating delivery, archiving, and expiration.
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Manufacturing
The team built one repeatable Files.com pattern for a 150-plus partner population, spanning browser, SFTP, and AS2 traffic into Azure and SAP.
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Health & Life Sciences
The replacement had to serve both employees delivering hundreds of gigabytes of laboratory data and partners that still depended on SFTP.
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“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”

“Files.com is a secure and easy-to-set-up product with multiple integration options for on-premise servers or any of the public cloud servers. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently.”

“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”

What SAP integration and Basis teams ask most when wiring file exchange.
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