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Receive USPS Informed Visibility Feeds Properly

USPS pushes near-real-time mail tracking data to subscribers over SFTP. Files.com receives every feed, routes it to the systems that act on it, separates it per client, and archives it for as long as the proof obligation runs.

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How Files.com Fits With USPS

Informed Visibility (IV-MTR) turned mail into a data product: near-real-time scans for every barcoded letter, flat, tray, and container, pushed to subscribers over SFTP, with delegation letting service providers receive feeds for many clients at once. USPS built the push. The receiving side is the subscriber’s to build: the endpoint, the routing, the per-client separation, and the archive that proves delivery.

Files.com is the receiving side, as a service. Feeds land on a permanent endpoint, Automations fan scan data out to the systems that act on it, per-client folders keep delegated data separated, and retention holds the induction-to-delivery record for as long as the proof obligation runs.

The USPS File Flows Mailers Actually Run

Inbound scan feeds, outbound mailing files, and proof the mail delivered.

The SFTP Endpoint IV-MTR Pushes To

USPS Informed Visibility pushes near-real-time scan data to subscribers over SFTP. Files.com is the endpoint on your side, receiving every feed and routing each arrival the moment it lands.

Scan Data Into The Systems That Act On It

Mail tracking earns its keep downstream: response forecasting, call-center staffing, payment-timing models. One arriving feed fans out to every consumer, reshaped into what each system ingests.

Delegated Data, Cleanly Separated

IV-MTR’s delegation model means service providers receive feeds for many clients’ mail. A folder per client keeps every mailer’s data walled off, separately governed and separately auditable.

Proof For The Mail That Must Arrive

Election mail, statements, and compliance notices carry proof obligations. The scan-data archive under retention policies holds the induction-to-delivery record for as long as the obligation runs.

Mailing Files Out On The Same Rails

The exchange runs both ways: presort files to the mail house, address data to the service bureau, NCOA results back. Each flow gets its own scoped folder, with PGP encryption applied automatically where address data demands it.

The Feed That Stopped Mid-Campaign

A tracking feed that dies mid-campaign blinds the response model while the mail keeps moving. Delivery monitoring holds the feed to the cadence you set and opens an incident when a window closes without data.

What The IV-MTR Subscription Needs

The endpoint you register with USPS has to hold still for as long as the subscription runs.

The Endpoint The Subscription Points At

An IV-MTR data feed wants a host, credential, and directory to push to. Files.com provides all three as permanent, managed properties, with static IPs where network policy allowlists.

Volume Without Ceremony

Near-real-time scan data across letters, flats, trays, and containers adds up fast. The endpoint absorbs the cadence, Automations file each drop, and nothing depends on a box under a desk.

A Folder Per Mailer, Per Campaign

Service providers separate clients; mailers separate campaigns. Folder trees and scoped credentials keep each slice distinct under one audit trail.

An Archive Sized To The Obligation

When the proof horizon passes, retention clears the archive on its own. No manual purges, and no scan data held a day longer than the obligation demands.

Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.
Tommy Chapley, Equifax
Tommy Chapley
Senior Software Engineer, Equifax
Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.
Regis Litre, Rag & Bone
Regis Litre
Chief Information Officer, Rag & Bone
Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.
Nelson Miranda, Spirit Airlines
Nelson Miranda
Sr. Systems Engineer, Spirit Airlines

Files.com With USPS FAQ

What mailers and mail service providers ask most when wiring Informed Visibility feeds.

USPS delivers mail tracking data through Informed Visibility Mail Tracking & Reporting (IV-MTR): near-real-time scan data for barcoded letters, flats, handling units, and containers, pushed to subscribers over SFTP, with an API for direct queries. Files.com is the managed SFTP endpoint those pushes land on.

Files.com provides the three things an IV-MTR data feed needs: a host, a credential, and a directory USPS can push to, all held stable because the subscription points at them. Every arrival is logged and routed.

Yes. Files.com Automations fan one arriving feed out to response forecasting, call-center staffing, and payment models, with TransformScript reshaping each copy into what that system ingests.

IV-MTR lets a Mail ID owner delegate visibility to a service provider, so one provider receives feeds covering many clients’ mail. On Files.com, a folder per client keeps each mailer’s data separated, governed, and separately auditable.

Yes. The Files.com scan-data archive under retention policies holds the induction-to-delivery record for the obligation’s horizon: the proof election mail, statements, and compliance notices carry.

Yes. The same Files.com endpoint carries the outbound flows: presort files to the mail house, address data to the service bureau, and NCOA results back. Each flow is scoped to its own folder and encrypted where address data requires it.

Files.com delivery monitoring holds the feed to the cadence you set. A window that closes without scan data opens an incident and alerts the channel you choose, so a dead feed surfaces while the campaign is still in the mail.

Yes. Files.com encrypts mail data in transit and at rest, scopes least-privilege folders per client and campaign, applies PGP encryption as a folder setting, and writes an audit log of every access.

Files.com receives USPS feeds for mailers tracking their own campaigns and for the service providers that take delegated feeds for many clients at once: lettershops, presort bureaus, response analysts. Both run on the same governed endpoint.

Files.com replaces the unowned box receiving USPS pushes, the scripts that move scan files onward, and the silence when either fails. It also adds the per-client separation that delegation-scale feeds require.

Every Scan Received, Routed, And Kept

The endpoint USPS pushes to, with routing, per-client separation, retention, and an incident when a feed misses its window.

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