Files.com has been named a Grid® Leader by G2 for Spring 2025, a recognition that places us among the top-rated solutions in the Managed File Transfer and File Transfer Protocol categories. Managed File Transfer, or MFT, is the category of tools that move files between companies securely and on a schedule, with a full record of who sent what.

What the G2 Grid® Report Measures

The G2 Grid® Report is one of the most respected benchmarks for software in the industry. It is based entirely on real customer reviews, scoring products on two things:

• Customer Satisfaction, based on what users say in their reviews.
• Market Presence, based on market share, company size, and how widely the product is talked about.

A product only lands in the Leader quadrant when it scores well on both at once: customers have to like it, and a lot of them have to be using it. Files.com is one of those products.

Why This Matters

The award reflects real customers getting real value. Three things stand out in the reviews:

• Customers rely on us. From IT managers to enterprise data teams, the people who run Files.com day to day describe it as powerful, reliable, and easy to use.
• The product does the job. Customers point to automating file transfers, connecting cloud platforms, and scaling up without adding headcount.
• We are widely adopted. The Market Presence score reflects steady growth and a strong reputation. Files.com serves more than 4,000 organizations.

What Users Are Saying

A few highlights from recent G2 reviews:

"It's a very easy interface, with powerful APIs and configuration settings for our users. The logging and notifications are very powerful too." — Chief Technology Officer, Mid-Market Company

"Easy SFTP server with time-based integrations." — IT Project Manager

"The interface to create a new SFTP folder and grant user permissions is very easy to use. You also get a number of ways to connect, including a well-documented REST API that makes it easy for partners to integrate." — IT Lead, Mid-Market Company

What Files.com Is

Files.com is the cloud-native File Orchestration Platform: one platform that replaces the stack of legacy tools IT teams run to move files, including SFTP and FTP servers, MFT suites, file-sharing apps, and the custom scripts holding them together. It speaks every protocol, connects to more than 50 cloud and on-prem systems, automates every transfer, and keeps a complete audit log of who touched which file.

That is the product the G2 reviewers are describing. A partner connects over FTP, SFTP, FTPS, or an S3-compatible API, there is no server for you to run or patch, and a file arriving from a partner can kick off an automated workflow on its own. If you want the background on the protocols behind the reviews, our explainers on what FTP is and how it works and what SFTP is cover the basics.

See Why Customers Rate Us a Leader

See Files.com's managed FTP and SFTP, or start a free trial — no credit card, live in minutes.