Files.com gives every store, restaurant, property and back-office system one hosted endpoint to push to, sorts each nightly drop to the system that needs it, and tells finance which sites did not send before the close waits on them.
Collecting from dozens or hundreds of locations through a self-hosted FTP server, scheduler scripts and per-store manual sends means hundreds of links to maintain, a close that waits on people chasing files, and card-holder data moving through channels nobody governs.
Finance cannot close, BI cannot refresh and the ERP cannot post until every location’s end-of-day file is in. With dozens or hundreds of sites, the question each morning is which ones did not send, and the answer usually comes from someone opening folders and counting.
On Files.com every site pushes to its own folder on one endpoint, each drop is routed to the system that needs it as it lands, and the sites that missed are named before anyone looks. The scripts, the server and the morning ritual go away together.
Real companies. Real file flows. Real results.
POS and transaction exports, accounting files and operating reports in from every site, and master data back out.
Each store, restaurant or property pushes its nightly sales and transaction export to its own folder on one hosted endpoint, so finance and BI start the morning with a complete set instead of chasing the three sites that did not send.
Invoices, receipts and general-ledger exports from every site land in folders the ERP or the integration platform reads, are archived by rule, and stop travelling as email attachments.
Price files, item masters and configuration go the other direction to every location on schedule, with each store reaching only its own folder and every pull logged.
Files that carry payment data move over SFTP or AS2 with PGP where the processor requires it, inside PCI DSS scope, rather than over whatever channel each store manager found.
A folder per site on one endpoint, routing on arrival, store servers reached without open ports, and the missing site flagged.
Hundreds of locations connect to one hostname on your domain, each with its own credential and folder, provisioned in bulk or from the store master. The hundredth store costs a folder, not another scheduler script.
Automations rename each drop, route it by store to the reporting database, the ERP import folder or the analytics vendor, and hand accounting exports to the integration platform, unattended.
Where the export lives on a server in the back office, the Files.com Agent pushes it from inside the store network over an outbound-only connection, so nothing is exposed at hundreds of sites.
File-delivery monitoring expects a file from every location by a set time, names the sites that missed, and alerts finance before the close waits on it.
Files.com gave the shared-services team strict identity and data-isolation controls for each maison while letting new integrations build on a platform the group had already assessed.
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A phased migration kept daily inventory and pricing feeds running while managed SFTP and automation connected vendors, on-premise systems, Azure, and SharePoint Online.
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A managed SFTP layer gave every restaurant one submission path and handed documents to the ERP without corporate staff in the middle.
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A common Files.com transport layer now gives acquired divisions, ERPs, and trading partners a place to connect without adding transfer infrastructure.
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“Our FTP and SFTP protocols now run consistently without manual intervention. Fewer and fewer issues of files not going where they're supposed to.”
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
The three ways store data reaches head office today, and what each one costs the close.
A server at head office, a script per feed, and a scheduler nobody wants to touch. It works until the person who wrote it leaves or the server needs patching on a Friday.
Managers email the end-of-day export, or upload it to a portal, when they remember. The close waits on people, and card data rides in mailboxes.
Every vendor and every system gets its own link to every store. Hundreds of connections to maintain, and no single view of what arrived.
What finance-systems and IT teams at multi-location operators ask before moving store collection onto Files.com.
Give each store a Files.com account scoped to its own folder on one hostname, and point the POS export at it. An automation picks up each arrival, renames it by store and date, and delivers it to the reporting database’s landing bucket or the ERP’s import folder, on-premises through the Agent or in the cloud through a mount. Every arrival is logged, and the missing store is flagged.
Yes. The hosted endpoint replaces the server, folder automations replace the scripts, and the stores keep the same SFTP client with a new hostname, or the same hostname if you move the DNS. The SFTP server replacement playbook covers the cutover.
Files.com is PCI DSS certified, moves files over SFTP, FTPS, HTTPS or AS2, encrypts at rest, and can require PGP on the folders that carry card-holder data. Per-store credentials, folder isolation and the audit log put the flow inside your PCI scope rather than in mailboxes.
Yes. Each site connects with whatever its POS or property-management system can do: SFTP, FTPS, FTP, HTTPS or an emailed export into an inbox. Files.com normalizes the arrival into one folder tree, so finance and BI read from one place regardless of the system behind it.
Set an expectation per store folder in Files.com: the file, the window and the minimum size. When the window closes without a file, finance gets the list of sites that missed, in email, Slack or Teams, before anyone opens a spreadsheet.
Yes. Files land in a folder the integration platform reads, over SFTP, the API or a mounted bucket, and a retention rule keeps the archive copy for the period finance requires, or moves it to your own cloud storage.
Drop the file in a distribution folder and an automation copies it to every store’s folder, or to the subset a list names. Stores pull on their schedule, and the log shows which locations picked it up.
No. Where the export sits on a back-office server, the Files.com Agent runs inside the store network and makes an outbound-only connection, so nothing inbound is opened at any site.
In bulk from a CSV in the web app, or from the store master through the API, so a new location opens with its credential and folder already in place and a closed one is retired the same way.
SFTP, automations, the Agent and the audit log are part of the platform, and the per-store accounts are users on your plan with cheap overages past the included count. Detail is on the pricing page.
A folder per site, routing on arrival, the Agent for the back-office server, and an alert for the store that did not send. Point a few locations at it during the 7-day free trial.
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