The SFTP Server ION Polls
Every ION implementation needs this server, and somebody has to run it. On Files.com there is nothing to host or patch: the endpoint is permanent, and each connection point gets its own scoped credentials.
Give Infor ION A Managed File Endpoint
Infor ION reads and writes external files through SFTP connection points. ION is the client, and it needs a server worth polling. Files.com is that server as a service, with the counterparty exchange, transformation, and monitoring built in around it.
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How Files.com Fits With Infor
Infor’s integration architecture is event-driven and BOD-based, with ION at the center. For file exchange, ION acts as an SFTP client: File connection points poll an external server for inbound documents and write outbound ones. That design leaves one piece deliberately outside Infor’s walls: the SFTP server itself, plus everything a real counterparty exchange needs around it.
Files.com is the server ION polls — and the exchange around it. Counterparties deliver into scoped folders over whatever protocol they run, TransformScript shapes files for the document flow, PGP runs as configuration, and monitoring catches the feed that would have fed ION silence.
The Infor File Flows Teams Actually Run
The work Files.com takes over in an Infor estate runs from the server ION polls to the feed that never arrives.
BODs And Flat Files, Both Directions
ION document flows carry BOD/XML, delimited files, JSON, and files with no schema at all. Files.com receives whatever counterparties send, reshapes what needs reshaping, and stages it in the folder the connection point reads.
The New Implementation’s SFTP Requirement
A new Infor implementation arrives with SFTP integrations on its checklist. Standing that up on Files.com means the requirement is met on day one, on your own branded domain, sharing the hub your other vendors already use.
Supply-Chain Files Around Infor Nexus
Estates on Infor Nexus still move plenty of files the network doesn’t carry: vendor documents, carrier files, legacy FTP flows. Automations route them on arrival or on schedule, alongside the ERP exchange.
Vendors On Protocols ION Doesn’t Serve
ION speaks SFTP. Counterparties speak whatever they’ve always spoken. Files.com serves SFTP, FTPS, FTP, AS2, and browser upload from one endpoint, so the partner’s protocol never becomes ION’s problem.
The Document Flow That Went Quiet
A polling connection over an empty folder succeeds at finding nothing. Delivery monitoring knows when each upstream feed is due and raises an alert when the window closes without files, before the document flow processes silence.
What The ION Connection Needs
ION dictates the connection point, and every setup decision lives on the server side.
The Connection Point ION Asks For
A File (SFTP from Cloud) connection point wants a URL and credentials for an external SFTP directory, direct from ION Cloud Edition with no Enterprise Connector required. Files.com provides both as permanent, managed properties.
Read And Write, Separately Scoped
ION reads inbound files from one connection point and writes outbound from another. Give each its own Files.com service user and folder, and the audit trail reads per-direction, per-flow.
A Folder Per Counterparty
Suppliers, banks, and vendors each deliver into their own scoped folder. Automations route clean files into the paths ION polls. One sloppy sender never breaks another’s flow.
PGP On The Exchange
Where counterparties mandate encryption, PGP runs as a folder setting with keys in the platform’s key manager. Encryption applies on delivery and comes off on arrival, never as a manual step in the flow.
Customers Running Files.com With Infor
JBT Marel Moved Legacy FTP Flows Touching Infor Nexus And Other Systems To Files.com
An integration-by-integration migration turned bespoke vendor connections into a repeatable operating model that could grow without new transfer servers.
Read The Story
Archdiocese Of St. Louis Runs Infor SFTP Integrations Through Its Own Branded File Hub
A central office of roughly 22 people consolidated ERP and vendor transfers with secure inbound workflows for HR, Legal, and Finance on one branded, hosted hub.
Read The Story
FM Global Logistics Connects Ten Customer ERPs to Its Infor WMS Through One Files.com Site
Roughly ten customer ERP connections had to remain isolated and keep speaking SFTP or AS2 while the exchange layer moved to Files.com.
Read The Story
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
Tommy Chapley
Senior Software Engineer, Equifax
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
Regis Litre
Chief Information Officer, Rag & Bone
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
Nelson Miranda
Sr. Systems Engineer, Spirit Airlines
Files.com With Infor FAQ
What ERP integration teams ask most when wiring file exchange around Infor and ION.
Infor ION exchanges files with external systems through File connection points: ION acts as an SFTP client, polling an external server for inbound files and writing outbound ones, directly from ION Cloud Edition. Files.com is the managed SFTP server on the other end of those connection points.
ION document flows carry BOD/XML (Infor’s standardized business documents), plus delimiter-separated files, JSON, and files with no defined schema. Files.com moves all of them, and TransformScript converts CSV, XML, and JSON where a flow needs a different shape.
ION needs a URL, credentials, and a directory that stay put, because the connection point configuration points at them. Files.com’s hostname and host key are permanent, and each connection point gets its own scoped service user.
Start with the endpoint: Files.com stands it up in minutes, under your own domain, with folders and credentials scoped per integration. The Infor side then points its connection points at an address you control permanently.
Yes. Files.com serves SFTP, FTPS, FTP, AS2, the S3-compatible API, and browser upload from one site. Each counterparty connects its own way, and ION polls one consistent folder structure regardless.
Infor Nexus carries the supply-chain network traffic. The files outside it (vendor documents, carrier files, legacy FTP flows) run through Files.com on the same hub as the rest of your counterparty exchange, with Automations routing each arrival.
Yes. PGP and GPG encryption and decryption run as folder settings on Files.com, so files decrypt before ION reads them and encrypt after it writes them, with every key in the platform’s key manager.
Files.com’s delivery monitoring defines when each inbound feed is due and raises an alert when the window closes without files. The document flow that would have processed nothing gets noticed the same hour.
Yes. Files.com is SOC 2 Type II audited, encrypts in transit and at rest, scopes least-privilege access per counterparty, and keeps a complete audit log of every file ION read or wrote.
Files.com replaces the self-hosted SFTP server standing between ION and your counterparties. It also closes the gap that server left: no per-vendor scoping, no transformation, no monitoring, and a hostname that changed whenever the infrastructure did.
Give ION A Server Worth Polling
A permanent endpoint for every connection point, counterparties on their own protocols, and monitoring on every flow.
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