834s Delivered To Every Carrier
BenSelect produces EDI 834 enrollment files bound for each carrier. Automations route each file to its carrier’s folder and credential, encrypted under that carrier’s key, delivered on that carrier’s schedule.
Deliver Every Selerix 834 On Time, Encrypted
Selerix BenSelect produces the enrollment files. Files.com is the managed SFTP platform that runs their delivery: every 834 encrypted under its carrier’s key, sent on its carrier’s schedule, with proof it arrived.
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How Files.com Fits With Selerix
Benefits administration is a file exchange with a human on the other end of every record: the 834 that tells a carrier who is covered, the census file that tells BenSelect who is eligible, and the PGP mandates and delivery windows every carrier enforces differently. The exchange usually grows up as per-carrier scripts and a desktop encryption step. It gets tested hardest every enrollment season.
Files.com runs the carrier exchange as configuration. Each 834 routes to its carrier encrypted under that carrier’s key, census files stage in from every employer source, the audit log proves every delivery, and monitoring raises an alert when a carrier’s window closes without its file.
The Selerix File Flows Teams Actually Run
834s out to every carrier, census in from every source, and enrollment season without heroics.
PGP Per Carrier, As Configuration
Enrollment files are PHI and carrier mandates are strict. Encryption runs as folder settings with every carrier’s key in one key manager, not a desktop tool and a passphrase on a sticky note.
Census Files In From Employers
The inbound side runs on census and eligibility files from employer systems. Each source delivers into its own scoped folder. Every file validates, reshapes where layouts differ, and stages for BenSelect’s intake.
Open Enrollment Without The Panic
Enrollment season multiplies every feed at once. The same pipelines carry the surge: unattended, retried, and monitored. The exchange is configuration, not a person’s November.
Every Delivery Provable
When a carrier says a file never arrived, the audit log answers with a timestamp: delivery, encryption, and pickup all on the record, per file, per carrier.
The 834 That Missed Its Window
A late enrollment file is coverage that starts wrong. Delivery monitoring knows each carrier’s schedule and raises an alert when a window closes without its file, before the member notices at the pharmacy.
What The Benefits Exchange Needs
What it takes to move enrollment PHI on carrier terms.
A Folder And Key Per Carrier
Each carrier relationship gets its own folder, credential, and PGP key, scoped by construction, so no carrier ever sees another’s files and one rotation touches one relationship.
The Endpoint Employer Systems Deliver To
Census and eligibility sources deliver over SFTP, FTPS, or browser upload to a permanent endpoint, with static IPs where an employer’s network policy allowlists.
HIPAA Posture Built In
Enrollment data is PHI. A pre-approved HIPAA business associate agreement comes with Files.com Enterprise, encryption runs in transit and at rest, and the audit log records every access: the baseline a benefits exchange has to clear.
Retention Shaped For Benefits
Delivered files archive under retention policies matched to your compliance horizon and clear on schedule. The exchange never becomes an unmanaged PHI archive.
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
Tommy Chapley
Senior Software Engineer, Equifax
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
Regis Litre
Chief Information Officer, Rag & Bone
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
Nelson Miranda
Sr. Systems Engineer, Spirit Airlines
Files.com With Selerix FAQ
What benefits and HRIS teams ask most when wiring enrollment file exchange.
Selerix BenSelect delivers enrollment to carriers as EDI 834 files over SFTP, commonly PGP-encrypted under each carrier’s key. Files.com runs that delivery: per-carrier folders and credentials, encryption as configuration, and every hand-off logged.
An EDI 834 file is the standard benefit enrollment and maintenance transaction: the file that tells a carrier who is enrolled, in what plan, effective when. Getting it to every carrier correctly and on time is the core file obligation of benefits administration.
Files.com manages the carrier keys: every carrier’s key lives in the Files.com key manager and encryption runs as a folder setting on delivery. No desktop tool, no key files on laptops.
Employer and payroll systems deliver census files into scoped Files.com folders over the protocols they run. Files validate, reshape where layouts differ, and stage for BenSelect’s intake. Every arrival lands in the log.
Yes. Open enrollment is more files through the same Files.com rails: unattended delivery, automatic retries, and monitoring on every feed, at any volume.
Yes. Delivery, encryption, and pickup each land in the Files.com audit log with timestamps, so “we never got the 834” is settled by the record, not by re-sending and hoping.
Files.com delivery monitoring knows each carrier’s schedule and raises an alert when a delivery window closes without the file. The team hears about a late feed hours before a coverage gap becomes a member’s problem.
Yes. Files.com is built for enrollment PHI: a pre-approved HIPAA business associate agreement with Files.com Enterprise, encryption in transit and at rest, least-privilege per-carrier access, PGP as configuration, and retention matched to the compliance horizon.
Files.com gives each employer client its own folder tree, with per-carrier folders beneath: every client’s exchange separately scoped, monitored, and auditable on one platform.
Files.com replaces the per-carrier scripts, the desktop PGP step, and the enrollment season run on heroics. It also ends the unanswerable dispute when a carrier claims a file never came.
Every 834, Every Carrier, On The Record
Enrollment files encrypted per carrier, delivered per schedule, and provable per delivery. Monitoring catches the late feed before anyone downstream feels it.
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