Files.com vs. Egnyte

Managed File Transfer, Not A Bolted-On FTP Endpoint

Egnyte is enterprise file sync-and-share with an inbound FTP endpoint attached. Files.com is a real managed file transfer platform, and it does the human sharing too. Egnyte’s SFTP is inbound-only, password-only, and capped; it has no AS2, no EDI, no format transforms, and no way to push files out to a partner on a schedule. Files.com carries partner-grade transfer, automation, and a protocol-grade audit trail alongside branded sharing, used by 4,000+ organizations and #1 across every G2 rating for managed file transfer.

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#1 in every G2 rating for MFT

Trusted by 4,000+ companies

Every protocol included

4,000+ organizations rely on Files.com every day

Real companies. Real file flows. Real results.

What Egnyte Is — And Where It Stops

Egnyte is an enterprise file sync-and-share platform built around hybrid access: its Storage Sync and Smart Cache appliances keep hot files on a local device for LAN-speed performance while the cloud stays the system of record.

Its FTP/SFTP endpoint is a bolt-on, and the rest of a managed-file-transfer platform (AS2, format-aware transforms, partner channels, protocol-grade audit) isn’t there.

Files.com is the File Orchestration Platform built for the managed-file-transfer half Egnyte only gestures at. It ships SFTP, FTPS, and FTP with key auth and scheduled transfer both ways, AS2 for trading partners, automation and transforms on arrival, and a protocol-grade audit trail, with the branded sharing surface on the same platform.

Where Files.com Wins

SFTP Built For Partners And Automation

Egnyte has an FTP/SFTP endpoint, but it’s a bolt-on: inbound-only, password-only with no SSH-key authentication, and limited to licensed admin and power users. It caps at seven concurrent transfers with a four-hour file limit, and it can’t push files out to a partner’s server on a schedule. Files.com is a full SFTP, FTPS, FTP, and WebDAV platform with SSH-key auth, per-partner endpoints, and scheduled transfer in both directions, so partner feeds run without caps or workarounds.

AS2, EDI, And Format-Aware Transforms

Egnyte has no AS2 and no EDI, and its workflows move and notify but don’t translate data: no X12, HL7, JSON, XML, or CSV transformation. Files.com ships AS2 for trading partners and format-aware transforms for the data those feeds carry: the integration layer between MFT and your systems that Egnyte doesn’t have.

Built To Run Partner Channels

Egnyte’s automation is collaboration-shaped: an upload or an e-signature triggers a move, a tag, or an approval. It can’t run a partner channel: pull from a vendor’s SFTP on a schedule, transform the payload, deliver it downstream, and alert you when a feed is late. Files.com’s automation and partner workflows are built for exactly that.

The Audit Trail Examiners Ask For

Egnyte logs application events: uploads, edits, shares, logins. A regulated file-transfer workload needs more: which IP connected over SFTP, which key authenticated, which file moved when. Files.com keeps a protocol-grade audit trail that is the chain of custody an examiner asks for, retained for years and exportable to your SIEM.

Hybrid That Bridges Your Infrastructure

Egnyte’s “hybrid” is a cache-and-sync appliance in front of a cloud tenant that stays the system of record. Your data still lives in Egnyte’s cloud. Files.com’s on-premises Agent connects your own on-prem servers and storage over an outbound-only link, and remote mounts put your own S3, Azure, or Google Cloud bucket behind the platform. Your data stays yours, in your region.

One Flat Platform Price

Egnyte prices per user, billed annually (roughly $22 to $48 per user per month depending on tier); at 100 users that is $2,200 to $4,800 a month. Files.com publishes a flat platform price ($199/month Starter, $499/month Power) covering the human sharing and the system-to-system transfer, and link recipients and inbox submitters never need a seat.

Customers Who Replaced Egnyte

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One Platform To Replace Your Whole File Stack

File sharing is one of these six capabilities. Files.com ships the sharing your team came for, plus the MFT half the sharing tools never had.

Cloud SFTP, FTP & MFT Server

Dedicated, fully managed SFTP, FTPS, and FTP endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family

See Cloud SFTP Server

File Sharing & Collaboration

Branded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte

See Collaboration

Fast File Transfer & Acceleration

Move files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant

See Fast Transfers

Automation & Workflows

Trigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs

See Automations

Data Transformation & Format Conversion

Reshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts

See Transform & Extract

Desktop Drive & File Server Replacement

Native apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers

See File Server Replacement

Every capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.

The Price That Makes The Decision Easy

Files.com Starter is $199/month with SFTP, FTPS, FTP, and WebDAV all included — no per-protocol surcharge, no quote to get a number. When you outgrow the included counts, the overages are cheap, not a forced upgrade.

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Security And Compliance, Built In

Files.com has run for 15+ years with zero breaches. The controls your auditors ask about are standard here, not add-ons.

SOC 2 Type II

Independently audited, every year.

FedRAMP Certified

Certified under FedRAMP 20x at Class A, with Class B in progress.

HIPAA & GDPR

BAA and DPA available, with EU and regional data residency.

Encrypted End To End

AES-256 at rest, TLS 1.2 and 1.3 in transit.

SSO, SCIM & MFA

SAML SSO, SCIM provisioning, MFA, and granular role-based access.

Complete Audit Trail

Every action logged immutably and streamed to your SIEM.

See Our Compliance Center

Every Support Request Reaches A Senior Engineer

No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.

All-Engineer Support Desk

Talk to file transfer experts who understand how you work.

Replies in under an hour
Talk straight to engineers
We watch for problems
We own the escalation

See How Support Works

Onboarding Services

A dedicated Customer Engineer and a step-by-step plan — most teams are live within five business days.

Migration planning
Help on go-live day
Workflow tuning
Training for your team

See How Onboarding Works

Resources & Training

Clear documentation, training materials, and how-to guides.

API documentation
Video tutorials
How-to guides
Yearly in-person customer events

View Our Documentation

“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”

Tommy Chapley

Senior Software Engineer, Equifax

“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”

Regis Litre

Chief Information Officer, Rag & Bone

“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”

Nelson Miranda

Sr. Systems Engineer, Spirit Airlines

Files.com Vs. Egnyte FAQ

What buyers ask most when comparing Files.com to Egnyte.

Files.com is a managed file transfer and orchestration platform: SFTP and every protocol with key auth and scheduled transfer, AS2, partner channels, automation, and a protocol-grade audit trail, plus the human sharing surface on the same platform. Egnyte is an enterprise file sync-and-share platform with hybrid caching and an inbound FTP endpoint bolted on.

Egnyte does offer SFTP, FTPS, and FTP, but as an inbound-only endpoint, password-only with no SSH-key authentication, restricted to licensed admin and power users, and capped at seven concurrent transfers with a four-hour file limit. It can’t push files out to a partner on a schedule, and it has no AS2, no EDI, and no partner-channel model. That’s an FTP feature, not a managed-file-transfer platform. Files.com is the platform.

Egnyte’s hybrid is Storage Sync and Smart Cache: appliances that cache hot files on a local device for LAN-speed access while the Egnyte cloud remains the authoritative copy. It is not a self-hosted deployment; your data still lives in Egnyte’s cloud. Files.com’s Agent and remote mounts instead keep your data in your own storage and region while the platform orchestrates it.

For a file-transfer and partner-exchange workload, yes: Files.com covers the SFTP endpoints, AS2, partner channels, automation, and protocol audit Egnyte can’t, plus branded share links and inboxes for people. Egnyte’s hybrid model is built for LAN-speed caching of a large cloud file share for internal teams; Files.com wins when partner-facing transfer and governance are the point.

Yes. Files.com is cheaper than Egnyte for any team of about ten or more. Egnyte prices per user, annually, from about $22 to $48 per user per month, so the bill scales with headcount. Files.com publishes a flat platform price ($199/month Starter, $499/month Power) that doesn’t climb per seat, and link recipients and inbox submitters never need a license.

The Decision

Files.com runs the partner-facing transfer Egnyte can’t: the protocols, the scheduling, the transforms, and the audit. And it costs a flat $199 or $499 a month, covering the sharing half too, instead of $22 to $48 per user.

Run The Transfer Half Egnyte Can’t

Key-based SFTP, AS2, partner channels, format-aware transforms, and a protocol-grade audit trail, with branded sharing on the same platform, at a flat price. Start a 7-day free trial or talk to our team.