The File Orchestration Platform
Get all the capabilities, starting at just $199/month:
Annual billing saves 12%. Two- and three-year terms available with volume pricing. Per-seat, per-GB, and per-flow overage prices shown on each plan above and in the feature comparison below.
7-day free trial
No credit card required. Start in two minutes.
90-day money-back guarantee
On annual plans. Full refund, no questions asked.
Full service onboarding in 5 days
Documented day-by-day plan for Enterprise migrations. See the 5-day onboarding plan.
Pricing
Full Users
Additional: $12/month
System Users (Inbound Connections)
Additional: $4/month
Monthly Usage Included
Additional: $0.10/GB/month (volume pricing as low as $0.03/GB)
Outbound Connections
Additional: $50/month
Automations or Data Sync Flows
Additional: $25/month (volume pricing as low as $2/month)
On-Premise Agents
Additional: $250/month (volume pricing as low as $100/month)
Transformation / AI Credits
Additional: $0.10 per 1M
Max Flows Executing At A Time (Parallelism)
Daily Transactions (API Call Count)
Inbound and Outbound FTP, SFTP, and WebDAV
50+ Integrations to Remote Servers, Cloud Storage, and more
No-Code Automation, Integration, and Data Sync Flows (Scheduled or Trigger-based)
Max Sync Frequency for Scheduled Push/Pulls
Inbound Triggers: Receive Files and Start Flows via (S)FTP, E-Mail, Webhook, Polling, and Sync
Outbound Triggers: Notify other systems via (S)FTP, E-Mail, Webhook, MFT Triggers, and Push
Full Operational Visibility and Logging
Advanced SDKs, CLI, and API for Code-Based Integrations and Scripting
Official Connectors for Boomi and MuleSoft
AS2 Protocol for B2B Integration (used in EDI)
High Availability (HA) Capability for On-Premise Agents and B2B Connections
Modern Web, Mobile, and Desktop apps
Fast File Transfer using world-class acceleration technology
Collaborative Editing and Preview of Documents, Spreadsheets, and Presentations (replaces Google Workspace or Microsoft Office)
In-app PDF, image, audio, and video preview
Share files and folders publicly via access-controlled Share Links
Share files and folders publicly via static URL (Web Hosting)
Inboxes (Request files from others via E-Mail or web)
Custom Forms and Data Collection
Watermark images with a custom watermark
Role-Based Access Control & Granular Permissions
Secure Two-Factor Authentication (2FA)
Ability to Mandate 2FA Enrollment
Single Sign-On (SSO)
Automated User Provisioning and Deprovisioning via Terraform
Automated User Provisioning and Deprovisioning via SCIM
Fully Separate Environments (Child Sites) for Staging / Test / Development, or Groups, Teams, or Subsidiaries
App available in 5 foreign languages
Store files globally in Files.com regions
Encryption at Rest and In-Flight
A+ Score According to Qualys.com SSL Security Assessment
Secure HTTPS Features, Including TLS 1.3, Content-Security-Policy & HSTS
Custom SSL Certificate for Custom Domains
GPG Encryption Using Customer Provided Public Keys
Legacy / Expired Cipher Expanded Support Timeline for SFTP
Geographic Access Controls
File Integrity Checksums
Share Link Security Features
Password Policies
IP Whitelisting
SIEM Integration
Customize Web App: Header, Footer, Colors
Custom Domain with Custom IP Addresses
Custom SMTP for Outbound E-Mail
Support Channels
Onboarding and Migration Assistance
Service Level Agreement (SLA) for Uptime
Enterprise Support, with 24/7/365 Access
GDPR Data Processing Addendum (DPA)
EU-US Privacy Shield
Clickwraps (Require Users to Accept Terms Before Joining or Accessing Data)
HIPAA/HITECH Business Associate Agreement (BAA)
Archive-Only Mode (Prevent File Deletion Entirely)
Agreement to Provide Your Regulatory Body Access to Your Data (Finance/Banking/Other Regulated Clients)
Assistance With Your Audit or Vendor Compliance Programs
Consideration of Changes to Our Terms of Service
Contact Our Sales Team
Tell us what you're replacing and how much data moves through it. We'll be in touch. Or just call us at 1-800-286-8372 during business hours.
Prefer hands-on? Book a 30-minute demo or start a free trial.
Pricing FAQ
Files.com pricing is transparent — Starter and Power are published, Enterprise is custom-quoted. Everything below is the same as what our Sales and Billing teams will tell you.