Onboarding Files Delivered On Schedule
LiveRamp ingests audience files through its SFTP. Automations deliver each prepared file there on schedule: named to convention, retried on failure, logged on every hand-off.
Deliver Onboarding Files To LiveRamp, Governed
LiveRamp ingests audience files over SFTP; the files are customer PII by definition. Files.com runs the pipeline: CRM exports reshaped to the onboarding spec, delivered on the refresh cadence, cleared after delivery, and logged on every touch.
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How Files.com Fits With LiveRamp
Onboarding is a file exchange with unusual stakes: the files are your customer list, the destination is a third party, and the cadence has to hold or the audiences decay. LiveRamp’s intake is straightforward: SFTP credentials from your technical contact, a file spec to match. Everything before that intake is yours to run: the exports, the reshaping, the PII governance, and the monitoring. That is the job a File Orchestration Platform exists to do.
Files.com runs everything before the intake. Exports land however the CRM delivers, TransformScript enforces the spec, Automations deliver on the refresh cadence, retention clears the staging as soon as delivery completes, and monitoring catches the refresh that would have let the audience go stale.
The LiveRamp File Flows Teams Actually Run
Onboarding files prepared, delivered, and cleaned up, with PII treated like PII throughout.
CRM Exports Prepared For The Ramp
The file the CRM exports is rarely the layout the onboarding spec wants. TransformScript reshapes columns and formats in the flow, so what reaches LiveRamp matches the spec instead of bouncing.
PII Governed Until The Moment It Leaves
Onboarding files are customer PII by definition. Scoped credentials, encryption in transit and at rest, retention that clears staged files after delivery, and an audit log of every touch.
One Pipeline, Many Destinations
The same prepared audience data usually feeds more than one platform. One staging pipeline fans the file out: to LiveRamp’s SFTP, to The Trade Desk, to wherever the media plan runs. Each delivery is separately logged.
Measurement Files Coming Back
Attribution and measurement programs return files too. The same endpoint receives them, routes them to the analytics that consume them, and archives the originals, closing the loop in both directions.
The Refresh That Didn’t Run
Audiences decay when refreshes stop: quietly, while campaigns keep spending against stale segments. Delivery monitoring raises an alert when a refresh window closes without a file.
What The Onboarding Pipeline Needs
Your customer list is leaving the building. The pipeline has to be built for that.
LiveRamp’s Side Stays As Issued
Your LiveRamp technical contact issues the SFTP credentials and the file spec. Files.com delivers to exactly those terms: no change requests, no exceptions process.
Encrypted Before It Leaves
LiveRamp accepts PGP-encrypted uploads. Files.com encrypts each file with the key LiveRamp provides, automatically, inside the delivery workflow. The GPG Key Manager handles key storage and rotation, so there is no keyring to babysit and no script to break.
Staging That Cleans Up After Itself
PII has no business lingering in a staging folder. Retention policies clear delivered files on your schedule, and the record of every delivery survives after the data is gone.
A Pipeline Per Brand Or Client
Agencies and multi-brand teams run one pipeline per relationship: separate folders, credentials, and monitoring, one platform and one audit trail.
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
Tommy Chapley
Senior Software Engineer, Equifax
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
Regis Litre
Chief Information Officer, Rag & Bone
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
Nelson Miranda
Sr. Systems Engineer, Spirit Airlines
Files.com With LiveRamp FAQ
What marketing ops and data teams ask most when wiring onboarding file delivery.
Onboard Audiences Without The Hand-Carry
Wire the pipeline once. Every refresh after that delivers itself, on spec and on the record.
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