Reynolds & Reynolds runs the store. Getting data out of it is your job: scheduled extracts, vendor shares, and the archives behind a store sale that run to hundreds of gigabytes. Files.com receives, routes, and records all of it, with no server in the dealership.
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A dealership’s operating history lives in its DMS: years of deals, service records, and customer data. Reynolds governs vendor access to the running system through its certified-interface program, and that’s the right tool for live integrations. The files themselves are a different job: the nightly extracts your own systems need, the data you share on your own terms, and the archives that change hands when a rooftop is bought or sold.
Files.com is the transfer layer for the moments Reynolds hands you a file. Bulk archives move at their real size, extracts route to every system that consumes them, vendors collect from scoped folders you control, and the audit trail holds the record a regulated data handoff deserves.
From a one-time divestiture to the extract that runs every night.
When a store is sold, Reynolds assembles years of deals, transactions, and customer records into a single archive that routinely runs to hundreds of gigabytes. Files.com moves it reliably and puts every hand-off on the record.
The acquiring group has to receive that archive, verify it, and stage it for its own systems. A scoped credential and folder per transaction keeps each deal’s data walled off, with expiration cleaning up when the integration is done.
Reporting, warehouse loads, and internal applications run on scheduled extracts out of the DMS. Files.com receives them, routes each to the system that consumes it, and stages warehouse-bound data where the load already reads.
Data bound for vendors outside the RCI program moves on the dealer’s terms: each vendor gets its own folder and credential, sees only its slice, and every pickup is logged. The group, not the vendor, holds the record of what left.
Deal jackets and customer records are exactly the nonpublic personal information the FTC Safeguards Rule covers. Encryption and decryption run as folder settings, with keys in the platform’s key manager.
A nightly extract that silently fails looks like a quiet night. Delivery monitoring knows when each feed is due and alerts when a window closes without its files, before the month-end close finds the gap.
What it takes to move DMS data at its real size, safely.
Archives of hundreds of gigabytes are normal in dealership data moves. Files.com handles single files up to 5 TB, resumes interrupted transfers, and doesn’t make your team babysit a multi-day copy.
Reynolds’ certified-interface program is the sanctioned path for vendor integrations into the DMS. Bulk exports, divestiture archives, and extracts for your own warehouse are the dealer’s to run, and that’s the Files.com side.
Acquisitions, divestitures, and rooftop-level extracts each get their own folder tree, permissions, and credentials, with one audit trail over all of it.
Where extracts land on servers inside the dealership network, the outbound-only Agent carries them out with no inbound firewall rule. Nothing in the store network gets exposed to receive or send.
Direct SFTP delivery and in-place extraction keep enormous DMS archives off PAG’s internal servers while giving reviewers and buyers one governed location.
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
What dealer-group IT teams ask most when moving Reynolds DMS data.
Archives at their real size, vendors on your terms. One governed layer, with the record to prove it.
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