Files.com is the managed platform for teams that don’t want to be their own file-server vendor. SFTPGo is a capable open-source SFTP, FTP, and WebDAV server, and self-hosting it makes you the ops team, the support desk, and the compliance team. Files.com serves the same protocols and a deeper platform as a managed cloud service: patched by us, supported by real engineers, with compliance built in. Used by 4,000+ organizations and #1 in Gartner Peer Insights for managed file transfer.
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Real companies. Real file flows. Real results.
SFTPGo is an open-source file-transfer server: SFTP, FTP, and WebDAV, written in Go, self-hostable on Linux, Windows, Docker, or Kubernetes, free under the AGPL.
What’s free is the license, not the operation. Every production concern a vendor would carry lands on your team instead: patching, scaling, on-call, and the compliance evidence a security review asks for.
Files.com is the managed version of that whole stack. It serves the same SFTP, FTP, and WebDAV, adds automation, partner workflows, sharing, and native apps, and brings SOC 2, HIPAA, GDPR, and a tamper-proof audit trail, all patched, scaled, and supported by us, so none of the operational load is yours.
With self-hosted open source, when something breaks at 2 a.m. the person on call is you. There’s no vendor SLA, no one to escalate to. Files.com comes with real engineers who know the platform and answer the phone, on every plan. The thing you depend on for partner file transfer has someone behind it who isn’t you.
Running SFTPGo means you deploy it, patch it, scale it, secure it, and keep it up. Files.com is a managed cloud platform, and none of that is yours. It scales without you sizing a server, it’s patched by us, and an on-premise Agent reaches the systems that stay in your data center.
SOC 2 Type II, a HIPAA BAA, a GDPR DPA, and a tamper-proof audit log come with Files.com. With a self-hosted server, the certifications, the evidence, and the controls a security review asks for are a project you own. The software doesn’t hand them to you.
SFTPGo serves SFTP, FTP, and WebDAV. Files.com adds the work around the transfer: automation on arrival, partner onboarding, sharing for people, and native apps with a mountable drive.
SFTPGo’s own answer to “make it managed and supported” is a paid Enterprise or hosted tier. And the engineering time to deploy, patch, secure, and support the free edition in production is a bill of its own. Files.com publishes a flat price for the whole platform, run and supported for you, with no engineering time underneath it.
A managed SFTP endpoint is one of these six capabilities. Files.com ships all of them on one platform, for about the price of the endpoint.
Dedicated, fully managed SFTP, FTPS, and FTP endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerBranded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationMove files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersTrigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsReshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractNative apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
Files.com Starter is $199/month with SFTP, FTPS, FTP, and WebDAV all included — no per-protocol surcharge, no quote to get a number. When you outgrow the included counts, the overages are cheap, not a forced upgrade.
Marc Jacobs, Jockey, Acer, and Tommy Bahama moved their transfer workloads onto one platform. Here's how.
Amid simultaneous ERP and cloud migrations, Marc Jacobs kept dozens of live retail flows moving while completing its data-center exit.
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Files.com runs alongside the old endpoint, letting Jockey remove workloads it controls while vendors and remaining third parties move on their own schedules.
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A weekend cutover moved the repair channel to Files.com while preserving the Acer endpoint and protocols its service providers already used.
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A cautious, hardest-first migration moved ten vendor exchanges off hand-maintained infrastructure and closed the inbound firewall paths behind them.
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Files.com has run for 15+ years with zero breaches. The controls your auditors ask about are standard here, not add-ons.
Independently audited, every year.
Certified under FedRAMP 20x at Class A, with Class B in progress.
BAA and DPA available, with EU and regional data residency.
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Every action logged immutably and streamed to your SIEM.
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
Talk to file transfer experts who understand how you work.
A dedicated Customer Engineer and a step-by-step plan — most teams are live within five business days.
Clear documentation, training materials, and how-to guides.
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
What buyers ask most when comparing Files.com to SFTPGo.
SFTPGo is open-source, self-hosted file-transfer software: you run it on your own infrastructure. Files.com is a managed, cloud-native platform: the same protocols plus automation, partner workflows, sharing, native apps, built-in compliance, and real support, with nothing for you to deploy, patch, or operate.
SFTPGo’s community edition is free and open-source under the AGPL. Running it in production costs engineering time: deployment, patching, scaling, security, and support all land on your team. SFTPGo’s managed and advanced capabilities sit behind a paid Enterprise or hosted plan. Files.com is the managed platform with all of that included from the start.
You take on being the ops team and the support desk: deploying, patching, scaling, and securing the server, and being the one on call when it breaks. You also assemble your own compliance evidence. Files.com hands you the managed platform, real engineer support, and SOC 2 / HIPAA / GDPR coverage without that operational load.
SFTPGo’s community edition is licensed under the AGPL, a strong copyleft license whose terms some organizations restrict or review before deploying or building on it. Files.com is a commercial platform with standard terms and no copyleft obligations to weigh.
Yes. Files.com covers the SFTP, FTP, and WebDAV that SFTPGo serves and adds automation, partner workflows, sharing, native apps, compliance, and support, as a managed service. Teams move when they’d rather not run, patch, and support a file server themselves.
Files.com costs $199/month for Starter and $499/month for Power, with no contract, published on the pricing page. Self-hosting SFTPGo has no license fee; the cost is the engineering time to deploy, patch, secure, and support it in production, or the paid Enterprise or hosted tier that makes it managed. Files.com’s price includes the platform, run and supported for you.
If your team wants to self-host and has the engineering to own a production file server, SFTPGo does that job. Self-hosting means the patching, the on-call, the scaling, and the compliance evidence are all yours. If you’d rather that load sit with a vendor, choose Files.com: everything SFTPGo serves plus the platform around it, run and supported for you, at a published price.
The same protocols and a deeper platform, managed and supported for you, with compliance built in and no server to host, patch, or be on call for. Start a 7-day free trial or talk to our team.
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