Oracle ERP Cloud (Fusion) takes bulk data through File-Based Data Import. Source rows are formatted as CSV, bundled into a ZIP, and staged for Oracle to load — commonly delivered over SFTP — while BI Publisher reports extract data back out the same way. The work that breaks is rarely the import itself; it is assembling the FBDI bundle correctly and collecting partner and system files on time, each in its own format.
Files.com is the SFTP layer around that exchange. Partners and upstream systems send to your Files.com site over SFTP, FTPS, or HTTPS; an Automation validates each file, converts it into the CSV that FBDI expects, bundles it into the ZIP, and stages it where Oracle imports it. The same flow runs in reverse for the BI Publisher extracts Oracle writes out — collected, converted, encrypted, and delivered to each partner with a full record of what went where.