Paychex delivers payroll over SFTP: pay-data and termination CSVs, General Ledger exports, 401(k) and carrier files, on a calendar that doesn’t slip. Files.com is the managed endpoint that lands, decrypts, routes, and audits every one, with nothing for your team to host.
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Paychex sends the files: pay-data and termination CSVs after every run, General Ledger exports for the close, contribution and enrollment files for the plans behind them. Where those files go next is your side of the exchange. The HR system needs terminations today, the budgeting tool lives behind your firewall, the record-keeper mandates PGP, and all of it usually runs on a leftover SFTP server nobody wants to own.
Files.com is the permanent endpoint on your side of the Paychex exchange. Every delivery lands on a hostname that never changes, Automations route and rename per consumer, PGP runs as a folder setting, the outbound-only Agent carries files to systems inside your network, and the audit log settles every question about who touched payroll data.
Files.com carries every payroll and benefits feed a company runs the same way: in from employer clients, out to carriers and processors, and between the HR and finance systems that cannot talk to each other.
Payroll fan-out, on-premise delivery, GL imports, and retirement feeds all run on Files.com in production.
Paychex drops the pay-data CSV once. An Automation picks it up the moment it lands and routes a copy to the HR system, the warehouse, and accounting, so a termination processed in Paychex reaches every downstream system the same hour.
Paychex is a cloud service; the budgeting and forecasting systems that consume payroll data often live inside your network. The outbound-only Agent delivers Paychex files onto those servers with no VPN and no inbound firewall rule.
The Paychex General Ledger export lands, gets renamed to what your accounting import expects, and waits in the pickup folder. The close stops depending on someone remembering to download a file.
Paychex is one of the largest 401(k) record-keepers in the country, so contribution files run both ways: from your payroll to Paychex when they hold the plan, from Paychex payroll to an outside record-keeper when they don’t. Encryption per recipient rides along in both directions.
Enrollment and eligibility files reach each benefits carrier from its own folder and credential. No carrier ever sees another’s files, and adding one is a folder and a routing rule, not a project.
Delivery monitoring knows the payroll calendar and alerts when a Paychex delivery misses its window. The missing pay file pages your team before payroll notices, not after.
Paychex brings the delivery schedule. The endpoint and everything after it are yours to answer for.
Paychex points its delivery at a host, directory, and credential, and nobody wants to redo that setup. Files.com gives Paychex a hostname on your own domain, with a static IP, that never changes no matter what you rebuild behind it.
Payroll, GL, retirement, and carrier feeds each get their own service user scoped to its own folder, authenticating with an SSH key or a password. Rotating one credential touches one feed.
Where a record-keeper or carrier mandates PGP, encryption and decryption run in the flow, with every key in the GPG Key Manager instead of on someone’s laptop.
Per-folder expiration policies clear delivered pay files on your schedule, so the Paychex drop never quietly becomes a years-deep archive of employee pay data.
Each vendor got its own isolated silo and every access to pay data landed in the audit log, while the SFTP paths and automations the business ran on stayed exactly where they were.
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Files now move automatically, in the required order and over each partner’s protocol, across every partner integration and into long-term archives.
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An outbound-only connection carried sensitive compensation data into an on-premise budgeting system without a VPN or inbound firewall change—and was running the same day.
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“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
What HR and payroll teams ask most when wiring Paychex file exchange.
Yes. Paychex delivers payroll files, scheduled report exports, and General Ledger extracts over SFTP to an endpoint you provide. Files.com is that endpoint run as a service: a managed SFTP endpoint with automation, encryption, and an audit trail built in.
Paychex delivers the file once; Files.com Automations copy, rename, and route it to every consumer: the HR system, the data warehouse, the accounting import folder. Nobody forwards a CSV of pay data by email again.
Yes. The Files.com outbound-only Agent delivers Paychex files onto servers inside your network with no VPN and no inbound firewall rule. One university’s Paychex-to-budgeting feed runs exactly this way, installed from the documentation and running the same day.
As scheduled files each pay period. When Paychex holds the plan, your payroll’s contribution file delivers to Paychex; when Paychex runs payroll and the record-keeper is elsewhere, the file moves the other way. Files.com stages, encrypts, and delivers in both directions, and the audit log proves each handoff.
Yes. Each carrier gets its own folder and credential, and Files.com Automations deliver each enrollment and eligibility file encrypted under that carrier’s key where PGP is mandated. Adding a carrier is a folder and a routing rule.
The Paychex delivery itself runs over SFTP, which protects files in transit. PGP enters downstream, where record-keepers and carriers commonly mandate it on the files they receive. Files.com runs that encryption as a folder setting, per recipient, with every key in the platform’s key manager.
Files.com delivery monitoring knows when each Paychex file is due and opens an alert the moment a deadline passes without it. A pay-data file that never lands is a same-hour alert, not a discovery at the pay run.
Yes. Files.com retention and expiration policies run per folder, so delivered pay files clear on the schedule you set and the Paychex drop folder never turns into an unmanaged archive of employee pay data.
Yes. The Files.com audit log records every delivery, download, routing step, and encryption with a timestamp, so the question of who touched payroll data has a searchable answer instead of a guess.
Land, route, encrypt, and audit every file moving to and from Paychex on one platform, with no server of your own to run.
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Payroll, enrollment, and eligibility files between HR systems, carriers, and processors, encrypted and on schedule.
Encrypt and decrypt files automatically as they move, with managed keys.
Schedule copies, moves, syncs, and imports down to the off-peak hour.