Paychex delivers payroll over SFTP: pay-data and termination CSVs, General Ledger exports, 401(k) and carrier files, on a calendar that doesn’t slip. Files.com is the managed endpoint that lands, decrypts, routes, and audits every one, with nothing for your team to host.
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Paychex sends the files: pay-data and termination CSVs after every run, General Ledger exports for the close, contribution and enrollment files for the plans behind them. Where those files go next is your side of the exchange. The HR system needs terminations today, the budgeting tool lives behind your firewall, the record-keeper mandates PGP, and all of it usually runs on a leftover SFTP server nobody wants to own.
Files.com is the permanent endpoint on your side of the Paychex exchange. Every delivery lands on a hostname that never changes, Automations route and rename per consumer, PGP runs as a folder setting, the outbound-only Agent carries files to systems inside your network, and the audit log settles every question about who touched payroll data.
Payroll fan-out, on-premise delivery, GL imports, and retirement feeds all run on Files.com in production.
Paychex drops the pay-data CSV once. An Automation picks it up the moment it lands and routes a copy to the HR system, the warehouse, and accounting, so a termination processed in Paychex reaches every downstream system the same hour.
Paychex is a cloud service; the budgeting and forecasting systems that consume payroll data often live inside your network. The outbound-only Agent delivers Paychex files onto those servers with no VPN and no inbound firewall rule.
The Paychex General Ledger export lands, gets renamed to what your accounting import expects, and waits in the pickup folder. The close stops depending on someone remembering to download a file.
Paychex is one of the largest 401(k) record-keepers in the country, so contribution files run both ways: from your payroll to Paychex when they hold the plan, from Paychex payroll to an outside record-keeper when they don’t. Encryption per recipient rides along in both directions.
Enrollment and eligibility files reach each benefits carrier from its own folder and credential. No carrier ever sees another’s files, and adding one is a folder and a routing rule, not a project.
Delivery monitoring knows the payroll calendar and alerts when a Paychex delivery misses its window. The missing pay file pages your team before payroll notices, not after.
Paychex brings the delivery schedule. The endpoint and everything after it are yours to answer for.
Paychex points its delivery at a host, directory, and credential, and nobody wants to redo that setup. Files.com gives Paychex a hostname on your own domain, with a static IP, that never changes no matter what you rebuild behind it.
Payroll, GL, retirement, and carrier feeds each get their own service user scoped to its own folder, authenticating with an SSH key or a password. Rotating one credential touches one feed.
Where a record-keeper or carrier mandates PGP, encryption and decryption run in the flow, with every key in the GPG Key Manager instead of on someone’s laptop.
Per-folder expiration policies clear delivered pay files on your schedule, so the Paychex drop never quietly becomes a years-deep archive of employee pay data.
The migration had to add vendor isolation, tighter payroll access, and auditability while leaving existing SFTP paths and automations intact.
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An outbound-only connection carried sensitive compensation data into an on-premise budgeting system without a VPN or inbound firewall change—and was running the same day.
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“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
What HR and payroll teams ask most when wiring Paychex file exchange.
Land, route, encrypt, and audit every file moving to and from Paychex on one platform, with no server of your own to run.
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