Someone Else Owns The Security Clock
Files.com is managed and patched by us, so a critical advisory is our emergency, not yours. Self-host CrushFTP and every critical vulnerability is a race your team has to win before someone exploits it.
Files.com vs. CrushFTP
Managed File Transfer, Not A Server You Patch Yourself
Files.com is the managed cloud alternative to self-hosting CrushFTP. CrushFTP is an inexpensive server that runs on your infrastructure, which means you own its uptime and its security. Its recent record makes the cost of that concrete: two critical, actively-exploited, CISA-flagged vulnerabilities in two years. Files.com serves the same protocols and a deeper platform as a managed service we patch for you: 15+ years in production, zero breaches, and #1 in Gartner Peer Insights for managed file transfer.
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#1 MFT vendor in Gartner Peer Insights
Trusted by 4,000+ companies
Every protocol included
4,000+ organizations rely on Files.com every day
Real companies. Real file flows. Real results.
What CrushFTP Is — And What It Costs You
CrushFTP is a self-hosted file-transfer server: inexpensive, cross-platform, with a devoted following among administrators who want total control of every knob.
The price is the line item, not the cost. CrushFTP runs on your infrastructure and faces the public internet, which means its security is your job, and the record shows what that job entails. CVE-2024-4040, an unauthenticated remote-code-execution flaw, was exploited as a zero-day and added to CISA’s Known Exploited Vulnerabilities catalog in 2024. CVE-2025-31161, an authentication bypass, was exploited within days of disclosure and added to the catalog in 2025. Both rated critical. On a self-hosted server, beating each of those clocks is on you.
Files.com moves that responsibility to the vendor. It serves the same protocols and a deeper automation and audit surface as a managed cloud platform we patch and scale, in production for 15+ years. You get the file platform without owning the server that has to survive the next advisory.
Where Files.com Wins
A Managed Platform, Not Software You Operate
Files.com is a managed cloud platform: nothing to deploy or keep patched, capacity that scales without you sizing a box, and an on-premise Agent for the systems that have to stay local. CrushFTP is a server you install, configure, update, and scale on your own infrastructure. With Files.com, the exposure window and the 2 a.m. patch scramble aren’t yours.
A Modern Platform And Native Apps
Files.com is a modern web platform with a desktop app that mounts as a drive, a mobile app, and a CLI: a product the whole team uses instead of a server one engineer maintains. CrushFTP is that server.
The Platform Around The Transfer
Files.com runs the work around the transfer: automation on arrival, partner onboarding, branded sharing and inboxes, and a tamper-proof audit log you can stream to your SIEM. CrushFTP moves the files; the rest you assemble yourself.
Proof And A Clean Record
Files.com is the #1-rated MFT platform in Gartner Peer Insights, used by 4,000+ organizations including Equifax, Cognizant, and Michelin, in production for 15+ years with zero breaches. When a file platform sits on the public internet, that operating record is the feature that matters most.
City of New Westminster Retires CrushFTP for Canadian-Hosted Files.com
Canadian data residency, automated ERP feeds, and 50 GB Engineering exchanges all had to survive the move—without leaving another internet-facing server in the city’s DMZ.
One Platform To Replace Your Whole File Stack
A file-transfer server is one of these six capabilities. Files.com ships all of them on one platform, with nothing for you to host.
Cloud SFTP, FTP & MFT Server
Dedicated, fully managed SFTP, FTPS, and FTP endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerFile Sharing & Collaboration
Branded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationFast File Transfer & Acceleration
Move files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersAutomation & Workflows
Trigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsData Transformation & Format Conversion
Reshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractDesktop Drive & File Server Replacement
Native apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
The Price That Makes The Decision Easy
Files.com Starter is $199/month with SFTP, FTPS, FTP, and WebDAV all included — no per-protocol surcharge, no quote to get a number. When you outgrow the included counts, the overages are cheap, not a forced upgrade.
Security And Compliance, Built In
Files.com has run for 15+ years with zero breaches. The controls your auditors ask about are standard here, not add-ons.
SOC 2 Type II
Independently audited, every year.
FedRAMP Certified
Certified under FedRAMP 20x at Class A, with Class B in progress.
HIPAA & GDPR
BAA and DPA available, with EU and regional data residency.
Encrypted End To End
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SSO, SCIM & MFA
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Complete Audit Trail
Every action logged immutably and streamed to your SIEM.
Every Support Request Reaches A Senior Engineer
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
All-Engineer Support Desk
Talk to file transfer experts who understand how you work.
- Replies in under an hour
- Talk straight to engineers
- We watch for problems
- We own the escalation
Onboarding Services
A dedicated Customer Engineer and a step-by-step plan — most teams are live within five business days.
- Migration planning
- Help on go-live day
- Workflow tuning
- Training for your team
Resources & Training
Clear documentation, training materials, and how-to guides.
- API documentation
- Video tutorials
- How-to guides
- Yearly in-person customer events
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
Tommy Chapley
Senior Software Engineer, Equifax
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
Regis Litre
Chief Information Officer, Rag & Bone
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
Nelson Miranda
Sr. Systems Engineer, Spirit Airlines
Files.com Vs. CrushFTP FAQ
What buyers ask most when comparing Files.com to CrushFTP.
Files.com is a managed, cloud-native File Orchestration Platform: the same protocols as CrushFTP and deeper automation and governance, with nothing for you to operate and a security posture patched by us, not by you. CrushFTP is a self-hosted file-transfer server you install, patch, and run on your own infrastructure.
CrushFTP has shipped two critical (CVSS 9.8), actively-exploited vulnerabilities in consecutive years, both added to CISA’s Known Exploited Vulnerabilities catalog: CVE-2024-4040, an unauthenticated remote-code-execution flaw exploited as a zero-day, and CVE-2025-31161, an authentication bypass exploited within days of disclosure. When you self-host an internet-facing server, patching each of those fast enough is your responsibility. Files.com is a managed platform we patch for you, with 15+ years in production and zero breaches.
With Files.com, the platform is operated and patched by us: when a vulnerability is found, it’s remediated across the platform without you scheduling downtime or racing an exploit. With CrushFTP, patching is your job: it runs on your infrastructure, so every critical advisory starts a clock you have to beat.
CrushFTP is inexpensive, with a devoted following among hands-on administrators who want total control of a server. That control is the trade: total control means total responsibility for uptime and scaling, and for patching an internet-facing server the moment a critical vulnerability lands. If you’d rather that responsibility sit with the vendor, Files.com is the managed alternative.
Yes. Files.com covers the protocols and automation CrushFTP runs and adds partner workflows, sharing, governance, native apps, and a managed security posture, without a server for you to host and patch. Teams move to stop owning the operational and security burden of a self-hosted file server.
Yes. Files.com publishes its pricing: $199/month Starter and $499/month Power, with no contract. A CrushFTP license looks cheaper on the line item, but it doesn’t include the server you run it on, the time you spend patching it, or the cost of an incident if you lose the race.
The Decision
CrushFTP fits a team that wants to run its own server and has the time to patch an internet-facing service the day a critical vulnerability lands. The last two years show how often that day comes.
Otherwise, choose Files.com: the security clock, the uptime, and the scaling sit with us, and you get a deeper platform around the transfer.
Stop Owning The Security Clock
The same protocols and a deeper platform, managed and patched for you: no server to host, no advisory to race. 15+ years in production, zero breaches. Start a 7-day free trial or talk to our team.
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