Files.com does everything Dropbox does for external file sharing, on your own domain, for recipients who never create an account, then does the half Dropbox can’t: real system-to-system transfer. Dropbox is built for people syncing and sharing files, and it shows the moment a partner needs an SFTP endpoint, a bank needs its own brand on the portal, or an automation needs to fire when a file lands. Files.com carries the human sharing and the machine-to-machine transfer on one platform, used by 4,000+ organizations and #1 in Gartner Peer Insights for managed file transfer.
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Real companies. Real file flows. Real results.
Dropbox is a file sync-and-share tool, and it does the consumer-grade job well: files follow you across devices, links go out fast, and internal teams collaborate on documents. For personal use and internal team sync, that is a real product.
It was never built for the way a business exchanges files with the outside world. To truly collaborate, your external party has to create a Dropbox account and get past the signup and upgrade prompts. The experience lives at dropbox.com under Dropbox branding, not on your domain. There is no SFTP, no AS2, no partner-channel workflow, and automation is capped at a handful of internal rules per folder with no way to route a file to an outside system on arrival.
Files.com does the sharing job on your terms and adds the half Dropbox can’t. Branded share links and inboxes on your own domain, no account for recipients, plus real SFTP, FTPS, and FTP endpoints, AS2 for trading partners, automation on arrival, and a protocol-grade audit trail. One platform, both halves.
To collaborate on a Dropbox shared folder, your outside party needs a Dropbox account (Dropbox’s own documentation says so), which means walking a customer, vendor, or partner past signup prompts and upgrade nags just to exchange a file. On Files.com, anyone with a browser uses a share link or a branded upload inbox: no account, no signup, nothing to install.
Dropbox files always live at dropbox.com. The most branding you get is a logo on a few link types, only for presentations, documents, and images, and the Dropbox name never leaves. Files.com serves the whole experience (download pages, upload pages, and the notification emails) on your own domain with your logo and colors, so the external experience looks like you, not like a consumer app.
A Dropbox link defaults to “anyone with the link,” and its per-link controls are blunt. Files.com share links carry a password, an expiration, a download cap, view-only watermarking, recipient verification, and a clickwrap NDA. Admins set the sharing policy for the whole account, so the safe setting is the default rather than each employee’s afterthought.
Dropbox has no SFTP, FTPS, or AS2: a partner or a system simply can’t connect to it over the protocols file exchange actually runs on. Files.com is a first-class SFTP, FTPS, FTP, and WebDAV server, plus AS2 for trading partners, with automation that fires the moment a file arrives and format-aware transforms for the EDI, CSV, and JSON those feeds carry.
Dropbox keeps your files in Dropbox’s cloud, with US or EU residency at most. Files.com can mount your own S3, Azure, or Google Cloud bucket, so the data stays in your account and your region, and every login, upload, download, and permission change lands in a protocol-grade audit log you can hand an examiner.
Dropbox bills roughly $18–30 per user per month for every employee who shares, and every outside collaborator still has to bring a Dropbox account of their own. Across a real team that runs into thousands a month for the sharing half alone. Files.com publishes a flat platform price ($199/month Starter, $499/month Power) covering both the human sharing and the system-to-system transfer, with unlimited external parties who never need an account or a seat.
Manufacturing
A single delivery layer now gives customers browser links, partners SFTP, and internal teams directory-governed exchange without arranging each transfer from scratch.
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Government & Education
Files.com made a peak of 14,000 live links centrally visible and put password protection and 90-day expiry into the platform itself.
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Health & Life Sciences
Across five outside EMR platforms, a per-practice SFTP model gave Banner an auditable way to find radiology results still waiting for pickup.
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Software & Technology
The consolidation gave a regulated carrier one channel for automated transfers, partner protocols, governed sharing, and annual security review.
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File sharing is one of these six capabilities. Files.com ships the sharing your team came for, plus the MFT half the sharing tools never had.
Dedicated, fully managed SFTP, FTP, and FTPS endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerBranded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationMove files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersTrigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsReshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractNative apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
Files.com Starter is $199/month with SFTP, FTPS, FTP, and WebDAV all included — no per-protocol surcharge, no quote to get a number. When you outgrow the included counts, the overages are cheap, not a forced upgrade.
Files.com has run for 15+ years with zero breaches. The controls your auditors ask about are standard here, not add-ons.
Independently audited, every year.
BAA and DPA available, with EU and regional data residency.
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Every action logged immutably and streamed to your SIEM.
Third-party tests across the whole platform.
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
Talk to file transfer experts who understand how you work.
A dedicated Customer Engineer and a step-by-step plan — most teams are live within five business days.
Clear documentation, training materials, and how-to guides.
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
What buyers ask most when comparing Files.com to Dropbox.
If the job is internal team sync and consumer-style document collaboration, Dropbox is a fine tool. But the moment you share with clients and partners the way a business does (on your own brand, without making them sign up, under a policy you control), and the moment a partner needs an SFTP endpoint or an automation needs to run on arrival, Dropbox runs out of road. Files.com does the sharing on your terms and the system-to-system transfer on the same platform, at a flat price that doesn’t climb per seat.
Branded links and inboxes with no account for recipients, real SFTP and partner workflows, and a protocol-grade audit trail, on one platform, at a flat price. Start a free trial or talk to our team.
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