FileZilla moves a file when a person tells it to, and somewhere along the way that person became the process. A morning of logging into each partner site to pull files down and push files back runs the business at the speed of whoever is at the keyboard. Files.com runs those transfers on a schedule, onboards partner accounts without a ticket, and records every file that moves. Your counterparties keep whichever client they already use, FileZilla included. 4,000+ organizations run their file transfer on Files.com, the #1 platform in Gartner Peer Insights for managed file transfer.
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FileZilla is free, open source, and has been around since 2001. It speaks SFTP, FTPS, and FTP and runs everywhere, which is why it is on so many desks. Files.com is not trying to take it off them: it is a standards-compliant endpoint, so a partner who wants to connect with FileZilla connects with FileZilla.
The limits show up the moment it becomes the backbone of a business process rather than a tool on a desk.
What replaces a manual FileZilla run is the transfer happening without anybody there. Files.com serves the same protocols as a managed platform, then runs automations on a schedule or on arrival, handles partner onboarding without a ticket, and keeps a tamper-proof audit log of every file that moved.
Files.com is a standards-compliant SFTP and FTPS endpoint, so every partner already pointed at FileZilla keeps using FileZilla and connects to you instead. One specialty-practice software company onboards its clients that way today: a client on FileZilla stays on FileZilla, and a client who would rather use a browser uploads through one. Nobody on the outside has to be retrained for you to modernize on the inside.
A person driving sessions by hand is the part that does not scale, and it is the part scheduled automation replaces outright. One securities firm’s administrator spent four to five hours a day logging into each vendor site to pull files down and push files back, and now scheduled syncs do it. That is a person returned to their actual job.
The free FileZilla Server speaks FTP and FTPS only. SFTP, which is what most counterparties and security reviews now require, means moving up to the paid Pro Enterprise Server. Files.com serves SFTP, FTPS, FTP, WebDAV, and HTTPS on every plan, so the protocol a partner asks for is never a procurement conversation.
Run through a desktop client, every counterparty is a saved site profile on somebody’s laptop, with hosts, usernames, passwords, and host keys tracked by hand on both ends. One medical group replaced exactly that with governed accounts, and Files.com provisions from your directory with an audit trail behind it, so access survives the laptop and leaves evidence.
Moving a large file with a desktop client means downloading it and uploading it again, which is slow, and puts client data on a workstation on the way past. Files.com connects directly to Amazon S3 and your other storage, so data moves server to server. One geospatial company delivers multi-terabyte LiDAR datasets to clients without a founder downloading and re-uploading them, and one sports broadcaster moved 40 GB game files off the same pattern.
FileZilla Server is software on a machine you own and keep current, and an internet-facing file server is a thing attackers look for. Files.com is operated and patched by us, SOC 2 Type II audited, and in production 15+ years. For systems that must stay in your building, the on-premise Agent reaches them over an outbound-only connection with no inbound firewall change.
To clear Porsche AG's hosting rules, the channel combined federated identity, Porsche branding, and Canadian data residency for workflows across the business.
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Files.com preserved an embedded FTP workflow across an installed base GPC could not centrally reconfigure, replacing customer-owned hardware with hosted distribution.
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The support team needed to accept large diagnostic files from external customers without accounts or software installs—and file each upload correctly.
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The Files.com Agent connected CCM’s existing Windows share to a hosted FTP endpoint while staff and customers kept working as before.
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A managed SFTP endpoint is one of these six capabilities. Files.com ships all six on one platform.
Dedicated, fully managed SFTP, FTPS, and FTP endpoints, with every protocol your partners already use. No servers to patch and no DMZ to maintain.Replaces IBM Sterling, GoAnywhere, MOVEit, Axway, AWS Transfer Family
See Cloud SFTP ServerBranded portals, secure share links, and request inboxes, plus co-editing for Office documents. Partners and customers get access with no account and nothing to install.Replaces Box, Dropbox, ShareFile, Egnyte
See CollaborationMove files up to 5 TB at full speed over any distance, with chunked, resumable transfers on standard protocols and custom UDP acceleration in the Agent.Replaces IBM Aspera, Signiant
See Fast TransfersTrigger on a file arriving, a schedule, or an event, then route, convert, and notify, with retries and alerts built in. The reliable replacement for the scripts and cron jobs nobody wants to own.Replaces fragile custom scripts and cron jobs
See AutomationsReshape files inline as they move: convert formats and pull fields out of EDI, HL7, XML, JSON, and CSV, so downstream systems get exactly what they expect.Replaces hand-built parsing and conversion scripts
See Transform & ExtractNative apps for Windows, macOS, iOS, and Android mount your cloud storage as a local drive, so you can retire aging file servers and NAS without changing how people work.Replaces NetApp, Nasuni, aging NAS, Windows file servers
See File Server ReplacementEvery capability runs on one platform — SOC 2 Type II certified, HIPAA BAA available, with a complete audit trail on every action.
Files.com Starter is $199/month with SFTP, FTPS, FTP, and WebDAV all included — no per-protocol surcharge, no quote to get a number. When you outgrow the included counts, the overages are cheap, not a forced upgrade.
Files.com has run for 15+ years with zero breaches. The controls your auditors ask about are standard here, not add-ons.
Independently audited, every year.
Certified under FedRAMP 20x at Class A, with Class B in progress.
BAA and DPA available, with EU and regional data residency.
AES-256 at rest, TLS 1.2 and 1.3 in transit.
SAML SSO, SCIM provisioning, MFA, and granular role-based access.
Every action logged immutably and streamed to your SIEM.
No Level 1 runaround, no script, no callback queue. When something breaks, you reach a seasoned file transfer expert who can actually fix it.
Talk to file transfer experts who understand how you work.
A dedicated Customer Engineer and a step-by-step plan — most teams are live within five business days.
Clear documentation, training materials, and how-to guides.
“Files.com's strengths are simplicity, ease of use, and the cloud connectors. We don't have to invent custom infrastructure for every partner.”
“Files.com is versatile — it can manage many different situations from a single platform. We've consolidated multiple tools onto it.”
“Files.com is robust and scales to a large enterprise. We get multiple files per minute, per second — and we're a 24/7 organization, so everything has to always be up.”
What buyers ask most when comparing Files.com to FileZilla.
FileZilla is a free, open-source FTP client and FTP server that a person operates. Files.com is a managed File Orchestration Platform that runs transfers on a schedule or a trigger, with governed accounts, partner onboarding, and a tamper-proof audit log. FileZilla moves a file when someone tells it to. Files.com moves it because a rule said so, and records that it happened.
The free FileZilla Server supports FTP and FTPS only. Per FileZilla’s own documentation, SFTP support requires FileZilla Pro Enterprise Server, the paid edition. Files.com serves SFTP, FTPS, FTP, WebDAV, and HTTPS on every plan, so a partner who mandates SFTP does not trigger an upgrade decision.
Yes. Files.com is a standards-compliant SFTP and FTPS endpoint, so anyone connecting with FileZilla, WinSCP, Cyberduck, or any other client keeps their existing tool and simply points it at Files.com. Mixed estates run this way in production — some counterparties uploading over SFTP from FileZilla while others use a browser.
Not once the transfer is a business process. FileZilla moves a file when a person tells it to, so a workflow built on it depends on someone being at a keyboard. Replacing manual FileZilla runs with scheduled Files.com syncs gives those hours back, with an audit trail attached.
FileZilla has no built-in scheduler or workflow engine, so automating it means scripting a separate client and maintaining that script. Files.com runs automations natively on a schedule or on file arrival, including moves, copies, renames, and downstream notifications, with retries and a record of every run.
No. FileZilla is free and open source, and Files.com is a commercial platform with published pricing. Weigh the price against the hours currently spent driving transfers by hand, and against the server you would otherwise host, patch, and answer for in a security review.
For one person moving one file, FileZilla costs nothing and does the job. When the transfer is a business process, the process depends on a person being at a keyboard every morning. Files.com takes the transfer work over and leaves your counterparties on the client they already know.
Scheduled and event-driven transfers, partner accounts onboarded without a ticket, and an audit trail for every file. Your partners keep the client they already use.
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