Artwork In From Customers, Without Accounts
A customer or agency drops artwork, photography and print data into a branded inbox on your domain, sees nothing anyone else sent, and the prepress or production team is notified the moment it lands.
Exchange Artwork, Proofs, And Creative Assets With Agencies And Printers
Files.com gives every agency, printer, dealer and client one branded place to drop off and pick up artwork, proofs and print files, with no account to create, links that expire when the job closes, and a record of what left the building.
Email bounces on size. The consumer tool puts your most external-facing work outside IT’s view. The customer FTP sites sprawl. And when a file does land, someone has to notice it, name it and forward it before anyone can start.
Branded inboxes and links, no accounts
Gigabyte files, both directions
No credit card required
The File Is The Job
In creative and print work the file is the deliverable. The artwork has to reach the printer whole, the proof has to reach the client before the press date, and the campaign kit has to reach every dealer in its current version. Each of those crosses the company boundary, and each is usually too big for email.
Today the crossing happens on whatever was at hand: an attachment that bounced, a personal sharing link, an FTP site set up for one customer in 2014. On Files.com every partner has one branded door, the upload starts the workflow, the link expires with the job, and the record of who took what writes itself.
4,000+ organizations rely on Files.com every day
Real companies. Real file flows. Real results.
What Moves
In from customers and agencies, out to printers, factories, dealers and media, and the print data that goes to the mailing house on schedule.
Proofs Out As Expiring Links
PDF proofs, press-ready files and production imagery go to the client, the printer or the factory as a branded link with a password if you want one and an expiry you set, so a proof from three revisions ago stops circulating.
Campaign Kits To Dealers And Media
Dealers, retailers, franchisees and press pull current brand assets, campaign artwork and video from a portal with different permissions per group, so the field always has the current file and never the old one.
Print Data To The Mailing House And The Press
Variable-data files, PDF proofs and imposition-ready artwork move to mailing houses, printers and packaging plants on schedule, encrypted where a healthcare or financial client requires it.
How It Runs
One branded portal, transfers sized for the work, a workflow that starts on arrival, and governance that closes with the job.
One Branded Place Instead Of A Site Per Customer
The per-customer FTP sites that grew for a decade collapse into one portal under your domain and brand, with a folder and permissions per client. The next customer is a folder, not another server.
Files Of A Gigabyte Or More, Both Ways
Layered artwork, photography and video move over parallel, resumable transfers in the browser, the desktop app or SFTP, so the file email bounced and the consumer tool choked on arrives whole.
The Prepress Workflow Starts Itself
An upload triggers an automation: the file is renamed to the job number, moved to the hot folder the prepress engine or DAM watches, or pushed to the printer’s own server, and the right team gets the notification.
Expiry, Permissions And A Record
Links and inbox submissions expire when the job closes, groups decide which dealer sees which assets, and the audit log shows what left the building and who collected it.
Brands, Printers, And Agencies Running On Files.com
Porsche Cars North America Built a Files.com Alternative to Email and FileZilla That Teams Adopted Without Promotion
To clear Porsche AG's hosting rules, the channel combined federated identity, Porsche branding, and Canadian data residency for workflows across the business.
Read The Story
Barnes & Noble Moves 30 GB Vendor Files With Files.com—Without Vendor Accounts or a New Repository
A thin, governed transfer layer now carries about a terabyte a month to changing external partners while existing storage stays in place.
Read The Story
How SPANX Retired MOVEit and Hard-Drive Shipping for 2 TB Photoshoots
The replacement had to carry massive files from studios SPANX did not control and make creative intake easier for editors to manage.
Read The Story
Hot Topic Puts Oracle Fusion First in Its Phased Move From Red Hat Linux 6 to Files.com
Oracle Fusion went directly to Files.com while legacy teams migrated business-critical file jobs at their own pace.
Read The Story
“I set up all our users and set up inboxes where our customers can send us files, and everything just works. Email notifications are also a big thing for us — we need to know when we have a new file sent to us, and those just work as well.”
Lance Phillips
Controller, Gerald Printing
“As a large furniture manufacturer handling a high volume of high-resolution images, it makes everything effortless. The platform is secure, easy to use, and reliable — even when transferring large files.”
Alaina Anglin
Graphic Designer, Franklin
How It Compares
The three ways artwork crosses the company boundary today, and what each one costs.
Email, And The Bounce
A 40 MB attachment limit meets a 2 GB artwork file. The workaround is a consumer link, and the company’s most external-facing work is now outside IT’s view.
A Consumer Sharing Tool
Fast, and unbranded, ungoverned and unexpiring. The link to last year’s proof still works, and nobody can say who downloaded it.
A Customer FTP Site Per Account
Each big customer got its own FTP site years ago. Now there are thirty, each with credentials nobody rotates, on a server someone patches, and a new customer means another one.
Creative Asset Exchange FAQ
What production, prepress and marketing operations teams ask before moving artwork exchange onto Files.com.
A Files.com inbox is a fixed address on your domain, styled with your brand, that anyone can upload to without an account. Each customer sees only its own submission, a form can capture the job number and specs up front, and the file lands in the customer’s folder with your prepress team notified.
Drop the files in a folder and send the printer a Files.com share link, or give the printer its own SFTP account and folder if it delivers and picks up regularly. Files up to 5 TB move over parallel, resumable connections, the link can carry a password and an expiry, and the download is logged.
Yes. Every Files.com share link can carry an expiration date, a password, a bound recipient and preview-only mode, so a proof is readable for the review window and then gone, and a superseded revision cannot keep circulating.
Attach an automation to the inbox folder. On arrival Files.com can rename the file to the job number from the form, move it to the hot folder the prepress system or DAM watches, copy it to the printer’s server, and notify the production team in email, Slack or Teams.
Yes. Put dealers, retailers, franchisees and press in groups, grant each group the folders it may see, and give them a branded portal on your domain to browse and download from. Members reach only their assets, and every download is logged.
Yes. Each customer becomes a folder and a set of credentials on one Files.com site under your domain, with the same SFTP access the customer’s automation used before and a browser portal for the people. The servers retire, and the SFTP server replacement playbook keeps hostnames and credentials stable for customers who script their uploads.
Yes. Files.com signs a HIPAA BAA, is SOC 2 Type II certified, encrypts data at rest and in transit, and can PGP-encrypt files by folder rule for the health plans and providers that require it, with an audit log of every transfer for the client’s security review.
Yes. A sync or automation pushes arrivals to a mounted storage bucket the DAM reads, to an on-premises hot folder through the Files.com Agent, or to the printer’s SFTP server, on arrival or on a schedule, so the file is where the next tool expects it without a person moving it.
No. They upload and download through the browser under your domain, or connect with the SFTP client they already use. The desktop app is there for teams that want the exchange as a drive.
Inboxes, share links, automations and the audit log are part of the platform. Custom branding and the custom domain that put the portal under your own name come with the Power plan, and overages past the included counts are cheap rather than a forced tier jump. Full detail is on the pricing page.
One Branded Door For Every Agency, Printer, And Dealer
Inboxes for what comes in, expiring links for what goes out, a workflow that starts on arrival, and a record of every file. Stand up the exchange on a real job during the 7-day free trial.
No credit card required • Free for 7 days • Live in minutes